Experts Reviews · Company report
Mission Auto KC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%77+18.7Value 14%86+12.2Replies to reviews 7%100+7.1Craft & service penalty96−0.4Momentum penalty93−0.7Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Mission Auto KC

Leawood, KS · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #86Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.8★ from 553 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mission Auto KC is better than 82% of auto repair shops.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mission Auto KC is better than 77% of auto repair shops.B
77
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mission Auto KC is better than 96% of auto repair shops.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mission Auto KC is better than 86% of auto repair shops.A
86
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mission Auto KC is better than 93% of auto repair shops.A
93
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mission Auto KC is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Mission Auto KC for 8 kinds of job.

Mission Auto KC for electrical repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.23
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.74
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#43 / 54
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 23 Google reviews tagged “Electrical repair”

Jeff2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I’m a long time customer…even before Holly and Jeremy and it’s always a good experience. It can sometimes be costly, but everything is costly in our world today. I’m fine with helping to support this local business, their employees and their overhead so they will be there when I need them. I like the repair warranty…

Reasonable priceTransmissionElectrical repairAir & cabin filter replacement
John6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great group of people; truly professional in every sense of the word. I live in Florida, but was in town for an event so I had to wait at their shop while the repairs were being done. They were fast, courteous and sympathetic to my situation. I was able to drive back to Florida with the confidence that my vehicle…

Reasonable priceElectrical repair
Kenny1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★

The approval estimate of repair was 1250 then the bill was 1850 aa big difference with no approval of thenincrease??? WHY???

Not sureElectrical repair
Clark3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very helpful. Courteous and professional.

Reasonable priceElectrical repair
Michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Was having electrical and transmission issues with my 2012 Ram. Had issues fixed in no time, I should have came here 1st. Was fixed and repaired in no time. Will be bringing all my vehicles here for maintenance and repairs. Hands down the best excellent customer service I’ve dealt with when dealing with automotive shops. Thanks again!!!!

Great priceTransmissionElectrical repairAuto battery replacement
LarryLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

They did exactly what needed to be done in timely manner at a very reasonable price will definitely use them again.

Reasonable priceElectrical repair
Tim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I had issues for three years with power drains. Year after year buying new batteries and still having dead batteries all winter. Mission Auto tool there time and researched and found the issue. It's winter now and been down to 15 degrees and so far no problems. Massive relief. Thank you

Great priceElectrical repair
Ronald3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Took our truck in for several issues, thanks to Jeremy and his staff of mechanics to troubleshoot and make the needed repairs, plus doing the general maintenance things that needed to be done, and done in timely and cost effective manner, thanks

Reasonable priceTransmissionElectrical repairGeneral repairs & maintenance
Bernard3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Ryan and his staffed were professional and courteous. Ryan and his staff are simply awesome, they are a 5 star operation. They were able to addressed the electrical issues that several other auto repair shops were unable resolve. Again, his staff was professional and courteous and fixed my son's car in a timely manner.

Reasonable priceElectrical repairAuto battery replacementElectrical
Cheryl5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great service. Performed work as directed. Definitely a great place to take your vehicle. Jeremy and Holly are the best!

Great priceElectrical repair
Sheri7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

They are very fast and very thorough Love them. Highly recommend!! The car was due for oil change, wanted oil pan checked and exhaust, they totally looked over the whole vehicle.

Electrical repair
JimLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I couldn’t be happier with the quality of service provided by Jeremy, Holly, and their staff. Nobody relishes paying for auto repairs but when that time comes you want a good bang for your buck. This is the place to go. They stand behind their work.

Electrical repairSteering & suspension repairGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
TonyLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've used mission auto KC many times and this automotive shop is top notch. Fast friendly service with highly trained technicians. Affordable pricing which is an ultimate dealership alternative

Electrical repair
KLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★

Update: Since it's been sold, it has gone downhill. Poor communication. Dropped off my car for a 9:30 appointment. I called 6 hours later and was told they hadn't even looked at it yet and were short staffed. I picked up my car after learning this and took it to a different locally owned business. My dad also…

A/C installation & repairAuto glass repairBattery− Punctuality− Professionalism
Paul10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They are very professional gave me a estimate for the work . Upon approval the got to work finished it in timely manner. Thank You Holly &Jeremy

Auto water leak repairBatteryElectrical repair
Ned1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Excellent Service. Good people.

BatteryElectrical repairSteering & suspension repair
Brody1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Easy to pay easy to pick up good price

Auto battery maintenanceElectrical repairOil change
DylanLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Staff was INCREDIBLY friendly. They diagnosed & fixed my problem quickly & efficiently! HIGHLY recommend!

Electrical repair
RayLocal Guide · 160 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jeremy went above and beyond to install power steering in my 68 Chevelle that didn't have factory power steering. Jeremy had to modify several parts in order to complete the conversion; he also identified some issues I wasn't aware of. The customer service was awesome and I will definitely use Jeremy and his team…

Electrical repairSteering & suspension repair+ Professionalism
Braiddey4 years ago★★★★★

Rating only, no written review.

BatteryElectrical repairEngine repair
Wendy5 years ago★★★★★

Rating only, no written review.

A/C installation & repairAir & cabin filter replacementAuto detailing+ Punctuality+ Quality+ Professionalism
Thomas2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C installation & repairAir & cabin filter replacementBattery+ Professionalism
Lance5 years ago★★★★★

Rating only, no written review.

A/C installation & repairAir conditioningElectrical+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 34%Reasonable 56%Overpriced 7%Not sure 3%

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