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MJ Towing LLC

Towing service · Tigard, OR · reviewed since 2020

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%86+20.8Value 14%82+11.6Replies to reviews 7%89+6.3Craft & service penalty79−2.1Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#93 of 144 towing servicesPosition by Experts Score among all companies we track in this category. · better than 36%
4.8 ★★★★★ 90 Google reviews · 10 photos
94%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
67%reviews answered by the owner
Jun 2026latest review

MJ Towing LLC at a glance

Google reviewers rate MJ Towing LLC 4.8 out of 5 based on 90 reviews, with the owner responding to 67 percent of feedback. Positive comments frequently highlight quick arrival times, fair pricing, and professional communication during vehicle transport or battery replacement. However, several low-star reviews describe significant delays in service arrival and a lack of proactive updates, forcing customers to call multiple times to obtain status information.

  • Google rating: 4.8 out of 5 from 90 reviews (94% five-star).
  • Reviews on this page: 90 Google reviews (76 with written comments, 4 with photos).
  • Owner responses: the business replied to 67% of reviews.
  • Most recent review: June 26, 2026.
  • Service: Towing Service serving Tigard, Oregon.

Data from Google, last updated November 3, 2026.

Score profile vs other towing services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

Satisfaction86Reliability86Craft & service79Value82Momentum100Replies to reviews89Satisfaction: 86 (median 91)Reliability: 86 (median 87)Craft & service: 79 (median 99)Value: 82 (median 100)Momentum: 100 (median 100)Replies to reviews: 89 (median 69)
MJ Towing LLCTowing Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.MJ Towing LLC: 86/100 on this factor. Category median: 91.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.MJ Towing LLC: 86/100 on this factor. Category median: 87.A
86
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.MJ Towing LLC: 79/100 on this factor. Category median: 99.B
79
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.MJ Towing LLC: 82/100 on this factor. Category median: 100.A
82
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.MJ Towing LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.MJ Towing LLC: 89/100 on this factor. Category median: 69.A
89

Bar = this company · dark tick = category median.

Star ratings

90 Google reviews we collected

  • 5 stars8594%
  • 4 stars11%
  • 3 stars00%
  • 2 stars00%
  • 1 star44%

Praise vs complaints

Phrases our text analysis found in 76 written reviews

  • Praise17996%
  • Complaints74%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude4725%
  • Speed & response4524%
  • Price & value2815%
  • Would recommend2614%
  • Quality & results2212%
  • Honesty & trust105%
  • Communication84%

What customers talk about

We read 76 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Milad was very friendly, professional, and efficient.”
  • “Showed up fast, gave me a fair price, and moved my car without damaging it.”
    “No one has reached out to me from the company to let me know about the delay.”
  • “I called several places looking for a fair price, and MJ Towing offered a very reasonable rate.”
    “You are super friendly, super professional, very helpful, I'm not over priced!”
  • “Highly recommend going with MJ towing if ever needed.”
  • “Great service loved the experience i would definitely recommend there services again.”
  • “Honestly if I lived in the area I would cancel my AAA membership.”
  • “Super professional, arrived exactly when he said he would, and very friendly/easy to work with.”

People customers mention

  • Milad 7 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired MJ Towing LLC for 5 kinds of job. Pick one to see what they paid and said.

Recent reviews

daniel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great service and even better person. Came out fast and gave a good pricing. Even went as far to send pictures cause the car was dropped off in a bad part of town. Highly recommend going with MJ towing if ever needed.

Lynda11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We were stranded with our Ford truck in Tillamook. Since we live in the Seattle area, and have a mechanic here we wanted to use. MJ came and loaded us up, drove us home, and was an excellent driver! He was a pleasure to work with and we highly recommend him. Don't hesitate to give them a call for your next towing need! Thank you so much!

Rich4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Very nice guy. Showed up fast, gave me a fair price, and moved my car without damaging it.

Miggy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

MJ was super professional and honest. He was on time. I recommend Mr Millard for your next Tow.

trey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Needed a tow ASAP he arrived in a very timely manner, quickly and with a sense of urgency. Saving me time to Christmas shop.

MTLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Showed up as quick as they said they would. Kind, fair pricing….even having it towed to Vancouver. Thank you for your help!

Customer photo from MT's review

Photos

Customer reviews

4.8 ★★★★★ 90 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
F OLocal Guide · 3 reviewsTotal number of Google reviews F has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Best service ever! Highly recommend Mj !!!

Response from the owner · 3 months ago

Always happy to help. Thanks for your positive feedback 🙏🏻

daniel kim1 reviewTotal number of Google reviews daniel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service and even better person. Came out fast and gave a good pricing. Even went as far to send pictures cause the car was dropped off in a bad part of town. Highly recommend going with MJ towing if ever needed.

Response from the owner · 8 months ago

Thank you for your business and support. Always happy to help 🙏🏻

Lynda M11 reviewsTotal number of Google reviews Lynda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We were stranded with our Ford truck in Tillamook. Since we live in the Seattle area, and have a mechanic here we wanted to use. MJ came and loaded us up, drove us home, and was an excellent driver! He was a pleasure to work with and we highly recommend him. Don't hesitate to give them a call for your next towing need! Thank you so much!

Response from the owner · 8 months ago

It was a pleasure meeting you guys and always happy to help. 🙏🏻

Rich Smothers4 reviewsTotal number of Google reviews Rich has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very nice guy. Showed up fast, gave me a fair price, and moved my car without damaging it.

Response from the owner · 9 months ago

It was a pleasure. Thank you for your feedback 🙏🏻

Miggy Ayala5 reviewsTotal number of Google reviews Miggy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

MJ was super professional and honest. He was on time. I recommend Mr Millard for your next Tow.

trey marchesi5 reviewsTotal number of Google reviews trey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Needed a tow ASAP he arrived in a very timely manner, quickly and with a sense of urgency. Saving me time to Christmas shop.

Response from the owner · 10 months ago

Always happy to help. Thanks for your support and positive feedback 🙏🏻

Kevin Mohr2 reviewsTotal number of Google reviews Kevin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Prompt, great service. I would use them again.

Response from the owner · 10 months ago

Tnx for your business and support. Always happy to help 🙏🏻

MT DanielleLocal Guide · 25 reviewsTotal number of Google reviews MT has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Showed up as quick as they said they would. Kind, fair pricing….even having it towed to Vancouver. Thank you for your help!

Response from the owner · 10 months ago

It was a pleasure. Thanks for your support and feedback 🙏🏻

Melanie Stout5 reviewsTotal number of Google reviews Melanie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I called several places looking for a fair price, and MJ Towing offered a very reasonable rate. I decided to go with them after noticing a fuel leak. Milad answered the phone promptly and arrived within 15 minutes. He towed my car to the mechanic and made sure the key was placed in the drop box as requested. Milad was very friendly, professional, and efficient. I highly recommend MJ Towing for any towing services you may need.

Response from the owner · a year ago

It was a pleasure working with you. Tnx for your amazing feedback 🙏🏻

Spencer Moffat3 reviewsTotal number of Google reviews Spencer has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have AAA and they wouldn’t help tow my car because it was close to another parked car. This company is awesome he came out within 45 minutes, had my car out in 5 and was super nice and fair. Honestly if I lived in the area I would cancel my AAA membership.

Response from the owner · a year ago

Thanks for your positive feedback. Always happy to help 🙏🏻

MJ Towing LLC on Google Maps →

Business details