Analyzing 5,778,3125.8M ReviewsFor 15,92415.9K Experts

Experts Reviews · Company report
Mobley Brothers Roofing and Renovation of Knoxville logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty76−2.4Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Mobley Brothers Roofing and Renovation of Knoxville

Knoxville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 41 gutter cleaning · 4.9★ from 288 Google reviews

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Report card

Percentile vs other gutter cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mobley Brothers Roofing and Renovation of Knoxville is better than 93% of gutter cleaning.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mobley Brothers Roofing and Renovation of Knoxville is better than 95% of gutter cleaning.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mobley Brothers Roofing and Renovation of Knoxville is better than 76% of gutter cleaning.B
76
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mobley Brothers Roofing and Renovation of Knoxville is better than 100% of gutter cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mobley Brothers Roofing and Renovation of Knoxville is better than 100% of gutter cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mobley Brothers Roofing and Renovation of Knoxville is better than 100% of gutter cleaning.A
100

Reviews for your job

Customers hired Mobley Brothers Roofing and Renovation of Knoxville for 8 kinds of job.

Mobley Brothers Roofing and Renovation of Knoxville for attic venting installation

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Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$15,000–20,000
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Attic venting installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 2
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 3 Google reviews tagged “Attic venting installation”

Devon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Mike and Aaron were great to deal with. Their guarantee on their work sold me. Standing behind a product for that long says a lot. Now things in life don’t always go as planned. The day we got the installation done a mistake was made. Somehow despite paperwork being correct, we ended up with the wrong color shingles…

Customer photo from Devon's reviewCustomer photo from Devon's reviewCustomer photo from Devon's review
Paid $15,000–20,000Reasonable priceRoof installationAttic venting installationService not listed
Christopher3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Outstanding Company! Promise what they will provide, Provide what they promise! Honest estimates, Honest Pricing, Honest Service. Arrived on time, performed the repairs, made sure Entire worksite was cleaned up. Great Job Don, and thank you for the fiine work.

Paid $1–5,000Great priceRoof inspectionRoof repairAttic venting installation
Tracy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Dealing with home repairs is not usually high on my list of enjoyable things to do, but this was a fantastic experience from start to finish! Mike took personal ownership of our repair throughout. Quote was better than I expected, the (friendly and energetic) crew showed up on time and the work was finished in one…

Paid $10,000–12,000Great priceRoof installationAttic venting installation

Price

$1.1k-31% vs typical gutter cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 57%Reasonable 43%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Roof repair48$371–$2.7k
Roof repair for storm & wind damage23$371–$3.2k
Roof inspection20—
Roof installation19$9.9k–$20k
Roof damage repair9$354–$1.7k
Gutter installation7$8.8k–$14k
Gutter repairs6—
Attic venting installation3—

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