Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Mobley Brothers Roofing and Renovation of Knoxville logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty76−2.4Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Mobley Brothers Roofing and Renovation of Knoxville

Knoxville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 41 gutter cleaning · 4.9★ from 288 Google reviews

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Report card

Percentile vs other gutter cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mobley Brothers Roofing and Renovation of Knoxville is better than 93% of gutter cleaning.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mobley Brothers Roofing and Renovation of Knoxville is better than 95% of gutter cleaning.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mobley Brothers Roofing and Renovation of Knoxville is better than 76% of gutter cleaning.B
76
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mobley Brothers Roofing and Renovation of Knoxville is better than 100% of gutter cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mobley Brothers Roofing and Renovation of Knoxville is better than 100% of gutter cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mobley Brothers Roofing and Renovation of Knoxville is better than 100% of gutter cleaning.A
100

Reviews for your job

Customers hired Mobley Brothers Roofing and Renovation of Knoxville for 8 kinds of job.

Mobley Brothers Roofing and Renovation of Knoxville for gutter repairs

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Gutter repairs”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 8
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Gutter repairs”

Joy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Mobley Brothers is always quick to respond. I’ve had lots of storm damage over the years and they always do a good job in correcting any problems that I’ve had. Strongly recommend!!

Gutter repairsRoof repair for storm & wind damageRoof inspection
MelissaLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We have used Mobley Brothers Roofing & Renovation twice now. We first needed their services back in October of 2018 for a minor roof leak, which I explicitly recall them being prompt and efficient at helping us — and no more leaks since then! Recently, we called them again to help with another water situation. This…

Great priceGutter repairsRoof repair for storm & wind damageGutter installation
Toya5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mike Mobley and his team at Mobley Brothers Roofing are wonderful. Mike and Laura are very responsive to emails and text messages. The turn around time from email to service is unbeatable. I trust Mike and his Staff with all my home repairs. They have always given me honest evaluations of the issues and repairs…

Great priceGutter repairsRoof repair
BL7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

From start to finish, these guys were outstanding. I very much appreciated the time they took in the initial inspection of the roof, including detailed photographs to show me the issue, & the timelines / quality of the work when finished. Tony, the repairman, was very thorough, and was also able to repair a small…

Gutter repairsRoof inspectionRoof repair+ Responsiveness+ Punctuality+ Quality
Geno8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Mike Mobley was a rare pleasure to work with on my roof and soffit repair. He bent over backwards to make sure things were done RIGHT and to my complete satisfaction. I also see that this company has a long string of 5-Star reviews. I agree completely. He and his man, Juvenal stood far above today's typical…

Attic ventingGutter repairsRoof inspection+ Responsiveness+ Punctuality+ Quality
J8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I am VERY pleased with the roof installation and gutter repair done by Mobley Brothers. The house that needed the work had been neglected for many years and the roof and gutter were in terrible condition. I called Mobley Brothers because of the good things I had heard about them and I am so very glad that I did.…

Gutter repairsRoof installation+ Responsiveness+ Quality+ Professionalism

Price

$1.1k-31% vs typical gutter cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 57%Reasonable 43%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Roof repair48$371–$2.7k
Roof repair for storm & wind damage23$371–$3.2k
Roof inspection20—
Roof installation19$9.9k–$20k
Roof damage repair9$354–$1.7k
Gutter installation7$8.8k–$14k
Gutter repairs6—
Attic venting installation3—

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