Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Mission Auto KC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%77+18.7Value 14%86+12.2Replies to reviews 7%100+7.1Craft & service penalty96−0.4Momentum penalty93−0.7Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Mission Auto KC

Leawood, KS · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #86Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.8★ from 553 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mission Auto KC is better than 82% of auto repair shops.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mission Auto KC is better than 77% of auto repair shops.B
77
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mission Auto KC is better than 96% of auto repair shops.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mission Auto KC is better than 86% of auto repair shops.A
86
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mission Auto KC is better than 93% of auto repair shops.A
93
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mission Auto KC is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Mission Auto KC for 8 kinds of job.

Mission Auto KC for auto brake repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto brake repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 34
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 14 Google reviews tagged “Auto brake repair”

NickLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Mission Auto has worked on both my wife and I vehicles for years and have enjoyed every experience! From oil changes, to battery replacement, to check engine light diagnostics, they have handled it all! Very friendly, professional front desk staff, waiting room is comfortable, clean and welcoming! Request mechanic…

Great priceAir & cabin filter replacementAuto battery replacementGeneral repairs & maintenance
r7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

They were able to get us in the next day, found the problem immediately, and got it fixed it up before we had a chance to realize we were down a car. Will return in the future.

Reasonable priceAuto brake repair
Jeff2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I’m a long time customer…even before Holly and Jeremy and it’s always a good experience. It can sometimes be costly, but everything is costly in our world today. I’m fine with helping to support this local business, their employees and their overhead so they will be there when I need them. I like the repair warranty…

Reasonable priceTransmissionElectrical repairAir & cabin filter replacement
Charles2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I was sent pictures which Is a sign of a professional shop that wants it's customers to see what the tec is seeing an it's a record for the customers EXCELLENT JOB guys keep up the good work

Reasonable priceAuto brake repair
Melinda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Mission Auto continues to take great care of our vehicles! First time taking Range Rover in, very happy with service.

Reasonable priceAir & cabin filter replacementGeneral repairs & maintenanceAuto brake repair
Julie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Excellent customer service-we were kept informed of time & cost of brake replacement. Will definitely use Mission Auto again

Reasonable priceAuto brake repairBrakes
Joe4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Mission Auto has helped with all three of our Honda vehicles over the years… great service, great price, fair and honest family owned business!

Great priceAuto brake repairBrakesAir conditioning
Mike5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Was able to have my brakes replaced as I waited.

Reasonable priceAuto brake repair
Chloe2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Everyone was amazing to work with! Great communication, personable staff, and overall my car drives amazing. I’m grateful to have Mission Auto Repair close to home and will refer them to anyone!

Reasonable priceGeneral repairs & maintenanceAuto brake repairBrakes
MatthewLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

I've used Mission Auto for over ten years. I have found a shop I can trust.

Steering & suspension repairAuto brake repairWheel alignment
ToniLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

This was my 3rd time getting my car serviced by mission auto an they did not disappoint 👏 I took my car in one morning they looked at it quoted me a reasonable rate..I also ask alot of questions abt how safe was the car to drive until I could get it fixed...the mechanic gave me honest answers an set me at ease. The…

General repairs & maintenanceAuto brake repairTire rotations+ Punctuality+ Quality+ Professionalism
David2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very friendly, fair and thorough.

Auto brake repairTire rotations
Jay7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This shop is honest. They don't try to up-sell you on repairs that are not truly needed. I love the fact they have a couple "loaner/courtesy" cars they allow you to use while working on your vehicle!! I highly recommend Mission Auto KC to everyone!

A/C installation & repairAir & cabin filter replacementAuto A/C recharge
CaitlynnLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have nothing but GREAT things to say about this place. The people are friendly, Holly being one of the sweetest people you’ll ever meet. They know their stuff, the mechanic who worked on my car was so good about explaining everything to me, didn’t make me feel like he wasn’t listening or had other places to be…

Auto brake repair

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 34%Reasonable 56%Overpriced 7%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Oil change84—
General repairs & maintenance78—
Brakes34—
Steering & suspension repair32—
Auto engine diagnostic30—
Air conditioning24—
Engine repair24—
Electrical repair23—

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