Analyzing 5,778,3125.8M ReviewsFor 15,92415.9K Experts

Experts Reviews · Company report
Mobley Brothers Roofing and Renovation of Knoxville logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty76−2.4Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Mobley Brothers Roofing and Renovation of Knoxville

Knoxville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 41 gutter cleaning · 4.9★ from 288 Google reviews

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Report card

Percentile vs other gutter cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mobley Brothers Roofing and Renovation of Knoxville is better than 93% of gutter cleaning.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mobley Brothers Roofing and Renovation of Knoxville is better than 95% of gutter cleaning.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mobley Brothers Roofing and Renovation of Knoxville is better than 76% of gutter cleaning.B
76
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mobley Brothers Roofing and Renovation of Knoxville is better than 100% of gutter cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mobley Brothers Roofing and Renovation of Knoxville is better than 100% of gutter cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mobley Brothers Roofing and Renovation of Knoxville is better than 100% of gutter cleaning.A
100

Reviews for your job

Customers hired Mobley Brothers Roofing and Renovation of Knoxville for 8 kinds of job.

Mobley Brothers Roofing and Renovation of Knoxville for roof damage repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–2,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$354–$1.7k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Roof damage repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Roof damage repair”

JohnLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I got several quotes for a siding repair and new gutters, and they were a competitive offer, so I chose them. Not only did they do a good job, Laura kept me posted on the schedule and the team did a great job on the work itself. Would highly recommend.

Paid $10,000–15,000Gutter installationRoof damage repair
AaronLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I've had two great experiences now with Mobley Brothers for roof repairs. Both times, the repairs were completed the same day I called and for a very reasonable price. Highly recommend!

Paid $1–5,000Reasonable priceRoof damage repair
matteoLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Reached out to 4 companies, these guys were by far the best. Super fast response, easy to work with, fair price, and got the job done quick!

Paid $1–2,000Great priceRoof inspectionRoof repairRoof damage repair
Tyler1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I had some Fascia damage following a wind storm and within 2 hours of me calling they had a representative at my property putting together a quote for me. Fantastic customer service & very affordable. Would highly recommend.

Roof damage repair
Elizabeth10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Very knowledgeable, professional and helpful

Paid $1–2,000Reasonable priceRoof damage repair
Ron17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We had extensive soffit and fascia damage that had to be addressed before the gutter installation. Don did a wonderful job and it now looks fantastic. I can't say enough about Don's work. The gutter crew worked like troopers until well after dark to get everything finished. It is great looking and we love the color.…

Gutter installationRoof damage repair
Tony2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had 4 roofs done by Mobley Brothers and could not be happier. His crew and him go above and beyond what ever they are doing and that in itself is hard to find. I would highly recommend the company because of price and quality of work.

Gutter installationRoof damage repairRoof installation+ Responsiveness+ Punctuality+ Quality
david10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had an issue with my ceiling leaking during a hard rain and they sent someone out same day to get it looked at and taken care of. Laura (assistant to the owner) was every professional and kind during our phone conversation and was willing to help in any way possible. The gentleman that came out to do the repair…

Roof damage repairRoof inspectionRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
Damon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Like others I have had several other contractors trying to fix my roofing issues but my results were getting worse.I finally came across Mobley bros and I’m very glad I did. My four year frustration is finally resolved and my roof counter flashing looks great. Mike and Laura were great to talk to and helped every…

Roof damage repair+ Responsiveness+ Punctuality+ Quality

Price

$1.1k-31% vs typical gutter cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 57%Reasonable 43%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Roof repair48$371–$2.7k
Roof repair for storm & wind damage23$371–$3.2k
Roof inspection20—
Roof installation19$9.9k–$20k
Roof damage repair9$354–$1.7k
Gutter installation7$8.8k–$14k
Gutter repairs6—
Attic venting installation3—

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