How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%59+20.7Reliability 15%51+7.7Craft & service 20%35+7Value 10%86+8.6Momentum 8%60+4.8Track record 7%31+2.2Accountability 5%49+2.5Experts Score= 53Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.53SCOREMission Pest Solutions
Better than 55% of ant exterminators · #18 of 40
Mission Pest Solutions for general pest inspection
Clear ✕All 134 Google reviews tagged “General pest inspection” · showing 120
Leroy listened to my issues and was very professional.
Juan Malagon was extremely professional and had such an outstanding personality. He was very detailed, friendly, on time and patient, allowing me to ask several questions. He exudes high level leadership ability and skills.
These guys rule, John helped me when I called for issues in my apartment and then again helped me when I called for same day service for the office I work for. The pricing is competitive and they seem to really care about helping. The customer service is next level and both of the gentlemen that came to spray and…
I had an exceptional experience working with John and the team at Mission Pest Solutions. From the very beginning, he took the time to understand my needs, answer my questions and help me find the right service plan for my situation. What truly sets John apart is his approach. Rather than pressuring me into a…
very thorough, friendly and informative
SERINA did an excellent job!
I am impressed with this company. I have had 3 different service technicians service my property, every tech has went above and beyond their call of duty. As a veteran, and a veteran owned company, I appreciate your service. This company has different methods of treatment, which is outstanding and phenomenal to…
Just switched pest control services to Mission. This was for my termite bond renewal and routine pest control. Daniel was my tech, he was amazing, did a fantastic job. Very polite, informative and efficient. Glad I made the change to Mission
Great service. Daniel was very thorough and explained everything he did in my condo to keep the pests away. They were easy to coordinate with. Glad to have them as my service provider.
The services she provided was great and she was very respectful and knowledgeable and the chemicals that she use Thanks for her service
Called to get a quote and the gentleman I spoke to was so friendly, knowledgeable and super helpful. Was scheduled pretty quickly. The technician that arrived was also extremely friendly and down to earth. Listened to all my concerns and made sure he did a thorough job. Definitely recommend, not only because the are…
When I say great service I mean great service. Serina came out. She was very professional and address all the concerns my wife had with our new home. She even performed service on her vehicle just to ease her mind with everything.
James was polite, professional, and thorough when treating my home. I would highly recommend this company to anyone in need of pest control.
Tim was absolutely amazing! He was very thorough and explained the process completely. He was patient and answered all of my questions. Super great customer service!!
Searched these guys randomly , LET ME TELL YOU BEST SERVICE EVER! Called and they got us in an appt. the very next day ! Christian was our service guy and he was so friendly and informative and very thorough!. Russell is the owner and he was so nice and attentive,with any and all questions i had . Had an issue with…
He let me know everything he was going to do. He explained how safe the chemicals being used were totally safe for my pets and myself. He was very informative and extremely polite and respectful. It was a delightful pleasure to have this technician do his job so well and gave me absolute confidence in this company.
Awesome job as usual very friendly and professional
My appointment today with Mission pest control was smooth efficient and most of all extremely friendly with excellent customer service. My technician Lapolean was not only extremely knowledgeable about the treatment of pests and took the time to explain to me every step of the process but also was very mindful of my…
I had an emergency pest issue and this company came out the very same day. They were incredibly responsive, professional, and took the time to thoroughly inspect everything while explaining what they found. Their quick response gave me peace of mind, and I really appreciated how helpful and knowledgeable they were…
Simon was prompt and very professional Nice to see those traits in a customer service position
This is from our initial session with Mission but so far so good! We had Lapolean as our technician. Honestly, nicest guy ever. He explained everything thoroughly and told us to call if we ever had any issues anytime. He was great with our dogs as well (they can get very excited) and was very nice about them wanting…
AMAZING service! Serena was fantastic in dealing with a nasty hornets nest. Highly recommend!
Great tech! Very friendly and professional!
Praise God for Mission! They called someone out last minute for us on a Friday afternoon, of a holiday weekend, after my son got a nasty spider bite in our new home. I'm so grateful to be able to rest easy knowing Mission is in action in our home. Thank you so much Tim for your speedy service and flexibility! And…
My technician Lopolean did an awesome job! Just like the technician from before Brad! They both were very nice and knowledgeable about their job! I highly recommend this company for great service and affordability! It is a continuing pleasure to use their friendly and terrific service too!
Amazing service ! Was very responsive & fast with getting service scheduled when I needed to get. 10/10 recommend!
I found this local company on GOOGLE. Liked that it’s veteran-owned. The woman who took my call on Friday was pleasant and arranged to have a technician here Monday. Quick, responsive customer service. The technician - Brad - texted a half hour before his arrival, including a photo so I could recognize him at my…
Totally professional. I had questions and concerns and Serina answered all of my questions and concerns and put me at ease.
Leroy was great! He helped clear up the bugs and provided great customer service!
I had lapoleon Owen he was so fantastic he did such a wonderful job it's the best I've had in the past 2 months. Very friendly very efficient I hope that I can get him back every time I need to get it done. He is a wonderful young man
The Mission Pest Control team is professional, responsive, and personable. From scheduling to home visits, the team has made the process smooth and stress-free. A shoutout to Russell, James, Javier, and Lapolean, all of whom have made our stressful roach and termite situation much more manageable! I recommend this team for your pest control needs.
Best pest service we’ve ever had. Leroy was very friendly and had great attention to detail when treating our home.
Brad was amazing !
Highly recommend this business! Tyler offered quick and quality service and was also priced competitively for my home in Green Cove Springs. I appreciate a local businesses like this. Fast, professional, and made the whole process simple and EASY!!!
10/10! I called mission yesterday morning and within the day they were able to come out and service us. David was our tech and he really did do an awesome job. Give them a call!
200% would recommend mission pest solutions for any of your pest control needs!!! their team is very professional, caring, and knowledgeable. they are excellent communicators.... always keeping me in the loop with my pest control service appointments. if you need help with pest control, i would absolutely call them first!!!
Tim from Mission was very friendly and informative. He ensured that my problems and concerns were addressed. He's a hard worker. First impression was 5 stars.
Very courteous staff, prompt service, and great pricing! James was an excellent technician. Will certainly continue to utilize Mission for my pest control needs!
Great service! It was very easy to schedule and they are very responsive. The technician was very nice and super efficient when doing the inspection! Would definitely recommend 😊
Austin is an excellent technician, efficient and hard-working. He not only resolves the issue at hand but also looks to prevent additional problems.
Mission is probably the best service I have for pest control for my home. Techs were always personable, knowledgeable and efficient
I use Mission Pest Control for both of my houses. One was swarmed with German and American roaches. After the first treatment, I didn't see as many. With follow ups and constant sprays, powder and gels, they were completely eliminated. We just bought a new house so I didn't want to get any bugs transferred with us,…
Prompt and professional service. Pinpointed the problem quickly and gave realistic expectations about how long it would take for resolution. Even cleaned areas of cobwebs before spraying. Very happy with our service.
Mission Pest control has been an awesome Pest control company to work with, they always show up, always let you know when they are on the way, and its very fairly priced. Also, they are Veteran owned! Give them a chance, you won't regret it.
Danny was absolutely phenomenal! He was quick, honest and efficient!
First time having pest control seems to be everything they said it would be having seen a single bug crawling around everything is dying thank you finally!!!!!!! Worth every dime
It’s a business where the owners really care about helping their clients.
The Mission staff are knowledgeable, courteous and efficient. In our first month and very happy with simin and the company!
Good young crew I would recommend their services to anyone no question about it!
Gavon was great answered all questions and was very well at explaining services.
Gavon is very friendly, thorough, and professional. We appreciate him as our service tech.
Excellent professional service. Very satisfied with the service performed. Would highly recommend Mission Pest Solutions to anyone looking for pest control service.
I'm glad I contacted Missions pestl solutions to help us with a mice problem. He was there the very next morning to take care of everything. He has done check-ins and stayed on top of the issue with utmost professionalism. Austin is a keeper. We decided to Cancel all our services from other providers and have…
Mr. Daniel delivered exceptional service—professional, attentive, and highly reliable. I couldn’t have asked for a better experience. He is absolutely a 10/10 and highly recommended
Leroy was amazing!! He responded super quickly and treated my home the same day for both wasp nests and cockroaches. 10/10 highly recommend!
Serina was super sweet and did a great job even with my annoying dog following her around.
I just had Daniel visit my house for my pest control service and he did an outstanding job, he took his time ensuring he got all areas, definitely would recommend and pleased with the elimination of bugs!
Javier was manner able, easy to talk to & answered my questions. Quick and fast service; be care of this as something could be missed. Suggestion: technicians should have blowers to remove any and all excess treatment that falls on the customer's pavements leaving the area neat and clean.
Javier was awesome ! Knocked out both of my homes in a timely manner ! I appreciate the professionalism and plan on being a loyal customer
THANK YOU SOO MUCH, JAVIER!!! We are truly grateful for your service today! You went over and beyond to help us with this Pest Control issue. We were so blessed to have you as our technician and your excellent expertise both inside and outside out home! We can’t thank you enough!!! You deserve way more than…
Very efficient and timely service!
Simon was very helpful and nice!! He informed of all that he did to help protect my home from pests! I am very happy to be apart of the Mission Pest family
Great company. I highly recommend 👌
I have been very satisfied with the great service I’ve received from Mission Pest Control. Phillip came today and was very friendly and professional. He called to let me know he was on his way. I haven’t seen any bugs since I started having them come to treat my house. I highly recommend them! 10/1/25 Serina was…
I did a one time treatment of our rental property. I was very happy with the thoroughness of Simon. I will use Mission Pest again in the future.
My experience with Mission Pest Solutions was great! Outstanding customer service and easy scheduling. The technician, Brad was very knowledgeable and respectful. I recommend this company!
A very good company to use. They were very prompt to appointments and the servicemen were always nice and polite. I refer them to my people who are looking for a solid pest control service.
They are absolutely amazing. If I wasn’t moving out of state, I would have kept them. Just hire them for pest control services.
Simon did a great job treating our home with pesticides. He was very courteous and knowledgeable. He also went above and beyond the routine service. We are very pleased and our comfortability level has increased, thanks!
Excellent customer service, quality pest control, and wonderful technicians.
Mission Pest indivisual on the phone was professional. They were onetime, they told me 8 am and they were there. Leroy were Respectful, careful on what he did, thorough and communication skills were on point. Thank you Mission Pest Solutions.
Simon was incredibly helpful and thorough. He patiently answered all of my questions, and I can’t recommend Mission Pest Control enough!
The technician was prompt, knowledgeable and friendly. Took time to explain the process and was very courteous.
Great service! I inquired about help with some ants yesterday and they came out first thing this morning. Gavon was great, very kind and thorough and answered all of my questions. The guys I spoke to on the phone were awesome too. They still had us in their system from a couple years ago from a call we made to them…
Mission Pest was great. They communicate very well with scheduling, what to expect, and send reminders for service appointments. Oliver was right on time and did a great job with our initial pest and termite treatment. He was thorough, and explained everything clearly. The ownership team are great, ethical, and service oriented people.
Great job and professional service! It’s nice dealing with a locally owned company.
Zach was great!! Very informative, thorough and a really nice guy. I thought I had wasps in my wall or attic. He checked it out and was able to tell me that there were no nests, but an opening around a vent that needed to be sealed. Dusted the entire attic to kill any insects that might get in. I also signed up for…
Great service and keeps the bugs out!
Very professional and thorough!!! Do yourself a favor and empty your cabinets. He got alllll the way in the back!! Very Pleased!!!
Greg was very thorough, very knowledgeable and very friendly/professional.
Javier was on time, kind, professional, and efficient.
For being the “new kid” Pam did an excellent job when she came over for our quarterly pest control service. She was professional and communicated well before, during, and after the service was performed to ensure that all my concerns were addressed!
It normally takes me several years to find good contractors and service companies. I’ve found that the really good ones are outnumbered by the bad or subpar. Mission Pest was one of the first that I hired when we moved to Jacksonville, and I couldn’t be more pleased. They are extremely professional, responsive to…
Curtis was very helpful and informative...
Russell was awesome and very informative. Helped with all my questions and was very in depth. Awesome job and glad to have their help!
Great customer service, great value and great results!
Great company and GREAT customer service! Very responsive and caring about understanding your home’s needs for pest control.
Loved having this pest control. They where on time and did amazing work sadly moving and they cant come unless I would have kept them if you need a pest control go to them.
Tyler got us an appointment the day after we called. Curt came took care of the house. Super friendly and knowledgeable. Will always recommend!!!
My techs name was Curtis he was very knowledgeable and attentive. He was on time very respectful of my home he had a great personality. They are quick to respond and very professional
My experience was very quick and thorough! Curtis assisted me by removing a wasp nest from inside of one my cars and he did an amazing job! Very fast and efficient. Definitely will use again, if needed in the future!
BLUF: THE BEST IN JAX!!! I’ve utilized services from multiple pest control companies and Mission Pest Control is by far the best…so far. Our house was full of bugs from sitting stagnant for months…Roaches, spiders, palmetto bugs, centipede, etc were everywhere. I sent in a request for a quote with a couple different…
Excellent communication throughout scheduling to treatment.
Fantastic service by Curtis and Tyler! They called / texted ahead of time to let us know of their arrival time and explained the whole process beginning to end with detail and answered all of our questions. Go Navy Beat Army!
Curtis is the Best!
They are fantastic. I can highly recommend them. They are easy to work with and really care about what they do.
Very quick to respond, great customer service, locally owned and operated business.... Highly recommend
Always a pleasure to get service from Mission Pet!
Great service & communication. Thank you so much!!!
Wonderful service! Very polite and informative! They really care to make sure our house and yard where treated for pests. A must have service!!! Thank you Mission Pest Solutions!
Curtis was early for the appointment, very friendly and easy to talk to. I covertly watched him and he was very methodical and detailed with his work, even when he didn't think anyone was watching. That's five stars for me. Hopefully this takes care of my recent bug issues. 😊
I have nothing but good things to say about this company. Tyler has helped me with infestations twice and has done outstanding work so far. I look forward to working with Mission Pest more going forward. You can’t go wrong with choosing them as your exterminators!
Russell was so helpful today. He provided all the usual quarterly servicing but then went above and beyond by removing second story cobwebs and nesting moths. Thank you so much Mission Pest!
First class company across the board. Responsive. Effective. Excellent.
Tyler was very professional. I has a weird looking brown thing up in the corner of my ceiling. Ceilings are so high thought it wS maybe A wasp nest. Turned out to be ladybugs lol. I don't like bugs especially in my bedroom. Tyler sprayed the whole house I have had a few Palmetto bugs in there which freak me out so…
Joseph is the best of the best!! Great customer service always on time and the service is always excellent.. he’s very knowledgeable and very helpful!!! Thank you for mission pest control for making my life a little easier.. I can always count on you guys to get the job done !!! GREAT JOB!!!
Joe was my tech and it was a very pleasant experience all things considered. He was very kind, knowledgeable, and thorough. He patiently answered all of my questions and helped me identify areas that need to be sealed. With the help of Joe and mission we are well on our way to finally being bug free! So grateful!
They are awesome with communicating and responding. They are open late which is very convenient. Tyler and Russell were great! Both very friendly and helpful. Highly recommended!
Highly recommend! No doubt, the best pest solution service around. If you’ve got ‘em, these guys are on a Mission to stop ‘em. Mission Possible is more like it
We have never experienced such amazing service from a company of any kind as we did from Mission Pest. We realized we needed extermination services last night and got a call back first thing in the morning from one of the owners, Russell, and then 15 minutes after that Joe was at our door, who was just great! Such…
Very kind and respectful would definitely recommend
Joseph was amazing!!! He is helping treat my home for mice. He is very thorough and followed up after laying traps. Very happy with Mission pest control service.
They were amazing,quick, friendly and let us know entry points and what we can do. And on time!!! Very happy
Technician was really awesome and explained everything he was doing. Respectful of property inside and out. Refreshing to finally find a pest control company that cares about its customers and provides quality service. Thank you for everything !!!
Joe (our contact) came out and was super informative, genuine, and all around a silver lining in an otherwise terrible situation. 10/10 would recommend and I look forward to the services every quarter from now on.
Very friendly and efficient service. Will use Mission Pest Control again!
Russell was our technician who is actually part owner. It was a thorough and baseline cover for pest control and I feel much more comfortable knowing that I’ve done something to keep my home mine. Thank you Mission for keeping my home pest free.
Mission Pest came out the day they said they would on time. The technician was great and explained everything he was using inside and out as we have a young child. They were quick and clean.
Great company and they have a good value behind their business. If I find a bug in between treatments or have any problems, Tyler always responds so quickly and takes care of the situation the next day. 100% recommend!
Fast reliable and friendly. Explained the service what to expect and definitely broke down any questions I had.
vs category
Blue = Mission, grey = ant exterminators average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%59+20.7Reliability 15%51+7.7Craft & service 20%35+7Value 10%86+8.6Momentum 8%60+4.8Track record 7%31+2.2Accountability 5%49+2.5Experts Score= 53Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
