How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%77+18.7Value 14%86+12.2Replies to reviews 7%100+7.1Craft & service penalty96−0.4Momentum penalty93−0.7Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCOREMission Auto KC
Leawood, KS · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #86Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.8★ from 553 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: reliability.
Reviews for your job
Customers hired Mission Auto KC for 8 kinds of job.
Mission Auto KC for auto engine diagnostic
Clear ✕All 30 Google reviews tagged “Auto engine diagnostic”
I’m a long time customer…even before Holly and Jeremy and it’s always a good experience. It can sometimes be costly, but everything is costly in our world today. I’m fine with helping to support this local business, their employees and their overhead so they will be there when I need them. I like the repair warranty…
Mission Auto KC Diagnostic $178.71: Technician actually took the time to identify the issue where our previous mechanic had guessed, incorrectly. Staff is personable, mechanic is knowledgeable, service is friendly and they offered a 5% discount for Google Review. Repairs completed this morning. 5 stars for ridding us of the rattle!
Trusted everything that was done and recommended for my order vehicle, not the first time I've taken it to them. Was extremely pleased with the service and employees, reminds me of when companies cared about their work and customer service
5 Stars… it was very easy and painless. No high pressure, did exactly what we requested. Prices were fair and I loved the all digital experience, approve work from text links and progress updates via texts. We will be back for sure!
I have never been treated so well by an auto shop. Hard to believe. Leave the dealership behind and take your vehicle here. 10 out of 10.
Great service every detail was explained fully by the service advisor every one was very kind to me the tech was very professional outstanding.
The staff was super helpful in explaining what may vehicle needed after diagnosis and took the time to explain to me the process in which it would be fixed. I never once felt pressured into the repairs. After explaining that I had a budget I wanted to stay within, they offered to just take care of the more important…
Ryan and his staffed were professional and courteous. Ryan and his staff are simply awesome, they are a 5 star operation. They were able to addressed the electrical issues that several other auto repair shops were unable resolve. Again, his staff was professional and courteous and fixed my son's car in a timely manner.
Sorry, Jeremy. Phone was in my pocket while mowing. Had a great experience with Mission Auto. Quick, efficient, and there to listen and answer any questions. Thanks again!
Absolutely a first class business! Highly recommend them!
Great job
They were very knowledge and efficient!!! Super friendly and easy to work with!!! The work on my car was done in a timely matter as promise!!! I will always take my car here from now on!!! Thank you!!! Amazing work!!!
Asked questions while dropping vehicle off to make sure they had everything correct. LOVE that they text you what they find and you can accept or decline and when your cars done with a price included in the text. You can also text them with questions. They answer questions in ways you can understand which is…
Totally impressed with the service and friendliness of Holly & staff. Job well done. Appreciate the extra effort & time spent on repairs.
Update: Since it's been sold, it has gone downhill. Poor communication. Dropped off my car for a 9:30 appointment. I called 6 hours later and was told they hadn't even looked at it yet and were short staffed. I picked up my car after learning this and took it to a different locally owned business. My dad also…
I have had so much car trouble from oil leaks and total breakdowns. My car is 16 years old. Once we discovered how great Mission Auto is, we will always take my car to them. They have reasonable prices and will be honest with you on what needs to be done now and what needs done in the near future. The staff are all…
They are very thorough and make sure that everything they do is done right. I have taken three of our vehicles to them, one which had to have a complete engine replacement. They have earned my trust.
I’ve been using Mission Auto for over 5 years. They never disappoint!! Just recently my car suddenly started losing power on the highway. They got it me right in and fixed me up by the next day. So fast!! And never any shocking unexpected repairs. Always honest. Even tells me things I should expect to repair in the…
So thankful for Mission Auto KC! Car issues are always stressful but my daughter had bought a car and has had various issues, some major. We brought it to Mission Auto who was able to thoroughly look at the car, give us a clear picture of what was going on and best plan of action. They provide regular updates thru…
I’ve taken my cranky cargo van into Mission Auto 3 times now. Great communication, friendly staff who are happy to answer questions, and good repairs made in a timely fashion is what I’ve experienced. Highly recommend and I’m glad I found these guys.
Professional, trustworthy, friendly and on time. This is the 4th. time I have been to this business under the new owners and I will be back. It is a pleasure to do business there and I know that my vehicle will be taken care of and fixed.
Holly & Jeremy are the Best!! So Happy that a dear friend recommended Mission Auto KC a cpl years ago -- 3rd time my work truck (1996 GMC) has been to see them in the last 18months (1) carrier bearing/u joints ~ (2) fuel pump/filter/fuel lines ~ (3-current visit) lower ball joint - repack wheel bearing. **NO…
Highly recommend. Very thorough in explaining what was wrong and what all was needed to fix. Their inspection system is clear and easy to understand. Ours was a major repair that was completed and now runs as good as new. Hope to not have to put another car in the shop soon, but if I do, it will definitely be Mission Auto. Well done!
I have only good things to say about mission auto repair, they have stopped what they were doing N listened to what my needs were, N then they follow thru like the kindest N most professional down to earth kind a people, they r more than fair ! They are who I want to do my repairs! Thanks Jeremy N Holly again for your kindness N generosity!
Rating only, no written review.
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 84 | — |
| General repairs & maintenance | 78 | — |
| Brakes | 34 | — |
| Steering & suspension repair | 32 | — |
| Auto engine diagnostic | 30 | — |
| Air conditioning | 24 | — |
| Engine repair | 24 | — |
| Electrical repair | 23 | — |
