Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%89+21.6Value 14%92+13Replies to reviews 7%14+1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREMontgomery Veterinary Associates - Carter Hill Road
Montgomery, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 74 veterinarians · 4.9★ from 400 Google reviews
Report card
Percentile vs other veterinarians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Montgomery Veterinary Associates - Carter Hill Road is better than 90% of veterinarians.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Montgomery Veterinary Associates - Carter Hill Road is better than 89% of veterinarians.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Montgomery Veterinary Associates - Carter Hill Road is better than 100% of veterinarians.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Montgomery Veterinary Associates - Carter Hill Road is better than 92% of veterinarians.A
92
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Montgomery Veterinary Associates - Carter Hill Road is better than 100% of veterinarians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Montgomery Veterinary Associates - Carter Hill Road is better than 14% of veterinarians.F
14
Reviews for your job
Customers hired Montgomery Veterinary Associates - Carter Hill Road for 2 kinds of job.
Montgomery Veterinary Associates - Carter Hill Road for exotic animals
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.50
Usually paidThe price range customers picked most often for this job.—
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 2 Google reviews tagged “Exotic animals”
WillieLocal Guide · 221 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
This is a great place with great staff and caring service.finley was well groom my love his hair cut. Timing was great.
Great priceExotic animals
Cory9 months ago★★★★
Rating only, no written review.
Reasonable priceLarge animalsExotic animals
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 27%Reasonable 68%Overpriced 2%Not sure 3%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Large animals | 20 | — |
| Exotic animals | 2 | — |
