How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%77+18.7Value 14%86+12.2Replies to reviews 7%100+7.1Craft & service penalty96−0.4Momentum penalty93−0.7Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCOREMission Auto KC
Leawood, KS · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #86Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.8★ from 553 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: reliability.
Reviews for your job
Customers hired Mission Auto KC for 8 kinds of job.
Mission Auto KC for engine repair
Clear ✕All 24 Google reviews tagged “Engine repair” · showing 20
I’m a long time customer…even before Holly and Jeremy and it’s always a good experience. It can sometimes be costly, but everything is costly in our world today. I’m fine with helping to support this local business, their employees and their overhead so they will be there when I need them. I like the repair warranty…
Trusted everything that was done and recommended for my order vehicle, not the first time I've taken it to them. Was extremely pleased with the service and employees, reminds me of when companies cared about their work and customer service
Excellent candor and service. Would go back.
Service was professional and courteous. Our problem was resolved. We appreciate the follow up phone call.
Mission Auto is the most honest mechanic shop you can get! A place where you can believe what they say! Especially as a woman ! I had a check engine light on and couldn't trust the Dealer! Went to the dealer 6 times and wasn't fixed! I felt they didn't know for sure what was wrong. One time Mission Auto knew and ordered the part and fixed it!
Mission Auto provides excellent customer service and have earned my business through outstanding repair work and great communication.
They were very knowledge and efficient!!! Super friendly and easy to work with!!! The work on my car was done in a timely matter as promise!!! I will always take my car here from now on!!! Thank you!!! Amazing work!!!
Asked questions while dropping vehicle off to make sure they had everything correct. LOVE that they text you what they find and you can accept or decline and when your cars done with a price included in the text. You can also text them with questions. They answer questions in ways you can understand which is…
Update: Since it's been sold, it has gone downhill. Poor communication. Dropped off my car for a 9:30 appointment. I called 6 hours later and was told they hadn't even looked at it yet and were short staffed. I picked up my car after learning this and took it to a different locally owned business. My dad also…
I have had so much car trouble from oil leaks and total breakdowns. My car is 16 years old. Once we discovered how great Mission Auto is, we will always take my car to them. They have reasonable prices and will be honest with you on what needs to be done now and what needs done in the near future. The staff are all…
They are very thorough and make sure that everything they do is done right. I have taken three of our vehicles to them, one which had to have a complete engine replacement. They have earned my trust.
Our Diesel sprinter van had been having hard to track down turbo and cooling issues, and a pesky check engine light. The people at Mission auto took on the challenge and did fantastic work! Excellent communication throughout, and they successfully handled the issues with cooling, turbo, CEL, and a couple other…
All great folks, very communicative. I’ve had a few vehicles here for various reasons and they’re always fair and on time.
Had an awesome first experience with Mission Auto. Very friendly and full transparency. They provided a full inspection on top of my requested service. I was provided photos of each service performed and the option to either approve or deny additional work they recommended. Will continue to go here in the future!
Highly recommend. Very thorough in explaining what was wrong and what all was needed to fix. Their inspection system is clear and easy to understand. Ours was a major repair that was completed and now runs as good as new. Hope to not have to put another car in the shop soon, but if I do, it will definitely be Mission Auto. Well done!
Great people, Amazing quality, and Great Pricing! They were also able to get my car in and out quicker than anyone close to me. I will continue to use them for all my work. Thanks!
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 84 | — |
| General repairs & maintenance | 78 | — |
| Brakes | 34 | — |
| Steering & suspension repair | 32 | — |
| Auto engine diagnostic | 30 | — |
| Air conditioning | 24 | — |
| Engine repair | 24 | — |
| Electrical repair | 23 | — |
