Sam Live Scan1 reviewTotal number of Google reviews Sam has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcellent service. Highly recommended
- Price assessment: Great price
Modern Tech LLC - Security cameras
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%96+25Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#6 of 44 security system installersPosition by Experts Score among all companies we track in this category. · better than 88%
5.0 ★★★★★ 27 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
48%reviews answered by the owner
Oct 2026latest review
Modern Tech LLC - Security cameras at a glance
Modern Tech LLC holds a 5/5 Google rating from 27 reviews, with the owner responding to 48% of feedback. Customers consistently praise the company for professional installation of security cameras, clear communication, and fair pricing for both residential and commercial properties. Reviewers highlight the team's punctuality, thorough explanations of system options, and attention to detail during setup. No recurring criticisms appear in the provided excerpts, as all listed reviews are five-star ratings.
- Google rating: 5.0 out of 5 from 27 reviews (100% five-star).
- Reviews on this page: 27 Google reviews (27 with written comments, 1 with photos).
- Owner responses: the business replied to 48% of reviews.
- Most recent review: October 27, 2026.
- Service: Security System Installer serving Tustin, California.
Data from Google, last updated October 28, 2026.
Score profile vs other security system installers
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Modern Tech LLC - Security cameras: 98/100 on this factor. Category median: 92.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Modern Tech LLC - Security cameras: 96/100 on this factor. Category median: 92.A
96
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Modern Tech LLC - Security cameras: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Modern Tech LLC - Security cameras: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 45.–
–
Bar = this company · dark tick = category median.
Star ratings
27 Google reviews we collected
- 5 stars27100%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 27 written reviews
- Praise8699%
- Complaints11%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price778%
- Reasonable222%
- Overpriced00%
- Not sure00%
Topic share
How often each topic comes up in the written reviews
- Would recommend2225%
- Quality & results1821%
- Staff & attitude1416%
- Honesty & trust1315%
- Communication1011%
- Speed & response56%
- Price & value56%
What customers talk about
We read 27 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I highly recommend Ryan and Modern Tech LLC, especially to seniors or anyone looking for a company they can truly trust.”
“I had a great experience working with Modern Tech LLC and Ryan Montanez.”
“He was kind, patient, professional, and took the time to explain everything in a way I could understand.”
“As an elderly woman living alone, finding a company I could trust was very important to me.”
“Great customer service, reliable, and very easy to work with.”
“After meeting Ryan from Modern Tech LLC, I immediately felt comfortable and reassured.”
“The pricing was very reasonable and the quality of work I received for the price was impressive, which is why I chose to have him setup my second property.”
People customers mention
- Ryan 11 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Barbara1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
As an elderly woman living alone, finding a company I could trust was very important to me. I wanted someone who would give me honest recommendations, not try to sell me things I didn’t need or take advantage of my situation. After meeting Ryan from Modern Tech LLC, I immediately felt comfortable and reassured. He…
Neil3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Ryan has been super responsive to my security needs. I have no hesitation recommending him. He is a great help!
Great price
Edward7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I had a great experience with Mordern. They are extremely professional and knowledgeable when it comes to security cameras and surveillance systems. The quality of their work was excellent, and they took the time to make sure everything was installed properly and working perfectly. Great customer service, reliable,…
Great price
Diane3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I recently had security cameras installed at my home by Modern Tech LLC, and I couldn’t be happier with the experience. As an older woman living alone, feeling safe in my home is very important to me, and Ryan took the time to explain everything clearly and make sure I was comfortable with the system. I never felt…
Kevin14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I had a great experience working with Modern Tech LLC and Ryan Montanez. Ryan was extremely professional, knowledgeable, and easy to work with from start to finish. He took the time to understand what I was looking for, explained everything clearly, and made sure the camera system was installed and set up properly.…
Great price
Steve1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Ryan at Modern Tech LLC was fantastic to work with, professional, knowledgeable, and thorough. He made sure our security camera system was installed properly, explained everything clearly, and made the entire process easy. He even identified a couple of areas that needed additional security that I hadn’t thought…
Great price
Photos
Customer reviews
5.0 ★★★★★ 27 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
Barbara O’Hara1 reviewTotal number of Google reviews Barbara has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAs an elderly woman living alone, finding a company I could trust was very important to me. I wanted someone who would give me honest recommendations, not try to sell me things I didn’t need or take advantage of my situation. After meeting Ryan from Modern Tech LLC, I immediately felt comfortable and reassured. He was kind, patient, professional, and took the time to explain everything in a way I could understand. He genuinely cared about my safety and making sure I felt secure in my home. It’s not always easy to find honest, trustworthy people these days, but Ryan is certainly one of them. He treated me with kindness and respect, and I’m so grateful for the care he provided. I highly recommend Ryan and Modern Tech LLC, especially to seniors or anyone looking for a company they can truly trust. Thank you, Ryan, for giving me peace of mind!
Austin Zurbuchen3 reviewsTotal number of Google reviews Austin has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat service! Ryan is a great guy, very honest!
- Price assessment: Reasonable price
Neil Mansdorf3 reviewsTotal number of Google reviews Neil has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleRyan has been super responsive to my security needs. I have no hesitation recommending him. He is a great help!
- Price assessment: Great price
Edward Samawi7 reviewsTotal number of Google reviews Edward has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI had a great experience with Mordern. They are extremely professional and knowledgeable when it comes to security cameras and surveillance systems. The quality of their work was excellent, and they took the time to make sure everything was installed properly and working perfectly. Great customer service, reliable, and very easy to work with. I highly recommend Mordern to anyone looking for a professional security camera company.
- Price assessment: Great price
Diane Fancher3 reviewsTotal number of Google reviews Diane has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI recently had security cameras installed at my home by Modern Tech LLC, and I couldn’t be happier with the experience. As an older woman living alone, feeling safe in my home is very important to me, and Ryan took the time to explain everything clearly and make sure I was comfortable with the system. I never felt pressured or taken advantage of. He was honest about what I needed, answered all of my questions, and made sure I knew how to use the cameras before he left. I now feel much safer and more secure in my home, especially at night. I would highly recommend Modern Tech LLC to anyone looking for an honest, professional, and trustworthy security company.
Kevin Szilagyi14 reviewsTotal number of Google reviews Kevin has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI had a great experience working with Modern Tech LLC and Ryan Montanez. Ryan was extremely professional, knowledgeable, and easy to work with from start to finish. He took the time to understand what I was looking for, explained everything clearly, and made sure the camera system was installed and set up properly. The quality of the equipment and service was excellent, and I really appreciated Ryan’s attention to detail and professionalism throughout the entire process. It’s clear that he takes pride in his company and genuinely cares about providing great service to his customers. I would highly recommend Modern Tech LLC to anyone looking for reliable camera and security solutions. Great company, great service, and a pleasure to work with Ryan!
- Price assessment: Great price
Steve Gibson1 reviewTotal number of Google reviews Steve has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleRyan at Modern Tech LLC was fantastic to work with, professional, knowledgeable, and thorough. He made sure our security camera system was installed properly, explained everything clearly, and made the entire process easy. He even identified a couple of areas that needed additional security that I hadn’t thought about. Excellent quality, great service, and attention to detail. I highly recommend Ryan and Modern Tech LLC!
- Price assessment: Great price
Sarah Garrett13 reviewsTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleRyan (Modern Tech LLC) has setup two of my properties with a camera system and everything is working great! He did clean work with attention to detail and I’m very happy with the camera views and app! The pricing was very reasonable and the quality of work I received for the price was impressive, which is why I chose to have him setup my second property. I would highly recommend Ryan for CCTV installations!
- Price assessment: Great price
Yousseif1 reviewTotal number of Google reviews Yousseif has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat company did a great job at our business. Highly recommend.
- Price assessment: Great price
Business details
- Phone: (714) 406-4226
- Service area: Tustin, CA