iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%85+20.6Value 14%97+13.7Replies to reviews 7%76+5.4Craft & service penalty91−0.9Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#101 of 135 electriciansiPosition by Experts Score among all companies we track in this category. · better than 25%
4.9★★★★★943 Google reviews · 89 photos
94%five-star reviews
4.89★last 12 monthsiAverage stars on reviews from the last 12 months only.
2.2%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
75%reviews answered by the owner
$1.2ktypical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Mister Sparky 4.9/5 from 943 reviews, noting the owner replies to 75% of feedback. Customers frequently praise technicians for punctuality, clear communication, and thorough safety inspections during services like rewiring, switch replacement, and panel work. However, several low-star reviews cite significantly higher pricing than competitors and occasional issues with appointment adherence or billing transparency.
Google rating: 4.9 out of 5 from 943 reviews (94% five-star).
Reviews on this page: 943 Google reviews (758 with written comments, 6 with photos).
Owner responses: the business replied to 75% of reviews.
Most recent review: October 20, 2026.
Service: Electrician serving Dallas, Texas.
Data from Google, last updated October 25, 2026.
Score profile vs other electricians
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Mister Sparky ElectricianElectricians median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mister Sparky Electrician: 88/100 on this factor. Category median: 94.A
88
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mister Sparky Electrician: 85/100 on this factor. Category median: 92.A
85
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mister Sparky Electrician: 91/100 on this factor. Category median: 98.A
91
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mister Sparky Electrician: 97/100 on this factor. Category median: 100.A
97
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mister Sparky Electrician: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mister Sparky Electrician: 76/100 on this factor. Category median: 93.B
76
Bar = this company · dark tick = category median.
Star ratings
943 Google reviews we collected
4.9of 5
5 stars89094%
4 stars253%
3 stars40%
2 stars40%
1 star202%
Praise vs complaints
Phrases our text analysis found in 758 written reviews
98%praise
Praise1,58598%
Complaints312%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
87%fair
Great price619%
Reasonable2063%
Overpriced413%
Not sure26%
$1.2k+148% vs typical electricians
Middle half of what 27 customers paid ($608–$2.3k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude48430%
Quality & results33321%
Speed & response25616%
Communication20513%
Would recommend17611%
Price & value1238%
Honesty & trust392%
What customers talk about
We read 758 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Garrett was very knowledgeable and offered great service.”
“Matthew did an amazing job figuring out the problem with our outlets and switches.”
“Terrible hiring practices.”
“Mathew the tech, was friendly and knowledgeable and William the electriciangot the job done in a timely manner.”
“……They wanted to reschedule but I could not afford to wait again for a no-show!…”
“He explained what he was doing along the way and we understood exactly how to use the equipment when he was done.”
“I would definitely recommend him to everyone I know.”
“Whereas we had a great experience with them two years ago that earned them 5 stars, we are stripping them of 3 stars after our latest experience!”
“…ustomer service for stop Notch provided me with all accurate estimate free quote believe it or not I highly recommend…”
“0) and politely told them that they were over priced.”
“It’s rare to come across someone who takes this much pride in their work and genuinely cares about doing the right thing for the customer.”
People customers mention
Tony47 reviews
Jamieson21 reviews
Cross16 reviews
Daniel16 reviews
Tyler12 reviews
Garrett10 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Mister Sparky Electrician for 8 kinds of job. Pick one to see what they paid and said.
Roni11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
Mr. Snappy was helpful, courteous and kind. Mathew the tech, was friendly and knowledgeable and William the electriciangot the job done in a timely manner. The company was fairly priced and professional. We had to get a new breaker box panel which was inside originally and they moved it outside, which looks really nice.
Paid $5,000+Reasonable priceService not listed
Renee8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
William was excellent. He installed our electrical box and was very thorough in his work. He explained what he was doing along the way and we understood exactly how to use the equipment when he was done.
Paid $5,000+Great priceService not listed
Hamilton8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Garrett was great and thorough with his initial inspection. He also brought up concerns that I need to look further at.
Paid $500–1,000Reasonable priceService not listed
Jana9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Matthew was the most excellent Electrician I was blessed to be sent. He was most knowledgeable, professional, friendly & PATIENT!! He answered all my layman's questions and terms. The final product was outstanding and all the Electrical repairs were accomplished! Please thank him for me,
Jana Dykes, LtCol (Ret), USAF, DC
Paid $500–1,000Great priceLight fixture installationOutdoor lighting installationService not listed
Nai9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I can’t say enough good things about our technician, Will. He went far above and beyond what was expected and provided truly exceptional service. He was professional, knowledgeable, thorough, and incredibly thoughtful throughout the entire process.
He took the time to carefully diagnose the issue, explain…
Paid $2,000–2,500Reasonable priceService not listed
Richard4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We had a GFCI circuit with multiple outlets and indoors and outdoors, and half were not working. Garrett did a great job troubleshooting the problem and fixing it right then. Additionally his system inspection revealed some other potential problems, that we will address in the future. Very knowledgeable with clear…
Mr. Snappy was helpful, courteous and kind. Mathew the tech, was friendly and knowledgeable and William the electriciangot the job done in a timely manner. The company was fairly priced and professional. We had to get a new breaker box panel which was inside originally and they moved it outside, which looks really nice.
Price assessment: Reasonable price
Price: $5,000+
Services: Service not listed
Response time: 2–4 hr
Response from the owner · 4 days ago
Hey there Roni!
Your feedback just made our day! I'm thrilled to hear that our team, including Mr. Snappy, Mathew, and William, all contributed to a positive experience for you. We always aim to provide top-notch service and it sounds like we hit the mark with your breaker box panel project. Thanks so much for choosing us and sharing your experience. We appreciate your support!
Take care and have a great day!
Best,
Blaire from Mister Sparky
Anna OLocal Guide · 31 reviewsiTotal number of Google reviews Anna has written across all businesses on Google Maps, not just this one.
Matthew did an amazing job figuring out the problem with our outlets and switches. Awesome job Matthew. I would definitely recommend him to everyone I know. Thank you Matthew!
Response from the owner · 5 days ago
Hi Anna,
Thank you so much for your kind words and the 5-star review! It's great to hear that Matthew was able to help you out with your outlets and switches. He is indeed one of our finest problem solvers. We really appreciate your recommendation to others, that's the highest compliment we could receive.
Remember, we're always here to help with any electrical needs in the future. Thanks again, Anna!
Best wishes,
Blaire from Mister Sparky
Brian HeplerLocal Guide · 9 reviewsiTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
Requested Matthew for a 2nd time because of the excellent job he did the 1st time. Matthew was on time, Trouble shooted & rewired 3-way switches that were not working. Rewired GFCI receptacle & got it working. Replaced 3-way switches in 3rd bedroom & installed 2 GFCI Breakers in panel. Matthew worked in a safe timely manner & cleaned up area before leaving. If I need anymore electrical installs or troubleshooting I will be asking for Matthew again. Good Job!!!!!!
Response from the owner · a week ago
Hi Brian,
Your review has made our day! We're delighted to hear that Matthew left such a positive impression. His hard work, punctuality, and attention to detail are just a few of the reasons we're proud to have him on our team at Mister Sparky.
We're all about solving problems and making sure your electrical needs are met in a timely and efficient manner. It's wonderful to know that this is exactly what you experienced.
Thank you for choosing us again. We can't wait to work with you in the future, whenever you need us.
Stay electric,
Blaire at Mister Sparky
Renee Gibson8 reviewsiTotal number of Google reviews Renee has written across all businesses on Google Maps, not just this one.
William was excellent. He installed our electrical box and was very thorough in his work. He explained what he was doing along the way and we understood exactly how to use the equipment when he was done.
Price assessment: Great price
Price: $5,000+
Services: Service not listed
Response time: 0–1 hr
Response from the owner · a week ago
Hi Renee,
Wow, what a wonderful review! We're absolutely thrilled to hear about your positive experience with William. His expertise, thoroughness, and ability to communicate complex processes in an understandable way are just some of the reasons why he's such a valued member of our team.
We're not just parts replacers, we're problem solvers, and it sounds like William embodied that perfectly during his visit to your home. It's always our goal to leave our customers feeling confident and well-informed about their electrical systems, and it's fantastic to know we hit the mark with you.
Thank you for taking the time to share your experience, Renee. We appreciate your kind words more than you know.
Wishing you all the best,
Blaire
Donna Johnson1 reviewiTotal number of Google reviews Donna has written across all businesses on Google Maps, not just this one.
Garrett did a fantastic job and was quick and efficient!
Price assessment: Reasonable price
Price: $1,000–1,500
Services: Service not listed
Response time: 0–1 hr
Response from the owner · 2 weeks ago
Hey there Donna,
Thanks so much for sharing your positive experience with us! Garrett will be thrilled to hear your kind words. We're glad to know he was able to provide you with the efficient and quick service we strive for at Mister Sparky. We're always here to help with your electrical needs, and we appreciate your trust in us. Thanks again, Donna!
Best,
Blaire at Mister Sparky
Wilkes Tuohy6 reviewsiTotal number of Google reviews Wilkes has written across all businesses on Google Maps, not just this one.
Mister Sparky was great to work with, and I would definitely recommend them! I normally don't write reviews, but I received exceptional service and need to give some praise where it's due.
Jamieson came out and began by performing a thorough and detailed safety inspection of my home. He does this for every appointment at no additional charge, and it is absolutely worth the time and knowledge. He explained every addressable issue and answered my hundreds of follow up questions.
I had him install an outlet on the exterior of my brick fireplace and connect it to a junction box up in the attic. When he came in with the conduit to run the line and noticed it was not what I was hoping for or wanting to use, he graciously went to go get the preferred part from the store. After installation, he noticed that the outlet was not receiving the proper amount of voltage and realized that the circuit had been compromised by some previous electrician or handyman's work. He successfully routed the line to another junction box.
His professionalism and service were incredible. I even mentioned that he didn't need to put on the shoe covers for my home, but he insisted (small detail but noteworthy). He must've put on and removed them fifty times. If you need an electrician, please request Jamieson with Mister Sparky. I will 100% be using him for all future electrical problems/needs.
Response from the owner · 2 weeks ago
Hey there, Wilkes!
Wow, your detailed review just made our day! We're thrilled to hear that Jamieson was able to provide the exceptional service that we strive for here at Mister Sparky. We really do take pride in our comprehensive safety inspections, and it's great to hear that you found it as valuable as we do.
We're glad that Jamieson could solve the problem with your outlet and provide you with the knowledge and peace of mind you needed. Thanks for recognizing his commitment to cleanliness with the shoe covers too - we like to treat everyone's home as if it were our own!
Your recommendation means a lot to us, and we're super excited to be your go-to for any future electrical needs.
Take care,
Blaire from Mister Sparky
Keith Pace3 reviewsiTotal number of Google reviews Keith has written across all businesses on Google Maps, not just this one.
Garrett was very knowledgeable and offered great service.
Price assessment: Reasonable price
Price: $500–1,000
Services: Service not listed
Response from the owner · 3 weeks ago
Dear Keith Pace,
Thank you so much for your kind words and 5-star rating! We're thrilled to hear that Garrett provided such excellent service, demonstrating the knowledge and dedication we value so highly.
We're proud to be a family-owned and operated business in Texas, committed to solving problems rather than just replacing parts. Our goal is to always provide honest and transparent service, arriving on time, every time. Your feedback confirms that we're achieving that goal, and we couldn't be more delighted.
Thank you for choosing us and for taking the time to leave this review. We appreciate your support and look forward to serving you again in the future.
Best regards,
Blaire,
Review Manager
Hamilton Vahrenkamp8 reviewsiTotal number of Google reviews Hamilton has written across all businesses on Google Maps, not just this one.
Garrett was great and thorough with his initial inspection. He also brought up concerns that I need to look further at.
Price assessment: Reasonable price
Price: $500–1,000
Services: Service not listed
Response time: 0–1 hr
Response from the owner · 3 weeks ago
Dear Hamilton,
Thank you for taking the time to leave this fantastic 5-star review! We're thrilled to hear that Garrett's thorough inspection and attention to detail met your expectations.
We're always here to address any concerns you might have and guide you through the process of maintaining your electrical system. As a family-owned and operated business in Texas, we understand the importance of community and aim to provide not just solutions, but also peace of mind.
At Mister Sparky, we pride ourselves on our commitment to excellent communication, punctuality, and honest service. Your satisfaction is our top priority, and we're glad we could deliver on that promise.
Thank you for choosing us to serve you. Should you need further assistance or have any more concerns, don't hesitate to reach out.
Best Regards,
Blaire,
Review Manager at Mister Sparky
Jana D.9 reviewsiTotal number of Google reviews Jana has written across all businesses on Google Maps, not just this one.
Matthew was the most excellent Electrician I was blessed to be sent. He was most knowledgeable, professional, friendly & PATIENT!! He answered all my layman's questions and terms. The final product was outstanding and all the Electrical repairs were accomplished! Please thank him for me,
Jana Dykes, LtCol (Ret), USAF, DC
Price assessment: Great price
Price: $500–1,000
Services: Light fixture installation, Outdoor lighting installation, Service not listed
Response time: 0–1 hr
Response from the owner · 3 weeks ago
Dear Jana,
We are overjoyed to hear about your positive experience with Matthew, our excellent electrician! Here at Mister Sparky, we take pride in our knowledgeable, professional, and friendly staff. We appreciate your kind words and will definitely pass on your gratitude to Matthew.
As a family-owned and operated business, we strive to provide our community with top-quality service, honest communication, and fair prices. We're not just problem solvers, we're also patient listeners who are happy to answer any questions our customers might have.
Your satisfaction is our highest priority and it's wonderful to hear that you were pleased with the final outcome of your electrical repairs. We are grateful for your 5-star review and for your service to our country.
Thank you again for choosing Mister Sparky. We look forward to serving any of your future electrical needs.
Best regards,
Blaire, Review Manager at Mister Sparky
marwa sLocal Guide · 14 reviewsiTotal number of Google reviews marwa has written across all businesses on Google Maps, not just this one.
Garrett worked extremely efficiently and was able to fix our issue. We will absolutely have him come back out for future electrical needs.
Response from the owner · a month ago
Hello Marwa,
We are overjoyed to hear about your positive experience with Garrett and thrilled that you'll be using our services again in the future. Here at Mister Sparky, we strive to provide efficient and high-quality electrical solutions to our valued customers like you.
Being a family-owned and operated business, we take immense pride in our work and the satisfaction of our customers is our top priority. We are not just parts replacers, we are problem solvers. Our commitment to fair prices, punctuality, and excellent communication is what sets us apart.
Thank you so much for taking the time to leave us a 5-star review. We appreciate your kind words and look forward to serving your electrical needs in the future.
Best wishes,
Blaire,
Review Manager, Mister Sparky