Brian GriffinLocal Guide · 53 reviewsTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe tech za Did an awesome job on our kitchen cabinets
Miracle Method Surface Refinishing
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%28+2Craft & service penalty81−1.9Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#19 of 23 sink repair servicesPosition by Experts Score among all companies we track in this category. · better than 18%
4.9 ★★★★★ 405 Google reviews · 24 photos
93%five-star reviews
4.90★last 12 monthsAverage stars on reviews from the last 12 months only.
4.6%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
9%reviews answered by the owner
Oct 2026latest review
Miracle Method Surface Refinishing at a glance
Customers frequently cite punctuality, clear communication, and cost-effectiveness when describing services like bathtub refinishing, cabinet resurfacing, and shower conversions. While many reviewers note that the work restores surfaces to a like-new condition within a few days, lower-rated feedback highlights recurring issues with finish durability, such as peeling or discoloration within months. Additionally, some complaints mention scheduling delays and difficulties reaching customer service for warranty repairs.
- Google rating: 4.9 out of 5 from 405 reviews (93% five-star).
- Reviews on this page: 405 Google reviews (300 with written comments, 36 with photos).
- Owner responses: the business replied to 9% of reviews.
- Most recent review: October 12, 2026.
- Service: Sink Repair Service serving Austin, Texas.
Data from Google, last updated October 25, 2026.
Score profile vs other sink repair services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Miracle Method Surface Refinishing: 82/100 on this factor. Category median: 93.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Miracle Method Surface Refinishing: 77/100 on this factor. Category median: 88.B
77
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Miracle Method Surface Refinishing: 81/100 on this factor. Category median: 89.A
81
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Miracle Method Surface Refinishing: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Miracle Method Surface Refinishing: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Miracle Method Surface Refinishing: 28/100 on this factor. Category median: 73.D
28
Bar = this company · dark tick = category median.
Star ratings
405 Google reviews we collected
- 5 stars37693%
- 4 stars164%
- 3 stars41%
- 2 stars10%
- 1 star82%
Praise vs complaints
Phrases our text analysis found in 300 written reviews
- Praise53997%
- Complaints153%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price1243%
- Reasonable1450%
- Overpriced00%
- Not sure27%
Topic share
How often each topic comes up in the written reviews
- Quality & results14025%
- Staff & attitude13224%
- Would recommend8916%
- Speed & response7714%
- Price & value6812%
- Communication407%
- Honesty & trust81%
What customers talk about
We read 300 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The tech za Did an awesome job on our kitchen cabinets”
“Having said that, the installation has been fraught with cancellations and delays, sloppy work and a color that is splotchy.”
“Devon and Kris were both professional and courteous.”
“I would recommend Miracle Method for their services.”
“Beautiful results on refinishing my 2 bathroom sinks - Irving was the technician and was very professional, prompt and explained the process.”
“Don't hesitate to contact Miracle Method - they are professional, their work is superb, timely, and the price is totally affordable.”
“had a shower that didn't match the vanity and it was too expensive to replace either one.”
“Miracle Method is very easy to work with and the results are amazing.”
“From the first moment he was the most personable and genuine guy.”
People customers mention
- Andy 11 reviews
- Chris 7 reviews
- Nico 6 reviews
- Mike 4 reviews
- Corey 4 reviews
- Ruby 4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Miracle Method Surface Refinishing for 8 kinds of job. Pick one to see what they paid and said.
Recent reviews
VickiLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
I just had my shower pan done. This is my 3rd job with Miracle Method. Devon in sales was prompt and clear. Michael, the sprayer, has done all our jobs and he is amazing. Clean, quick and he just does a beautiful job. I love the color also.
Great priceService not listed
Jeff6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
We are very happy with our new bathroom! Zay did a wonderful job! He was very careful about protecting areas around the bathroom. We have a large shower and he did a great job making it look brand new! We also had our vanity tops resurfaced and new fronts put on our cabinets. Miracle Method is very easy to work with…
Great priceBathroom tile reglazingBathroom countertop resurfacing
Greg3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Devon and Kris were both professional and courteous. Devon was great at explaining the process and answering all my questions. Kris did a great job on the tub. It looks like new! Highly recommend!
Bathtub refinishing
DebraLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Beautiful results on refinishing my 2 bathroom sinks - Irving was the technician and was very professional, prompt and explained the process. Miracle Method refinishing is an excellent alternative to replacement of sinks, tubs, showers and even tile! And much less expensive. I had them do the bathroom tile flooring…
Great priceBathtub refinishingBathroom tile reglazingBathroom countertop resurfacing
Claudia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I absolutely love my bathtub renovation! I had a jetted tub that was 20 years old. I was tired of cleaning the jets and the crud in the pipes was disgusting. Michael removed the jets and blew out any remaining water in the pipes. The finish he applied is beautiful and he answered my questions every step of the…
Bathtub refinishing
Melanie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We had two bathtubs, one a large jacuzzi, two shower stalls and two vanities redone with Miracle Method. The process was completed in a very timely manner. The installer was very knowledgeable and exceptional in his work installation. We would definitely use this company again with complete confidence.
Reasonable priceBathtub refinishingBathroom countertop resurfacingBathtub resurfacing
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Bathtub refinishing | 46 | — |
| Bathroom countertop resurfacing | 19 | — |
| Remodeling | 19 | — |
| Shower refinishing | 16 | — |
| Bathtub resurfacing | 14 | — |
| Bathroom tile reglazing | 13 | — |
| Bathtub repair | 13 | — |
| Repair water fixtures | 6 | — |
Compare with
Photos
Customer reviews
4.9 ★★★★★ 405 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Vicki ErnstLocal Guide · 26 reviewsTotal number of Google reviews Vicki has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI just had my shower pan done. This is my 3rd job with Miracle Method. Devon in sales was prompt and clear. Michael, the sprayer, has done all our jobs and he is amazing. Clean, quick and he just does a beautiful job. I love the color also.
- Price assessment: Great price
- Services: Service not listed
- Services: Service not listed
- Tile types: Other
Response from the owner · 2 days ago
Thank you, Vicki! We're proud to have earned your trust for the third time. Devon and Michael truly embody our commitment to excellence, delivering beautiful results efficiently. We're thrilled you love your new shower pan! Contact us anytime for your next project!
Jeff Ginger Champion6 reviewsTotal number of Google reviews Jeff has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWe are very happy with our new bathroom! Zay did a wonderful job! He was very careful about protecting areas around the bathroom. We have a large shower and he did a great job making it look brand new! We also had our vanity tops resurfaced and new fronts put on our cabinets. Miracle Method is very easy to work with and the results are amazing. It took about 3 days. Truly a Miracle!
- Price assessment: Great price
- Services: Bathroom tile reglazing, Bathroom countertop resurfacing
Greg McCabe3 reviewsTotal number of Google reviews Greg has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDevon and Kris were both professional and courteous. Devon was great at explaining the process and answering all my questions. Kris did a great job on the tub. It looks like new! Highly recommend!
- Services: Bathtub refinishing
Debra MontgomeryLocal Guide · 36 reviewsTotal number of Google reviews Debra has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBeautiful results on refinishing my 2 bathroom sinks - Irving was the technician and was very professional, prompt and explained the process. Miracle Method refinishing is an excellent alternative to replacement of sinks, tubs, showers and even tile! And much less expensive. I had them do the bathroom tile flooring and vanities 5 yrs ago - absolutely love the results - see pictures
- Price assessment: Great price
- Services: Bathtub refinishing, Bathroom tile reglazing, Bathroom countertop resurfacing, Shower refinishing, Service not listed
Larry L Demorest SrLocal Guide · 90 reviewsTotal number of Google reviews Larry has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAndy and Mike did a great job on the cabinets and the island.
- Price assessment: Not sure
- Tile types: Other
Response from the owner · a month ago
Thank you, Larry! It was a pleasure work with you and your wife. Very much appreciate the review and we are very pleased how your kitchen refacing project turned out.
Claudia B.1 reviewTotal number of Google reviews Claudia has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI absolutely love my bathtub renovation! I had a jetted tub that was 20 years old. I was tired of cleaning the jets and the crud in the pipes was disgusting. Michael removed the jets and blew out any remaining water in the pipes. The finish he applied is beautiful and he answered my questions every step of the way. I’m so glad I found Miracle Method in Austin. Thanks, Andy, for providing this service for someone living so far from Austin.
- Services: Bathtub refinishing
Response from the owner · a month ago
Thank you, Claudia! We're proud to have transformed your bathtub and relieved you of the cleaning hassle. Michael's expertise ensures a stunning finish, and we’re glad he could support you every step of the way. We appreciate your trust in Miracle Method. Enjoy your beautiful tub!
Melanie Wilson1 reviewTotal number of Google reviews Melanie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWe had two bathtubs, one a large jacuzzi, two shower stalls and two vanities redone with Miracle Method. The process was completed in a very timely manner. The installer was very knowledgeable and exceptional in his work installation. We would definitely use this company again with complete confidence.
- Price assessment: Reasonable price
- Services: Bathtub refinishing, Bathroom countertop resurfacing, Bathtub resurfacing
- Tile types: Other
Amber TorresLocal Guide · 12 reviewsTotal number of Google reviews Amber has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAfter looking at lots of different options that were way out of my price range I found Miracle Method. I had a bathtub to shower conversion done by a friend of a friend they did a terrible job. Now with the resurfacing it looks clean and how it should have looked from the start. It only took 2 days and it also cost a lot less than I thought it would. I am very happy.
- Services: Bathtub refinishing
Response from the owner · a month ago
Thank you, Amber, for your fantastic review! We're proud to have transformed your space and delivered results that exceeded your expectations. Our team is dedicated to providing quality, cost-effective solutions. If you need anything else, feel free to reach out!
Marilyn Bergren1 reviewTotal number of Google reviews Marilyn has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBeautiful job. So glad we had Miracle Method do the work!
- Price assessment: Reasonable price
- Services: Interior structural repairs, Bathtub repair
- Tile types: Other
Response from the owner · a month ago
Thank you, Marilyn! We're proud to have transformed your surfaces and delighted to hear you’re happy with the results. At Miracle Method, we’re committed to providing beautiful, lasting finishes. If you need anything else, feel free to reach out. Enjoy your refreshed space!
Business details
- Address: 8906 Wall St #501, Austin, TX 78754
- Phone: (512) 588-5693
- Website: miraclemethod.com
- Service area: Austin, TX