iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#15 of 64 wallpaper removal servicesiPosition by Experts Score among all companies we track in this category. · better than 78%
5.0★★★★★67 Google reviews · 20 photos
100%five-star reviews
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Mission Painting and Home Improvements at a glance
Mission Painting and Home Improvements holds a 5/5 Google rating from 67 reviews, with the owner responding to 73% of feedback. Customers frequently cite punctuality, clear communication, and transparent pricing as key strengths during interior and exterior painting projects. Recurring themes include thorough preparation, attention to detail, and professional crew conduct. No significant patterns of criticism appear in the provided five-star excerpts, as all reviews describe positive experiences with the company's services.
Google rating: 5.0 out of 5 from 67 reviews (100% five-star).
Reviews on this page: 67 Google reviews (62 with written comments, 6 with photos).
Owner responses: the business replied to 73% of reviews.
Most recent review: April 4, 2025.
Service: Wallpaper Removal Service serving Kansas City, Missouri.
Data from Google, last updated November 2, 2026.
Score profile vs other wallpaper removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and satisfaction; weakest: reliability.
This companyWallpaper Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mission Painting and Home Improvements: 99/100 on this factor. Category median: 96.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mission Painting and Home Improvements: 98/100 on this factor. Category median: 96.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mission Painting and Home Improvements: 99/100 on this factor. Category median: 99.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mission Painting and Home Improvements: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Not enough reviews for this factor yet. Category median: 100.–
–
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 89.–
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Bar = this company · dark tick = category median.
Star ratings
67 Google reviews we collected
5.0of 5
5 stars67100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 62 written reviews
99%praise
Praise16299%
Complaints11%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results3521%
Staff & attitude3018%
Speed & response3018%
Would recommend2515%
Communication2415%
Price & value149%
Honesty & trust53%
What customers talk about
We read 62 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Mission Painting did an excellent job start to finish.”
“They were extremely professional, timely and punctual.”
“The project manager, Mike, and the crew, including Doran and Mary, were responsive and professional.”
“I would certainly recommend this company and would be happy to use them again!”
“They were clear on pricing, very organized, and had great communication all the way around.”
“Pricing was also very transparent- -no hidden fees or surprise costs at the end.”
“If you’re looking for a quality contractor worth the cost that you can trust to bring your vision to life, look no further!”
People customers mention
Michael6 reviews
Bigelow6 reviews
Ashley5 reviews
Tony4 reviews
Austin4 reviews
Mike3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Mission Painting and Home Improvements for 8 kinds of job. Pick one to see what they paid and said.
GeonyLocal Guide · 37 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
If I could give more stars, I would!
We had big paint dreams to transform our Survivor Support Center and Mission Painting fulfilled them all. Bold accents, soft entry ways, they made it all happen. They were extremely professional, timely and punctual. Their team was great to work with and we can't thank them…
Shari8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
We initially investigated Mission Painting and Home Improvements when we needed to repaint some interior walls and ceilings after roof repair. Although their bid was not the lowest, it was the most comprehensive and gave us the option to choose level of service. The project manager, Mike, and the crew, including…
joeLocal Guide · 237 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
My wife and I can't say enough positive words to describe our feelings. An amazing group of people. Jessica, Matt, Michael, Kevin, Carla, Juan, and Ivan thank you, thank you.
Tami3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Mission Painting did an excellent job start to finish. They were clear on pricing, very organized, and had great communication all the way around. We will definitely use them again!
Megan8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Mission Painting was fantastic, from the initial walk through for the estimate to project completion. Michael Bigelow was my project manager and stayed in great contact with me. They worked fast. Cleaned up nicely when the project was done. They took great care to fix all the imperfections on the walls. My kitchen…
MyBentley125 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
I’m glad I found Mission Painting, they did a great job for me! I had 2 bedrooms and a bathroom painted. You wouldn’t have known one of the rooms had been a cherry red room after it was re-painted a warm, soft green, first primed with a tinted primer and then painted with 2 coats of Benjamin Moore paint. Their…
If I could give more stars, I would!
We had big paint dreams to transform our Survivor Support Center and Mission Painting fulfilled them all. Bold accents, soft entry ways, they made it all happen. They were extremely professional, timely and punctual. Their team was great to work with and we can't thank them enough. If you have something you need painted, start with Mission Painting.
Shari Ommen8 reviewsiTotal number of Google reviews Shari has written across all businesses on Google Maps, not just this one.
We initially investigated Mission Painting and Home Improvements when we needed to repaint some interior walls and ceilings after roof repair. Although their bid was not the lowest, it was the most comprehensive and gave us the option to choose level of service. The project manager, Mike, and the crew, including Doran and Mary, were responsive and professional. We especially appreciated the fact that the crew are actually employees of Mission, and not subcontractors. The painting looks great and they were able to greatly improve on the finishing of another company's remodeling that was subpar. I will recommend Mission Painting to others.
joe lynchLocal Guide · 237 reviewsiTotal number of Google reviews joe has written across all businesses on Google Maps, not just this one.
My wife and I can't say enough positive words to describe our feelings. An amazing group of people. Jessica, Matt, Michael, Kevin, Carla, Juan, and Ivan thank you, thank you.
Tami Radohl3 reviewsiTotal number of Google reviews Tami has written across all businesses on Google Maps, not just this one.
Mission Painting did an excellent job start to finish. They were clear on pricing, very organized, and had great communication all the way around. We will definitely use them again!
Megan Milner8 reviewsiTotal number of Google reviews Megan has written across all businesses on Google Maps, not just this one.
Mission Painting was fantastic, from the initial walk through for the estimate to project completion. Michael Bigelow was my project manager and stayed in great contact with me. They worked fast. Cleaned up nicely when the project was done. They took great care to fix all the imperfections on the walls. My kitchen and dining room look amazing! Will definitely be using them again!
MyBentley125 reviewsiTotal number of Google reviews MyBentley12 has written across all businesses on Google Maps, not just this one.
I’m glad I found Mission Painting, they did a great job for me! I had 2 bedrooms and a bathroom painted. You wouldn’t have known one of the rooms had been a cherry red room after it was re-painted a warm, soft green, first primed with a tinted primer and then painted with 2 coats of Benjamin Moore paint. Their process was very efficient, the workers arrived on time, had good work ethics, furniture and floor were all covered to protect them, and the job was completed in a timely 2-day process. A project manager, Mike Bigelow, was assigned to oversee the project and make sure everything was done to my satisfaction. Communication between project mgr and me gets an A+. I would certainly recommend this company and would be happy to use them again!
Jodi Mallette1 reviewiTotal number of Google reviews Jodi has written across all businesses on Google Maps, not just this one.
I could not have been more impressed with Mike and his team. The communication and attention to detail was top notch. Best painting experience ever! Would highly recommend and will use again!
Adam Garcia3 reviewsiTotal number of Google reviews Adam has written across all businesses on Google Maps, not just this one.
Highly recommend. Mission was communicative and easy to work with. They were accommodating with our schedule, made sure we had the right paint color for our kitchen, and finished the job efficiently. Pricing was also very transparent- -no hidden fees or surprise costs at the end. The painters were respectful when they were on the job, and the project manager, Michael, was helpful in spotting any touchups and overseeing progress.
Amy Kennedy9 reviewsiTotal number of Google reviews Amy has written across all businesses on Google Maps, not just this one.
Found my new go to painter!! They did a great job removing wallpaper, fixing superficial cracks, matching ceiling paint so we didn’t have to scrape and of course painting!! I’ve attached some before and after photos!! 😍
Dustin StralowLocal Guide · 13 reviewsiTotal number of Google reviews Dustin has written across all businesses on Google Maps, not just this one.
We had a bad experience with a painting contractor from thumbtack. Mission Painting was able fix all of the issues from the other contractor and provide us with the exact end result we were looking for. They kept us updated throughout the project. They not only taped and sealed off the entire room but also put down a paper walkway from our entry door to the room they painted in. Highly recommend!
