Analyzing 5,377,1955.4M Reviews For 14,40614.4K Experts

Mountainside Air Conditioning Repair logo
Mountainside Air Conditioning Repair
Phoenix, AZ · 5.0★ (646)
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%50+17.5Reliability 15%38+5.7Craft & service 20%43+8.6Value 10%55+5.5Momentum 8%28+2.2Track record 7%59+4.1Accountability 5%76+3.8Experts Score= 47Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.47
RankPosition by Experts Score among all companies we track in this category.#40
Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).$295
Bad jobsShare of reviews from the last 24 months that gave 1 or 2 stars.1.4%

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Mountainside Air Conditioning Repair for install thermostat

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Jobs reviewedHow many Google reviews are tagged with this job.18
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–100
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Install thermostat”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#15 / 50
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 18 Google reviews tagged “Install thermostat”

Eddie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Christian did my HVAC maintenance today (6.5.26) and he was super knowledgeable, friendly, and fair. He let me know what I needed, even though it wasn't great news, but I kind of expected it since the unit's over 40 years old. He even showed me photos and videos. I totally recommend Mountainside Cooling and Heating!…

Not sureHVAC system maintenanceInstallationHeating system installation
K5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I first and foremost just want to say that Jaymes is a good dude. He had good energy and came into our home excited and eager to help. He explained everything about the process of getting a new HVAC unit. It can be stressful because that is a huge purchase and a lot of moving parts that go into making it happen. It…

Customer photo from K's review
Paid $2,000+Great priceInstallationInstall thermostatInstall AC
BobLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I cannot say enough about Montainside Air. Same day service and very reasonable rates. I will not change AC companies again. Tom and Steve very knowledgeable and professional. Updated: New AC system installed, and works like a dream and really cut my electric bill. Update: Condensate clogged up and again…

Paid $1–100Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
tyler2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Super fast, friendly, and affordable!

Customer photo from tyler's review
Paid $1,000+Great priceA/C system repairInstallationInstall thermostat
Jon4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

I really like Mountainside Air. They were willing to write back and forth with me because I am deaf. They explained everything clearly. They had a lot of patience with me and listened well. They installed a new HVAC system (air handle, unit, thermostats, and grill ventilation) and did a high-quality job. Good…

Great priceInstall ACHeating system installationInstall thermostat+ Responsiveness+ Punctuality+ Quality
April15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Love this company! They explain everything, reasonable pricing, great technicians! Highly recommend!!

A/C system maintenanceHVAC system maintenanceHVAC system repair+ Responsiveness+ Punctuality+ Quality
MattLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

These guys were awesome, professional, and in time. Very good communication as well as a text that their guys were in route. They were able to diagnose and fix the problem right away. Will definitely be using Mountainside moving forward for any and all AC/heat related services!

A/C system repairInstall thermostatThermostat repair+ Responsiveness+ Punctuality+ Quality
Christopher4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Been using mountainside as my sole HVAC contact since buying my house in 2018, they have installed a new AC on my house and even in a yearly check up their techs are constantly looking for ways to ensure your system is running efficiently. As long as I live in Arizona, I will use Mountainside for my HVAC needs, no reason to go to anyone else.

HVAC system maintenanceA/C system maintenanceInstallation+ Responsiveness+ Punctuality+ Quality
Michael11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Tom and Mountainside air installed my new AC unit. As a landlord I was in a time crunch to get a new unit in. I reached out to a few different companies. Mountainside won me over with every aspect of company. From the professional phone call in the beginning to the handshake after the installation. A few months…

A/C system maintenanceDuctless heating & A/C servicesHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Teresa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very quick to fix your problem and work with you on a new unit. Very professional!

HVAC system maintenanceHVAC system repairInstall AC+ Responsiveness+ Punctuality+ Quality
Holly4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Top notch company from estimate to install and even clean up. I would highly recommend Tom and his crew. They are clear and no BS. Super happy with my decision on choosing Mountainside Air!!

Install ACInstall thermostatInstallation+ Responsiveness+ Punctuality+ Professionalism
mira4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This company is awesome! They are so professional, so friendly and straightforward with everything! Thumbs up to MountainsideAir - Tom and Steven. HIGHLY RECOMMEND

Install ACHeating system installationInstall thermostat+ Responsiveness+ Punctuality+ Quality
Errol9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Knowledgeable, professional, and quick services, I have full confidence with the team at Mountainside Air Conditioning & Heating for any upcoming projects or servicing needs.

Install thermostatInstallationRepair HVAC+ Responsiveness+ Punctuality+ Quality
Patricia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Excellent customer service, quality and professionalism. You can't go wrong with Mountainside Air. Peace of mind receiving service from someone my husband and I can trust is priceless. Thank you to Tom and his brother!

Install ACInstall thermostatInstallation+ Responsiveness+ Punctuality+ Quality
Sydney2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

A/C system maintenanceInstall ACInstall thermostat+ Responsiveness+ Punctuality+ Quality
Bill1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

A/C system maintenanceInstall thermostat+ Punctuality+ Quality+ Professionalism
Gina4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

A/C system maintenanceInstall ACInstall thermostat+ Responsiveness+ Punctuality+ Quality
Bradley4 years ago★★★★★

Rating only, no written review.

Install ACInstall thermostat+ Responsiveness+ Punctuality+ Quality

Why it scores 47How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%50+17.5Reliability 15%38+5.7Craft & service 20%43+8.6Value 10%55+5.5Momentum 8%28+2.2Track record 7%59+4.1Accountability 5%76+3.8Experts Score= 47Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

Satisfaction50
Reliability38
Craft & service43
Value55
Momentum28
Track record59
Accountability76

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