Auto repair shop · Port Arthur, TX · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%66+36Reliability 24%59+14.3Value 14%86+12.2Replies to reviews 7%96+6.8Experts Score= 69Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.69SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#60 of 78 tire shopsiPosition by Experts Score among all companies we track in this category. · better than 23%
4.6★★★★★335 Google reviews · 15 photos
83%five-star reviews
4.66★last 12 monthsiAverage stars on reviews from the last 12 months only.
4.8%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Modica Bros. Tire & Wheel Center 4.6 out of 5 based on 335 reviews, frequently praising friendly staff, competitive pricing, and quick turnaround for services like tire repairs, oil changes, and brake work. Customers often highlight effective communication and a comfortable waiting area. However, low-star feedback cites issues with perceived upselling, unresolved mechanical problems after significant repairs, and long wait times due to limited staff availability.
Google rating: 4.6 out of 5 from 335 reviews (83% five-star).
Reviews on this page: 335 Google reviews (226 with written comments, 3 with photos).
Owner responses: the business replied to 80% of reviews.
Most recent review: October 18, 2026.
Service: Tire Shop serving Port Arthur, Texas.
Data from Google, last updated October 26, 2026.
Score profile vs other tire shops
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
This companyTire Shops median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Modica Bros. Tire & Wheel Center: 66/100 on this factor. Category median: 83.B
66
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Modica Bros. Tire & Wheel Center: 59/100 on this factor. Category median: 81.C
59
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Modica Bros. Tire & Wheel Center: 86/100 on this factor. Category median: 100.A
86
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Modica Bros. Tire & Wheel Center: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Modica Bros. Tire & Wheel Center: 96/100 on this factor. Category median: 34.A
96
Bar = this company · dark tick = category median.
Star ratings
335 Google reviews we collected
4.6of 5
5 stars27883%
4 stars206%
3 stars93%
2 stars72%
1 star216%
Praise vs complaints
Phrases our text analysis found in 226 written reviews
94%praise
Praise26994%
Complaints166%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
98%fair
Great price1022%
Reasonable3373%
Overpriced12%
Not sure12%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude8831%
Speed & response5921%
Quality & results4917%
Price & value4114%
Would recommend217%
Honesty & trust155%
Communication124%
What customers talk about
We read 226 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very good friendly service at a very reasonable price.”
“…t worked, the woman at the front and the manager were both extremely unprofessional and actually accused us of even breaking the bulb.…”
“They were quick and they were this way with everyone.”
“The salesman never called me back with prices for the new tires I requested.”
“We always get top notch service from the staff at Modica Bros in Bridge City.”
“Horrible customer service, called ahead several days in advance and set up an appointment for an alignment.”
“Always great customer service and competitive pricing.”
“Always trying to push overpriced shop work on you, that is not necessary!”
“I highly recommend this place , I’ll be coming in for a set for my truck when I get back !”
“The girls upfront are fantastic at their job as well as the techs.”
“Also like to add Brittany was in constant communication regarding my truck and all other future maintenance it may need.”
People customers mention
City19 reviews
Brothers12 reviews
Brittany6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Modica Bros. Tire & Wheel Center for 8 kinds of job. Pick one to see what they paid and said.
shane9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
We always get top notch service from the staff at Modica Bros in Bridge City. That’s why we only use them for all our tire and oil change needs!
TiresTire rotationsOil change
DavidLocal Guide · 43 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Has nice room to wait in while they work on your vehicle. Now even better service since Brittany came back.
Reasonable priceAuto engine tuning
John11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
The service was great. I easily scheduled my appointment to get 4 new tires. I also had them replace the brake fluid. I was out in less than 2 hours.
Reasonable priceTiresService not listed
Janet10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I had such a nice surprise when I visited the Modica Brothers in Bridge City. It was a pleasant morning and everyone was so very friendly and polite. I drove past another Modica Brothers just so I could go to the one in Bridge City and these people were amazing. They were quick and they were this way with everyone.…
Angela7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
I had a great experience from the time I called to make an appointment! Doug helped me and he went above and beyond . He was so nice and helpful!
Great priceOil changeService not listed
Nelson6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★
Never again! Brought my truck in to have the brakes checked. 45mins I could watch the mechanic walk around the shop chatting with the other mechanics go look at the truck for a minute turn around go talk and laugh with mechanics again. Finally come back give me a full list of everything else wrong with the truck…
Always great customer service and competitive pricing.
Price assessment: Reasonable price
Services: Tires, Tire rotations, Oil change
Response from the owner · a year ago
Hi David,
Thanks a bunch for the awesome five-star review! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!
Best,
Modica Bros Team
Chad DeJohn1 reviewiTotal number of Google reviews Chad has written across all businesses on Google Maps, not just this one.
Very good friendly service at a very reasonable price.
Price assessment: Reasonable price
Services: Tires
Response from the owner · 2 weeks ago
Hey Chad, thanks a bunch for the awesome review! We're thrilled to hear you enjoyed our friendly service and found our prices reasonable. It’s customers like you that make us love what we do. We look forward to seeing you again soon! Safe travels!
shane woodruff9 reviewsiTotal number of Google reviews shane has written across all businesses on Google Maps, not just this one.
We always get top notch service from the staff at Modica Bros in Bridge City. That’s why we only use them for all our tire and oil change needs!
Services: Tires, Tire rotations, Oil change
Response from the owner · 2 weeks ago
Hi Shane, thanks a ton for your awesome review! We're thrilled to hear that you trust us with all your tire and oil change needs. It's always a pleasure to serve you, and we look forward to many more visits!
David PoseyLocal Guide · 43 reviewsiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Has nice room to wait in while they work on your vehicle. Now even better service since Brittany came back.
Price assessment: Reasonable price
Services: Auto engine tuning
Response from the owner · 3 weeks ago
Hi David, thanks for sharing your positive experience with us! We're glad you enjoyed the waiting area and appreciate your shout-out to Brittany. We're thrilled to have her back and look forward to continuing to provide you with great service. Safe travels!
James GLocal Guide · 4 reviewsiTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
Hi James, thanks a bunch for the fantastic review! We're thrilled to hear you had a great experience with us. If you ever need anything else, we're here and ready to help. Safe travels!
John Blanke11 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
The service was great. I easily scheduled my appointment to get 4 new tires. I also had them replace the brake fluid. I was out in less than 2 hours.
Price assessment: Reasonable price
Services: Tires, Service not listed
Response from the owner · 2 months ago
Hey John, thanks for the awesome review! We're thrilled to hear that everything went smoothly and quickly for you. We're always here to keep you rolling smoothly. See you next time! 🚗✨
James Webb5 reviewsiTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
Thanks, James! We're thrilled to hear that you had an excellent experience with us. If there's anything else we can do for you in the future, just let us know! Safe travels!
Janet Dobbs10 reviewsiTotal number of Google reviews Janet has written across all businesses on Google Maps, not just this one.
I had such a nice surprise when I visited the Modica Brothers in Bridge City. It was a pleasant morning and everyone was so very friendly and polite. I drove past another Modica Brothers just so I could go to the one in Bridge City and these people were amazing. They were quick and they were this way with everyone. I will continue to drive to Bridge City to do business with this Modica Brothers.
Response from the owner · 3 months ago
Hi Janet,
We're absolutely thrilled to hear about your wonderful experience at our Bridge City location! It's our goal to provide friendly and efficient service every time, and we're glad to know we've succeeded. Your continued support means the world to us, and we can't wait to see you again soon!
Best,
The Modica Bros Team
Orange County Driving School (OCDS)12 reviewsiTotal number of Google reviews Orange has written across all businesses on Google Maps, not just this one.
Thank you, Rick! We appreciate your kind words and are glad to hear you are satisfied with our service and prices. Reach out if you need anything else in the future. Drive safe!
Angela Rozell7 reviewsiTotal number of Google reviews Angela has written across all businesses on Google Maps, not just this one.
I had a great experience from the time I called to make an appointment! Doug helped me and he went above and beyond . He was so nice and helpful!
Price assessment: Great price
Services: Oil change, Service not listed
Response from the owner · 4 months ago
Hey Angela, thanks so much for the awesome review! We're thrilled to hear Doug made your experience a great one. We'll make sure he knows how much you appreciated his help. Looking forward to seeing you again!
