Pain management physician · Mobile, AL · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%82+52.1Reliability 28%76+21.5Replies to reviews 8%44+3.6Experts Score= 77Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#24 of 30 wellness centersiPosition by Experts Score among all companies we track in this category. · better than 21%
4.8★★★★★649 Google reviews · 21 photos
91%five-star reviews
4.90★last 12 monthsiAverage stars on reviews from the last 12 months only.
3.9%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Mobile Physical Medicine & Wellness, PC at a glance
Patients frequently highlight the provider's attentiveness, thorough explanations, and compassionate bedside manner, noting that staff are generally polite and friendly. Many reviewers report minimal pain relief after appointments and appreciate the clear communication regarding treatment plans. However, some low-star reviews cite issues with scheduling, including long wait times despite early arrival, short visit durations, and occasional perceptions of unprofessional behavior or difficulty managing medication refills.
Google rating: 4.8 out of 5 from 649 reviews (91% five-star).
Reviews on this page: 649 Google reviews (415 with written comments, 14 with photos).
Owner responses: the business replied to 52% of reviews.
Most recent review: October 30, 2026.
Service: Wellness Center serving Mobile, Alabama.
Data from Google, last updated November 1, 2026.
Score profile vs other wellness centers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
This companyWellness Centers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mobile Physical Medicine & Wellness, PC: 82/100 on this factor. Category median: 95.A
82
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mobile Physical Medicine & Wellness, PC: 76/100 on this factor. Category median: 92.B
76
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mobile Physical Medicine & Wellness, PC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mobile Physical Medicine & Wellness, PC: 44/100 on this factor. Category median: 81.C
44
Bar = this company · dark tick = category median.
Star ratings
649 Google reviews we collected
4.8of 5
5 stars59391%
4 stars294%
3 stars61%
2 stars51%
1 star162%
Praise vs complaints
Phrases our text analysis found in 415 written reviews
97%praise
Praise38697%
Complaints113%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude22356%
Quality & results5013%
Speed & response4812%
Would recommend338%
Communication308%
Honesty & trust123%
Price & value10%
What customers talk about
We read 415 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Kaleigh is very professional at what she does she care for her patients.”
“The nurse Kaleigh Hudson was very rude and unprofessional, and when I told her I couldn't leave work to come to an early appointment I need something…”
“She is very thorough and I feel that she is the best.”
“This place is HORRIBLE!”
“I had a great experience never been in and out this quick.”
“…and listen to your feelings and concerned with how you can get better I recommend anyone to go there…”
“I felt the Doctor really listened to me about the pain I feel and came up with a solution.”
“😊 I trust Kaleigh to find out what’s going on and make a treatment plan.”
“Fraud is fraud misrepresenting myself as a drug addict for deformation charter medical board needs see blood tests done paid for by myself at a reputa…”
“Usually is a little bit of a wait but it’s worth it because Dr.”
People customers mention
Hudson30 reviews
Schnitzer23 reviews
Brittany20 reviews
Kaleigh14 reviews
Kessler7 reviews
Kayleigh6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
NNancy3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★
I felt the Doctor really listened to me about the pain I feel and came up with a solution. Since the appointment I have been experiencing almost 0 pain. I am extremely grateful for the help from the doctor. Thank you from the bottom of my heart ❤️
WWandaLocal Guide · 24 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★
Awesome 👍,and answer questions fully, cares about her patients. She is truly a Angel. We need more practitioners like Ms. Katie.
FFrederick2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★
I'm happy to say that every time I go to Dr. Persons officer have no problem. I don't wait all day. And when the doctor comes in, she's friendly. All the staff are friendly.
Make me feel good for being there
Thank you!!!!
AAurelia2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★
Dr. Hudson is very pleasant and takes her time interacting and making sure I understand the treatment I receive under her care. I gladly give her a 5 STAR 🌟
MMelinda3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
He is a very kind and understanding doctor. He listens to your concerns and addresses them to the best of his ability. His nurses are great as well
KKendall4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
Always a wonderful visit she really is truly the best doctor I have ever visited!!!
I felt the Doctor really listened to me about the pain I feel and came up with a solution. Since the appointment I have been experiencing almost 0 pain. I am extremely grateful for the help from the doctor. Thank you from the bottom of my heart ❤️
Response from the owner · a day ago
Thank you for the wonderful feedback! Hearing about positive results brings a lot of happiness to our team. We appreciate you taking the time to write such a supportive message.
W
Wanda GrandersonLocal Guide · 24 reviewsiTotal number of Google reviews Wanda has written across all businesses on Google Maps, not just this one.
Awesome 👍,and answer questions fully, cares about her patients. She is truly a Angel. We need more practitioners like Ms. Katie.
Response from the owner · a day ago
Thank you for the wonderful five-star rating! Providing thorough answers and genuine compassion remains a top priority. We appreciate you taking the time to write such a supportive note.
C
Cecil Stallworth1 reviewiTotal number of Google reviews Cecil has written across all businesses on Google Maps, not just this one.
We are very grateful for this lovely review! Maintaining a polite and welcoming environment remains a continuous priority. Thank you for taking a moment to share these supportive thoughts.
F
Frederick Canty2 reviewsiTotal number of Google reviews Frederick has written across all businesses on Google Maps, not just this one.
I'm happy to say that every time I go to Dr. Persons officer have no problem. I don't wait all day. And when the doctor comes in, she's friendly. All the staff are friendly.
Make me feel good for being there
Thank you!!!!
Response from the owner · a day ago
We appreciate this fantastic feedback! Maintaining short wait times and a welcoming atmosphere is always a primary goal. Thank you for taking a moment to leave such encouraging words.
A
Aurelia Martin2 reviewsiTotal number of Google reviews Aurelia has written across all businesses on Google Maps, not just this one.
Dr. Hudson is very pleasant and takes her time interacting and making sure I understand the treatment I receive under her care. I gladly give her a 5 STAR 🌟
Response from the owner · 3 days ago
We are truly grateful for the fantastic rating! Public praise helps our team greatly. Thank you for sharing these supportive words.
M
Melinda goodman3 reviewsiTotal number of Google reviews Melinda has written across all businesses on Google Maps, not just this one.
Always seen quickly. Very thorough and a very nice staff.
Response from the owner · a week ago
Prompt scheduling and thoroughness are core principles for our team. We appreciate you publishing this wonderful note. Thank you for taking the time to share these supportive words.
D
Diane Jones4 reviewsiTotal number of Google reviews Diane has written across all businesses on Google Maps, not just this one.
Kaleigh Dr Schnitzer and the rest of the staff are the best
Response from the owner · 2 weeks ago
We are so pleased to receive your wonderful feedback! Our team works diligently to provide exceptional service and a supportive environment for everyone. We are committed to maintaining the highest standards for all who come through our doors.
