Physical therapist · Ivins, UT · reviewed since 2013
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%80+50.8Reliability 28%65+18.4Replies to reviews 8%88+7.2Momentum penalty48−5.2Experts Score= 71Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#230 of 244 massage therapistsiPosition by Experts Score among all companies we track in this category. · better than 6%
4.9★★★★★119 Google reviews · 10 photos
96%five-star reviews
4.47★last 12 monthsiAverage stars on reviews from the last 12 months only.
7.9%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Mountain Land Physical Therapy - Snow Canyon at a glance
Google reviewers rate Mountain Land Physical Therapy 4.9 out of 5 stars based on 119 reviews, with the owner responding to 73 percent of them. Patients frequently cite friendly, knowledgeable staff, clean facilities, and effective post-surgical rehabilitation for conditions like knee replacements and TMJ disorders. Common themes include punctual appointments, personalized exercise plans, and clear communication regarding therapy goals. However, some low-star reviews highlight concerns about billing discrepancies and unexpected charges, while one report describes a tendon injury sustained during an initial session.
Google rating: 4.9 out of 5 from 119 reviews (96% five-star).
Reviews on this page: 119 Google reviews (91 with written comments, 1 with photos).
Owner responses: the business replied to 73% of reviews.
Most recent review: September 24, 2026.
Service: Massage Therapist serving Ivins, Utah.
Data from Google, last updated November 6, 2026.
Score profile vs other massage therapists
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and satisfaction; weakest: momentum.
This companyMassage Therapists median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mountain Land Physical Therapy - Snow Canyon: 80/100 on this factor. Category median: 94.A
80
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mountain Land Physical Therapy - Snow Canyon: 65/100 on this factor. Category median: 94.B
65
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mountain Land Physical Therapy - Snow Canyon: 48/100 on this factor. Category median: 100.C
48
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mountain Land Physical Therapy - Snow Canyon: 88/100 on this factor. Category median: 74.A
88
Bar = this company · dark tick = category median.
Star ratings
119 Google reviews we collected
4.9of 5
5 stars11496%
4 stars11%
3 stars00%
2 stars11%
1 star33%
Praise vs complaints
Phrases our text analysis found in 91 written reviews
94%praise
Praise9494%
Complaints66%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude5757%
Would recommend2020%
Quality & results1010%
Speed & response55%
Communication44%
Price & value22%
Honesty & trust22%
What customers talk about
We read 91 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Highly recommend these folks for their professionalism and empathetic qualities.”
“Would highly recommend this clinic group for Physical Therapy needs.”
“The physical therapist was fine but billing at this company is horrible, and I wouldn't recommend it.”
“I’ve received care here many times and they do a great job with insurance and instructing patients to recover from physical pain.”
“Friendly knowledgeable PT and modern equipment to help heal me fast.”
“They also explain what they are doing and why they are doing it.”
“I requested pricing information prior to my appointment.”
“Trevor is very knowledgeable and provides genuine care for his patients.”
People customers mention
Trevor8 reviews
Mountainland6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
FrosyneLocal Guide · 28 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Wonderful team of Physical Therapy professionals who work together to serve their clients! My progress in three weeks is already measurable. Highly recommend these folks for their professionalism and empathetic qualities.
SammiLocal Guide · 47 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Friendly knowledgeable staff. Mountain Land Therapy is where I feel comfortable working towards my physical goals. I did not find this atmosphere in any other facilities I visited.
sally2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I loved my experience with Trevor Johnson PT he was very thoughtful and caring PT during my episode with BPPV.
DLocal Guide · 28 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Every one of the Physical Therapists or PTA's have been very friendly, patient, caring and knowledgable in what we are trying to accomplish. Would highly recommend this clinic group for Physical Therapy needs.
James11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
I have worked with the people at Mountainland for several years and have received excellent care.
They are friendly, courteous and considerate in the way they perform their therapy and other professional services. I have always left their office feeling better with a consistent improvement in my physical strength and well being.
WendyLocal Guide · 24 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
I havent been able to go on my daily walks or hikes for the past two months because of pain, I've only had two physical therapy sessions and I feel so much better afterwards, I went for a short 15 minute walk and no pain, just a slight stiffness
I was so hopeful about Mountainland PT in Ivins, because it was so close to home. This is what happened. Before my first appointment, the surgery was healing well. When I went to this first PT appointment, I had just reached a point where I could walk with a cane, and was very relieved about that. However, in my first appointment, the therapist injured a tendon in my groin so badly I had to go back to using a walker. On the second appointment, I was in tears over the results of my first appointment, so a tech did gentle heat and tens unit work. On the third appointment, a PT tech obviously didn't know what he was doing, and I got injured again when he started hammering on the tendon with a hard rubber instrument, even when I told him how much the tendon in my groin hurt. So now, I can't walk or exercise, and have to just rest, use ice and heat, and get imaging done to see what happened. I can't put weight on my leg without the tendon hurting greatly.
The physical therapist in charge knew that I'd been hurt during the first appointment, but just kept me signed up for more. Now that I know he should never have decided that, I'm pretty sad about the whole thing. Recovery from joint replacement surgery is hard enough without being injured repeatedly at your physical therapy appointments. My experience leads me to believe that very poor clinical judgement, and/or a prioritization of profit over the patient seems to be the guiding model of this clinic.
Response from the owner · 4 weeks ago
We are sorry to hear that your experience did not meet your expectations. We value feedback and would appreciate the opportunity to better understand your concerns. Our clinic director would like the opportunity to speak with you directly about your experience. Please contact our office if you would like to discuss your concerns privately and work toward a resolution.
Frosyne MensendickLocal Guide · 28 reviewsiTotal number of Google reviews Frosyne has written across all businesses on Google Maps, not just this one.
Wonderful team of Physical Therapy professionals who work together to serve their clients! My progress in three weeks is already measurable. Highly recommend these folks for their professionalism and empathetic qualities.
Response from the owner · a month ago
Thank you so much for the 5-star review! We truly appreciate your kind words and support of our clinic.
Sammi TallLocal Guide · 47 reviewsiTotal number of Google reviews Sammi has written across all businesses on Google Maps, not just this one.
Friendly knowledgeable staff. Mountain Land Therapy is where I feel comfortable working towards my physical goals. I did not find this atmosphere in any other facilities I visited.
Response from the owner · a month ago
Thank you for the 5-star rating! It is always encouraging to receive positive feedback. We are grateful for your support!
sally wells2 reviewsiTotal number of Google reviews sally has written across all businesses on Google Maps, not just this one.
Every one of the Physical Therapists or PTA's have been very friendly, patient, caring and knowledgable in what we are trying to accomplish. Would highly recommend this clinic group for Physical Therapy needs.
Response from the owner · 5 months ago
Thank you so much for your kind words and 5-star review! We truly appreciate your support and are grateful you had a positive experience with our team.
Keith Murray3 reviewsiTotal number of Google reviews Keith has written across all businesses on Google Maps, not just this one.
I have worked with the people at Mountainland for several years and have received excellent care.
They are friendly, courteous and considerate in the way they perform their therapy and other professional services. I have always left their office feeling better with a consistent improvement in my physical strength and well being.
Response from the owner · Edited 7 months ago
Thank you for the wonderful 5-star review! We are grateful you took the time to share your experience. Our team is dedicated to providing compassionate, high-quality care every day.
