How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%77+18.7Value 14%86+12.2Replies to reviews 7%100+7.1Craft & service penalty96−0.4Momentum penalty93−0.7Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCOREMission Auto KC
Leawood, KS · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #86Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.8★ from 553 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: reliability.
Reviews for your job
Customers hired Mission Auto KC for 8 kinds of job.
Mission Auto KC for general repairs & maintenance
Clear ✕All 78 Google reviews tagged “General repairs & maintenance” · showing 60
I was referred to these guys about 5 years ago & I have come to trust their diagnosis & workmanship enough to not worry about getting a 2nd opinion in most cases. They listen to me as I explain my issues & let me know my options up front (ie. what certain tests etc. will cost). They have a nice text based system…
Mission Auto has worked on both my wife and I vehicles for years and have enjoyed every experience! From oil changes, to battery replacement, to check engine light diagnostics, they have handled it all! Very friendly, professional front desk staff, waiting room is comfortable, clean and welcoming! Request mechanic…
I’m a long time customer…even before Holly and Jeremy and it’s always a good experience. It can sometimes be costly, but everything is costly in our world today. I’m fine with helping to support this local business, their employees and their overhead so they will be there when I need them. I like the repair warranty…
They are great 👍
I brought my vehicle into Mission Auto KC after a rear end accident. They did great work and two things stood out. After beginning the work on my vehicle, they determined that a part they previously thought would have to be replaced, only had a damaged washer. They replaced the washer and did not charge me for the…
Mission Auto continues to take great care of our vehicles! First time taking Range Rover in, very happy with service.
I always have a great experience at Mission Auto. They are friendly and always try to accommodate me when I need help.
Mission Auto KC was great to work with. I will be back for future repairs.
They are good at with they do. Very professional
Great service to review repairs
Replaced my plugs and fuel cleaning with oil change awesome!!
5 Stars… it was very easy and painless. No high pressure, did exactly what we requested. Prices were fair and I loved the all digital experience, approve work from text links and progress updates via texts. We will be back for sure!
Took my car in for an oil change & to address a few other issues. They did the oil change and then made a list organized by priority of the stuff that needed to be done. It was a fairly large list including a new muffke. Took em a say and a half & it was about $600 cheaper than I was anticipating. This is my family's new auto spot going forward.
My nephew Cody took my Jeep in for a starter and they got it done quickly and easily. They did a great job. Planning on taking in my other car as well.
Great shop! I took in a car for a pre-purchase inspection and they found enough issues that they offered to cut the inspection short and only charged me half for it. Would highly recommend them.
Very helpful staff. Reasonable prices. Highly recommend
very helpful👍
They were efficient, quick & reasonable! I’ll be back!
As always the Mission Auto KC team is always friendly to work with, explains everything your vehicle needs, and gets repairs done in a timely manner. Wouldn't take my vehicle anywhere else!!
Everyone was amazing to work with! Great communication, personable staff, and overall my car drives amazing. I’m grateful to have Mission Auto Repair close to home and will refer them to anyone!
Took our truck in for several issues, thanks to Jeremy and his staff of mechanics to troubleshoot and make the needed repairs, plus doing the general maintenance things that needed to be done, and done in timely and cost effective manner, thanks
I've used them before and their service is great and they do excellent work! Definitely will use them in the future!
Mission Auto KC did a fantastic job! I highly recommend them. They are thorough, honest, and they know what they’re doing!
The staff was super helpful in explaining what may vehicle needed after diagnosis and took the time to explain to me the process in which it would be fixed. I never once felt pressured into the repairs. After explaining that I had a budget I wanted to stay within, they offered to just take care of the more important…
Fast & quality repairs with fair pricing. Hard to beat in this industry. Highly recommended
Will consider using mission auto as my go to shop for maintenance.
The team and Mission Auto KC is the best. Jeremy and the crew are trustworthy, clear, and helpful in their work.
Sorry, Jeremy. Phone was in my pocket while mowing. Had a great experience with Mission Auto. Quick, efficient, and there to listen and answer any questions. Thanks again!
I couldn’t be happier with the quality of service provided by Jeremy, Holly, and their staff. Nobody relishes paying for auto repairs but when that time comes you want a good bang for your buck. This is the place to go. They stand behind their work.
Absolutely a first class business! Highly recommend them!
This was my 3rd time getting my car serviced by mission auto an they did not disappoint 👏 I took my car in one morning they looked at it quoted me a reasonable rate..I also ask alot of questions abt how safe was the car to drive until I could get it fixed...the mechanic gave me honest answers an set me at ease. The…
Mission Auto is always honest and quick. Love bringing my auto issues here, you can trust them!
Mission Auto provides excellent customer service and have earned my business through outstanding repair work and great communication.
They were very knowledge and efficient!!! Super friendly and easy to work with!!! The work on my car was done in a timely matter as promise!!! I will always take my car here from now on!!! Thank you!!! Amazing work!!!
Great Techs!! Great New Hire!!
They are just great - great knowledge of my car and great to work with
Mission Auto changed the oil and oil filter for my 2012 Ford Focus. They are always timely, clean and friendly, along with fair pricing. They let me know my engine air filter should be changed soon. There was no pressure for them to do that service but gave me the option of them doing the work or that I could do…
It was great. A+ work.
Totally impressed with the service and friendliness of Holly & staff. Job well done. Appreciate the extra effort & time spent on repairs.
Update: Since it's been sold, it has gone downhill. Poor communication. Dropped off my car for a 9:30 appointment. I called 6 hours later and was told they hadn't even looked at it yet and were short staffed. I picked up my car after learning this and took it to a different locally owned business. My dad also…
I have had so much car trouble from oil leaks and total breakdowns. My car is 16 years old. Once we discovered how great Mission Auto is, we will always take my car to them. They have reasonable prices and will be honest with you on what needs to be done now and what needs done in the near future. The staff are all…
They are very thorough and make sure that everything they do is done right. I have taken three of our vehicles to them, one which had to have a complete engine replacement. They have earned my trust.
Great service and very accommodating. Highly recommend
So thankful for Mission Auto KC! Car issues are always stressful but my daughter had bought a car and has had various issues, some major. We brought it to Mission Auto who was able to thoroughly look at the car, give us a clear picture of what was going on and best plan of action. They provide regular updates thru…
Great people, honest business, with skilled mechanics that deliver top notch service to your vehicle at a fair price. I recommend everyone to just go to Mission Auto!
Fantastic people to work with. Jeremy and his crew are very honest and thorough. Highly recommend!
Professional, trustworthy, friendly and on time. This is the 4th. time I have been to this business under the new owners and I will be back. It is a pleasure to do business there and I know that my vehicle will be taken care of and fixed.
They were able to diagnose and fix my van quickly. I appreciate how they are detailed and upfront about all estimated costs before any repairs are done. We have taken our vehicles here for any repairs for years now and have always been happy with the service, quality, and cost.
All great folks, very communicative. I’ve had a few vehicles here for various reasons and they’re always fair and on time.
Jeremy, Holly and staff was great to work with and now they are working on my wife’s car with engine problems. Great company and I highly recommend them!
The owners are awesome! Had us in and out on the same day we dropped our commercial van. Great place for small businesses.
Well they did good but I have too take it back
This shop is honest. They don't try to up-sell you on repairs that are not truly needed. I love the fact they have a couple "loaner/courtesy" cars they allow you to use while working on your vehicle!! I highly recommend Mission Auto KC to everyone!
Great communication with everyone and my vehicle was done super quick! This is definitely a place I can trust.
Holly & Jeremy are the Best!! So Happy that a dear friend recommended Mission Auto KC a cpl years ago -- 3rd time my work truck (1996 GMC) has been to see them in the last 18months (1) carrier bearing/u joints ~ (2) fuel pump/filter/fuel lines ~ (3-current visit) lower ball joint - repack wheel bearing. **NO…
Had an awesome first experience with Mission Auto. Very friendly and full transparency. They provided a full inspection on top of my requested service. I was provided photos of each service performed and the option to either approve or deny additional work they recommended. Will continue to go here in the future!
Highly recommend! Easy to work with, very accommodating for people with busy schedules, and you can’t beat the prices. Not to mention that their text system is convenient for payment and to let you know what was found during the maintenance inspection.
Holly and Jeremy are very informative and gave good customer service. They took time to explain and make me aware of what I was paying for and how to prevent issues in the future. Thanks!
Mission Auto did a great job on my daughter’s car. They were thorough, fair, and delivered as promised. And I appreciate any business that communicates well, especially when the news isn’t always great. They’ve earned my loyalty.
Always great experience at Mission Auto. I have been there 5+ times now and will always recommend it to any family/friends. Keep it up!
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 84 | — |
| General repairs & maintenance | 78 | — |
| Brakes | 34 | — |
| Steering & suspension repair | 32 | — |
| Auto engine diagnostic | 30 | — |
| Air conditioning | 24 | — |
| Engine repair | 24 | — |
| Electrical repair | 23 | — |
