Pest control service · El Monte, CA · reviewed since 2021
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%95+6.7Craft & service penalty85−1.5Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#65 of 83 cockroach controliPosition by Experts Score among all companies we track in this category. · better than 22%
4.9★★★★★129 Google reviews · 24 photos
94%five-star reviews
4.94★last 12 monthsiAverage stars on reviews from the last 12 months only.
2%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
74%reviews answered by the owner
$100typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Mosquito Squad Plus of Pasadena 4.9 out of 5 based on 129 reviews. Customers frequently cite punctual arrivals, clear communication regarding appointment times, and thorough, professional spraying techniques as key benefits. Many note a significant reduction in mosquito activity, allowing them to enjoy outdoor spaces, while some mention the service handles other pests like ants. A recurring criticism involves persistent bites after treatment, though most remain satisfied with the overall effectiveness and flexible scheduling options.
Google rating: 4.9 out of 5 from 129 reviews (94% five-star).
Reviews on this page: 129 Google reviews (85 with written comments, 3 with photos).
Owner responses: the business replied to 74% of reviews.
Most recent review: October 27, 2026.
Service: Cockroach Control serving El Monte, California.
Data from Google, last updated November 2, 2026.
Score profile vs other cockroach control
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
This companyCockroach Control median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mosquito Squad Plus of Pasadena: 87/100 on this factor. Category median: 94.A
87
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mosquito Squad Plus of Pasadena: 88/100 on this factor. Category median: 93.A
88
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mosquito Squad Plus of Pasadena: 85/100 on this factor. Category median: 97.A
85
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mosquito Squad Plus of Pasadena: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mosquito Squad Plus of Pasadena: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mosquito Squad Plus of Pasadena: 95/100 on this factor. Category median: 100.A
95
Bar = this company · dark tick = category median.
Star ratings
129 Google reviews we collected
4.9of 5
5 stars12194%
4 stars65%
3 stars00%
2 stars00%
1 star22%
Praise vs complaints
Phrases our text analysis found in 85 written reviews
97%praise
Praise11497%
Complaints33%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price622%
Reasonable2074%
Overpriced00%
Not sure14%
$100-14% vs typical cockroach control
Middle half of what 18 customers paid ($88–$119) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude4639%
Speed & response2521%
Quality & results2219%
Would recommend1614%
Communication65%
Price & value11%
Honesty & trust11%
What customers talk about
We read 85 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“No more mosquitoes now -The office and the workers are kind and listen to what their customers say to them.”
“…we will do a drop by before your next appointment which they did the next day and sprayed everything again.…”
“I have a lot of shrubs, greenery and a pool which attracts the mosquitoes and the Mosquito Squad has done a great job.”
“I had a terrible problem with mosquitoes last summer and so this year I decided to try a different service provider.”
“Convenient and friendly, I totally recommend them and am thankful to be able to spend time in my back garden without being eaten alive”
“Great company so far from Matt setting up appointment to the technician explaining everything and answering all my questions.”
“I am completely satisfied with Matt's professional service, great value!”
“Very dependable and the treatment works!”
People customers mention
George7 reviews
Chris5 reviews
Matt4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Mosquito Squad Plus of Pasadena for 7 kinds of job. Pick one to see what they paid and said.
LLinda1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
I was skeptical at the thought that the pesky mosquitoes could be eliminated (well mostly) I have only had 2 treatments and it’s much improved. I have a lot of shrubs, greenery and a pool which attracts the mosquitoes and the Mosquito Squad has done a great job. I can enjoy my yard again !!
DDominic5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
1st application … seeing results. … great technician Gino! Recommended to my neighbor next door.
Paid $80–100Reasonable price
JJoyce3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Great company so far from Matt setting up appointment to the technician explaining everything and answering all my questions. Only one spray so far but happy with the results.
RRebeca4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Mosquito squad has been a summer saver for me. I am now able to go out in my backyard without being eaten up. Carlos, the technician that comes out is wonderful. He understands the need to put away one of my pets if I happen not to be home. The Service is worth its money in gold. I have recommended it to my nephew…
CCheryl1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Without Mosquito Squad these past few summers and autumn months, we couldn't have enjoyed our outdoor evenings nor our backyard gardening. We appreciate the professionalism of the technicians and their courtesy. Excellent product and top-notch service.
TTerry11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
Noticeable reduction in mosquitoes. Not 100 percent, but 80. And that’s enough for us to enjoy our backyard again!
I was skeptical at the thought that the pesky mosquitoes could be eliminated (well mostly) I have only had 2 treatments and it’s much improved. I have a lot of shrubs, greenery and a pool which attracts the mosquitoes and the Mosquito Squad has done a great job. I can enjoy my yard again !!
Price assessment: Reasonable price
Price: $100–120
Services: Mosquito extermination
Pest type: Mosquitoes
Response from the owner · 2 weeks ago
Thanks for sharing that photo, Linda! A grotto, a spa, and all those palms make a backyard you should get to enjoy, not hide from. Pools and lush greenery are mosquito magnets, and mosquito control can take a little time to work through the lifecycle, so seeing this much improvement after two treatments is a great sign. Now you can relax, entertain, and enjoy everything else outside!
Cheers,
Your Mosquito Squad Team
P
Pam Moule1 reviewiTotal number of Google reviews Pam has written across all businesses on Google Maps, not just this one.
Mosquito squad is a dream come true. They let me know when they will be here for their next appointment and they also give me a time when they will arrive the day that they will be here and they are. My entire property is carefully sprayed, which allows me to spend the evenings in my yard, which I have never been able to do in so long time. No mosquitos!!
I highly recommend mosquito squad i
IF YOU you want to enjoy the outside with no mosquitoes. Call them Today-you will never ever regret it.
I called them recently and said that there was a swarm of mosquitoes that came last night and they gracefully said we will do a drop by before your next appointment which they did the next day and sprayed everything again. No more mosquitoes now -The office and the workers are kind and listen to what their customers say to them. I have said this before you won’t regret having them come and work for you. Do it today👍🏼
Price assessment: Great price
Price: $80–100
Services: Hornet & wasp extermination
Pest type: Mosquitoes
Response from the owner · a year ago
Pam, thanks for trusting The Squad to keep you protected from pesky mosquitoes! We're so glad you gave us a call so we can help you take back your property. It's our pleasure to clearly communicate our process with you, and we hope you'll let us know if you need anything. Stay cool!
Cheers,
Your Mosquito Squad Team
D
Dominic Orlando5 reviewsiTotal number of Google reviews Dominic has written across all businesses on Google Maps, not just this one.
1st application … seeing results. … great technician Gino! Recommended to my neighbor next door.
Price assessment: Reasonable price
Price: $80–100
Pest type: Mosquitoes
Response from the owner · a month ago
Dominic, seeing results after the very first application is a great start! Thanks for recognizing Gino and for already sending a neighbor our way. We really appreciate the trust!
Cheers,
Your Mosquito Squad Team
J
John Cate10 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
The person who came to my house, Kevin, was great. He was very knowledgeable and thorough. I immediately noticed a drop off in mosquitoes. It probably wiped them out by 80%. A few are starting to come back, but it’s better than it was.
Price assessment: Reasonable price
Services: Mosquito extermination
Pest type: Mosquitoes
Response from the owner · a month ago
John, knocking the mosquito activity down by about 80% right away is a good start! Staying consistent with treatments helps us keep working through the mosquito lifecycle and stay ahead of them. Thanks for recognizing Kevin and for letting us know you’re already seeing a difference!
Cheers,
Your Mosquito Squad Team
J
Joyce Trippe3 reviewsiTotal number of Google reviews Joyce has written across all businesses on Google Maps, not just this one.
Great company so far from Matt setting up appointment to the technician explaining everything and answering all my questions. Only one spray so far but happy with the results.
We LOVE Kevin
Please send him back next time
Your company does a wonderful job
Thank you Matt Toby Adriana
Response from the owner · a month ago
Terence, Matt, Toby, and Adriana, we love the enthusiasm for Kevin! Thanks for recognizing the care he puts into your pest control service and for the wonderful compliment about our company. We really appreciate you having us out!
Cheers,
Your Mosquito Squad Team
I
Irma Ghvinjilia12 reviewsiTotal number of Google reviews Irma has written across all businesses on Google Maps, not just this one.
I had a great experience with Gino from Mosquito Squad today. He did an excellent job and was extremely thorough, detailed, and professional. He took his time to make sure everything was properly treated and paid close attention to every area. I really appreciated his care and attention to detail. Thank you, Gino, for the great service! Highly recommend!
Response from the owner · a month ago
Irma, we really appreciate you noticing the care Gino gave every part of the treatment. Pest control is in the details, and we’re glad you felt well taken care of. Thanks for the recommendation!
Cheers,
Your Mosquito Squad Team
S
Susie FelixLocal Guide · 231 reviewsiTotal number of Google reviews Susie has written across all businesses on Google Maps, not just this one.
I have been using Mosquito Squad for 2 seasons now. Prior to that, the mosquitos were so bad at our house I could not go outside without getting multiple bites. There were even mosquitoes in the kitchen!
I called Mosquioto Squad and they were excellent. The woman I spoke with was very informative, very helpful, professional and friendly.
They spray once a month & have a guarantee if I still have mosquitoes i could call them during the month and they'll come out for a second spray FOR FREE.
After the first spray the pesky bugs were really reduced! I actually did call them to come out and spray again 2 weeks later because the infestation had been so severe at this house. But for the rest if the season one spray a month worked.
We are now actually able to sit out on the porch this summer and enjoy the sunsets!!
I cannot recommend Mosquito Squad enough!
Their service made our summer so wonderful and makes this house liveable.
Edit: end of season i called to cancel service. They kindly guaranteed to hold my same rate for me when I start it up again next year.
That is very reassuring!
I am impressed, and will be their customer for as long as I live in LA now!
Thank you Mosquito Squad Plus of Pasadena!!
Price assessment: Reasonable price
Price: $100–120
Services: Mosquito extermination
Response from the owner · a year ago
Susie, we’re so glad you reached out when those mosquitoes were overwhelming your space. It’s amazing what a difference consistent treatments can make, especially once the infestation starts to calm down. The mosquito lifecycle can definitely take a couple of visits to interrupt, so it’s great that our guarantee gave you peace of mind during the process. We’re truly thankful to have helped you enjoy porch sunsets again this summer! Thanks for taking the time to share your great review!
Cheers,
Your Mosquito Squad Team
S
Stefano Mauro8 reviewsiTotal number of Google reviews Stefano has written across all businesses on Google Maps, not just this one.
Fantastic service. The owner is very personable and helped me manage both my ant and mosquito problem. I have had them for several years and at the Pasadena resident, I am very happy to continue to support our local small businesses.
Price assessment: Reasonable price
Services: Mosquito extermination, Ant extermination
Pest type: Ants, Mosquitoes
Response from the owner · a month ago
Stefano, tackling both ants and mosquitoes under one roof is exactly the kind of solution for any pesky foe you're facing that we want to offer. Several years in and still getting that same level of care says a lot, and we're grateful you keep choosing to put that trust in a local, small business. Thanks so much for the review!
Cheers,
Your Mosquito Squad Team
M
Mary Urquhart10 reviewsiTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Mosquito squad is wonderful. They keep us mosquito free and my daughter is very allergic to those bites. They also do the mosquito bait stations that help keep our large yard safe.
