iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%86+50.5Reliability 26%87+22.7Value 15%87+13.2Craft & service penalty97−0.3Experts Score= 86Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#50 of 130 wedding caterersiPosition by Experts Score among all companies we track in this category. · better than 62%
4.9★★★★★29 Google reviews · 11 photos
97%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Moment In Thyme 4.9 out of 5 based on 29 reviews, noting that the owner has not replied to any feedback. Customers frequently praise the punctuality, professional communication, and fair pricing of services for weddings, brunches, and corporate events. Recurring themes highlight the quality, presentation, and ample portions of the food, along with the team's adaptability to dietary needs and last-minute changes. No common criticisms appear in the provided excerpts, as all listed reviews are five stars.
Google rating: 4.9 out of 5 from 29 reviews (97% five-star).
Reviews on this page: 29 Google reviews (25 with written comments, 1 with photos).
Owner responses: the business replied to 0% of reviews.
Most recent review: November 12, 2025.
Service: Wedding Caterer serving Waterloo, Iowa.
Data from Google, last updated November 2, 2026.
Score profile vs other wedding caterers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: satisfaction.
Moment In ThymeWedding Caterers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Moment In Thyme: 86/100 on this factor. Category median: 83.A
86
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Moment In Thyme: 87/100 on this factor. Category median: 86.A
87
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Moment In Thyme: 97/100 on this factor. Category median: 99.A
97
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Moment In Thyme: 87/100 on this factor. Category median: 95.A
87
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Moment In Thyme: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 40.–
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Bar = this company · dark tick = category median.
Star ratings
29 Google reviews we collected
4.9of 5
5 stars2897%
4 stars00%
3 stars00%
2 stars00%
1 star13%
Praise vs complaints
Phrases our text analysis found in 25 written reviews
100%praise
Praise44100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1330%
Would recommend920%
Communication818%
Speed & response614%
Quality & results49%
Price & value25%
Honesty & trust25%
What customers talk about
We read 25 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She is super sweet and wants to make sure you are happy with the meal that was served.”
“…itment to high-quality and pouring into her craft with integrity - I would recommend giving Jess a call for any catering needs you might have.…”
“Jes was very easy to communicate with and open to any and all ideas.”
“A couple weeks before the wedding, we had another quick phone call to go over the final details and to make sure we were on the same page.”
“She was able to work within our budget and still provide a really great experience!”
“Her pricing is fair, transparent, & more than competitive on comparison with other options.”
“The initial phone consultation went very smoothly, as she answered any and all questions we had, as well as being transparent about the services they provide.”
People customers mention
Jessica4 reviews
Jes4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Jennifer8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
Jess is your gal for catering your wedding! She is super sweet and wants to make sure you are happy with the meal that was served. The food was wonderfully delicious and there was plenty for the crowd. You can tell she takes pride in her business as the attention to every detail is on point. She even kept me…
LeanneLocal Guide · 41 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Jessica did 2 events for us in one weekend. She not only catered the events but recommended 2 venues that were perfect for us. She did a rehearsal dinner and a brunch. Both were amazing. The food, presentation and detail was also amazing. Do not hesitate to hire her. You will not be disappointed.
Ashley4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
5 stars isn’t enough for Moment in Thyme! They catered our wedding and everything was perfect! Jes was very easy to communicate with and open to any and all ideas. The initial phone consultation went very smoothly, as she answered any and all questions we had, as well as being transparent about the services they…
Mark1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I would give Jessica and her team 100,000 stars if I could. Moment in Thyme catered my son's wedding and they were absolutely awesome. Professional in every way, on time, service minded, and easy to work with. The presentation of the food was outstanding, very tasty, and Jessica took care of everything down to…
Brea2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Chef Jessica did our wedding reception and it couldn't have gone over better. She is highly adaptable and great at communicating so that you have no worries on your big day. The food was incredibly delicious and everything was timed perfectly. I couldn't have asked for a better caterer!
C1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Highly recommend the Moment in Thyme team. Delicious food! Jes helped me make food selections for my party and made helpful suggestions that improved the menu & fit my budget. Moment in Thyme arrived early for set up, kept the food stocked throughout the party and managed all clean up. The party was stress-free…
Jess is your gal for catering your wedding! She is super sweet and wants to make sure you are happy with the meal that was served. The food was wonderfully delicious and there was plenty for the crowd. You can tell she takes pride in her business as the attention to every detail is on point. She even kept me (bride) calm during some very hectic moments of the day with her added assistance.
Leanne EmbretsonLocal Guide · 41 reviewsiTotal number of Google reviews Leanne has written across all businesses on Google Maps, not just this one.
Jessica did 2 events for us in one weekend. She not only catered the events but recommended 2 venues that were perfect for us. She did a rehearsal dinner and a brunch. Both were amazing. The food, presentation and detail was also amazing. Do not hesitate to hire her. You will not be disappointed.
Ashley Rockow4 reviewsiTotal number of Google reviews Ashley has written across all businesses on Google Maps, not just this one.
5 stars isn’t enough for Moment in Thyme! They catered our wedding and everything was perfect! Jes was very easy to communicate with and open to any and all ideas. The initial phone consultation went very smoothly, as she answered any and all questions we had, as well as being transparent about the services they provide. We then set up a tasting with her, and she was very accommodating to our schedule. A couple weeks before the wedding, we had another quick phone call to go over the final details and to make sure we were on the same page. They showed up promptly on wedding day and provided the services and food they said they would!
The food was amazing!! We had so many compliments on the catering, especially the cinnamon roll cheesecake bites (highly recommend these!)
We highly recommend Moment in Thyme!
Mark Holton1 reviewiTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
I would give Jessica and her team 100,000 stars if I could. Moment in Thyme catered my son's wedding and they were absolutely awesome. Professional in every way, on time, service minded, and easy to work with. The presentation of the food was outstanding, very tasty, and Jessica took care of everything down to packaging up leftovers and serving the desserts. I would use them again and highly recommend.
Brea2 reviewsiTotal number of Google reviews Brea has written across all businesses on Google Maps, not just this one.
Chef Jessica did our wedding reception and it couldn't have gone over better. She is highly adaptable and great at communicating so that you have no worries on your big day. The food was incredibly delicious and everything was timed perfectly. I couldn't have asked for a better caterer!
C Show1 reviewiTotal number of Google reviews C has written across all businesses on Google Maps, not just this one.
Highly recommend the Moment in Thyme team. Delicious food! Jes helped me make food selections for my party and made helpful suggestions that improved the menu & fit my budget. Moment in Thyme arrived early for set up, kept the food stocked throughout the party and managed all clean up. The party was stress-free because I knew Moment in Thyme had all of the food handled!
J StiersLocal Guide · 123 reviewsiTotal number of Google reviews J has written across all businesses on Google Maps, not just this one.
We had a wedding reception in the afternoon and were looking for a caterer that would do various appetizers. Jessica with Moment In Thyme was fantastic. The food was delicious and the presentation was fabulous! She created a fantastic butter bar with 5 kinds of butter. Highly recommend.
Allison Mussig4 reviewsiTotal number of Google reviews Allison has written across all businesses on Google Maps, not just this one.
From start to finish I was impressed with A Moment in Thyme. My verbal and written communication with owner, Jes, was always professional and filled with her practical experienced. I received an updated invoice when I made changes to my order which I appreciated. At our event the food was ready to serve at the time I had requested and it was excellent, served appropriately hot/cold. She and her staff kept our buffet and tables bussed thru our event. She even had take out containers for us at the end of the evening. I plan to use A Moment in Thyme again, this is a wonderful, hardworking, local, woman-owned, small business.
Melissa Ament4 reviewsiTotal number of Google reviews Melissa has written across all businesses on Google Maps, not just this one.
Highly recommend Moment in Thyme for weddings! We had our tasting with Chef Jes and had a difficult time deciding on our menu because all the options we tasted were so good. Chef Jes made recommendations that assisted with our meal preparation and ensured all guests food needs and preferences were met. At our wedding (125 people), the guests loved the food! We also had Moment in Thyme handle our cake cutting and distribution even though the cake was made by someone else and it went so smoothly. If you want a caterer that is communicative, a great chef, and food your guests will love – use Moment in Thyme!!!
Joan Huhn8 reviewsiTotal number of Google reviews Joan has written across all businesses on Google Maps, not just this one.
We had Mothers’ Day brunch. It was excellent. Sausage quiche 👍🏻 Cinnamon rolls 👍🏻👍🏻 Fruit salad 👍🏻 Blueberry muffins 👍🏻 Lemon cake 👍🏻. I am a picky perfectionist about cinnamon rolls; these were wonderful. 🌟🌟🌟🌟🌟
