How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%50+17.5Reliability 15%38+5.7Craft & service 20%43+8.6Value 10%55+5.5Momentum 8%28+2.2Track record 7%59+4.1Accountability 5%76+3.8Experts Score= 47Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.47SCOREMountainside Air Conditioning Repair
Better than 40% of HVAC contractors · #40 of 67
Mountainside Air Conditioning Repair for a/c system repair
Clear ✕All 48 Google reviews tagged “A/C system repair” · showing 40
Had a wonderful experience with George! He was very professional, patient, and took the time to thoroughly check and properly diagnose the issue!
AC went out, was quick to send someone out and get it repaired in good time. Thankful it was fast!
Mountainside is the BEST. They were super quick to come out and figure out what the problem was, the tech was very nice and informative. Best service!
They are always great. They do my house and my dealership. Great crews and great owners. The technician Victor did a really thorough and great job explaining everything. Steve at the office is always top notch. I strongly suggest signing up for their maintenance package. I assure you it will save you thousands of…
The technician, Victor, showed up 30 minutes after I placed the call for service on a Sunday because my AC was not working and the temperature was 113 degrees. He was professional and personable. He replaced two parts and some wiring, explaining what he was doing and why and showing me the faulty parts. Two hours…
Prompt, professional and efficient service, no B.S.
I had a great experience with Mountainside Air and especially with George, the technician who came out to service my AC. George was professional, patient, and took the time to properly diagnose the issue instead of making assumptions. He checked the system, showed me the readings and photos, and explained what he…
Very satisfied
I cannot say enough about Montainside Air. Same day service and very reasonable rates. I will not change AC companies again. Tom and Steve very knowledgeable and professional. Updated: New AC system installed, and works like a dream and really cut my electric bill. Update: Condensate clogged up and again…
The total service experience continues after 5/6 years to be exceptional
Super fast, friendly, and affordable!
They were very honest and not trying to sell me anything else other than what they were sent to look at. Very friendly knowledgeable Cristian and Albert!
Cristian was very knowledgeable and professional. Explained what was wrong and answered all my questions. Thank you Mountainside Air Conditioning.
Communication was on point. The tech hit the time window of arrival that was given and they came on short notice when our AC went out. Tech took pictures and showed in detail for repair to be done. Highly recommend this company
Mountainside has been quick to respond and send someone out quickly anytime I had AC issues. The tech they sent out (Cristian) was super knowledgeable and polite. I appreciate them not always trying to upsell but always giving the option.
Our old AC unit at our office stopped blowing air over the weekend. I called Mountain AC Repair today and Cristian came within a few hours and it was all fixed before 3 the same day, super fast service. Amazing and friendly customer service as well, thank you guys! Definitely recommend 👍
I called during the hottest day of the year, July 9th 118 degreesand Tom answered the call and his technician, Christian was at my house within half an hour. He diagnosed my A/C issue and determined my system compressor was about to fail. Christian remained here and gave me a quote for three different systems. We…
Amazing company! We'll always use this company. They are very clean , courteous, responsive, and have an amazing work ethic. Very hard working and make sure that the homeowner understands everything that's going on, walks them through the process.
Spent long time diagnosis to find compressor is locked up. Gave me options for repair and decided to replace unit. Appreciate all the time and work involved.
These guys were awesome, professional, and in time. Very good communication as well as a text that their guys were in route. They were able to diagnose and fix the problem right away. Will definitely be using Mountainside moving forward for any and all AC/heat related services!
My wife was at first appointment, she said he took the time to explain what was going on. She felt he was trustworthy. No high pressure sales, we were given the option, and not knowing what would happen, at that time we chose to, limp it along. This being the following year, it seems time for a new system, given the age. Great people to do business with.
excellent workmanship, job summary, great communication, and honest pricing. never tried to sell me on something I didn't need and explained all my options available to my satisfaction.
Tom and Mountainside air installed my new AC unit. As a landlord I was in a time crunch to get a new unit in. I reached out to a few different companies. Mountainside won me over with every aspect of company. From the professional phone call in the beginning to the handshake after the installation. A few months…
Very satisfied on time excellent work and clean up.
We called about our AC being out at 8am and by 12:30p they were at our house and had the problem fixed in under an hour. They were super professional and explained what happened, how they fixed it, and explained the warranty that came with the part they replaced. Definitely will be using them again!
Very quick to fix your problem and work with you on a new unit. Very professional!
Always reliable, prompt & courteous! Were able to get out to the repair site same day as called during oppressive heat wave! So thankful for the way they run their business!
Great customer service. Very knowledgeable and not misleading at all. Prompt and courteous at all times.
Was able to get me in same day. Even much earlier than originally anticipated. On time, communicative. Real time ETA tracking. The guys were professional and honest. Got unit back up and running in minutes. Will use them again!
They have provided nothing short of superior service to both my clients, and myself personally! They have always gone above and beyond expectations!
Decided to try them because reviews were so good. So glad I did. They were courteous, professional and honest. They made sure everything was working. My ac is fixed.
Mountainside Air has one hell of a team,, each and every employee I have worked with is hardworking honest and very communicative. If I had 4 hands I'd give them 4 thumbs up. Highly recommended 👍👍👍👍
They were prompt, efficient, and explained exactly what they needed to do/were doing. Their quote was within expectations. Great job, and would use again.
Excellent experience. They were early for our appt, very professional and made great recommendations that I trusted. I will use them moving forward for our annual maintenance as well. Great experience.
Came when I most needed him. Got my air conditioner running, and saved me and my wife from a night of blistering arizona heat. Price was reasonable. Would use them again.
Our parents A/C was probably going, and with parents in their 80's, we couldn't have that. Called and Claire got us is the same day by noon. Tom was right on time, and was great about waiting for my sister to get there, my parents don't do well with strangers. The unit had frozen up and had many small "unrepairable"…
Tom came out to offer us quotes on work that needs to be done as well as quotes for a new system. He was very upfront and went into detail explaining the way various air-conditioning systems work and what our best option would be. We haven't decided what to do yet but, we appreciated his honesty, the low pricing and…
Great company, didn't try to upsell or tell us that we need a new unit, was a quick fix with great service.
My air conditioner was replaced by Tom and Steve in May 2020. Their service was amazing and they are very trustworthy guys from start to Finish. . So it has been working perfectly until a week or so ago when it was 111° Out and the temperature started climbing inside. I called and spoke with Tom and he told me they…
I called on a Friday afternoon with a broken A/C and they squeezed me in to the end of the day. The guys were completely honest and over-the-top professional and after dealing with another companies bizarre antics earlier in the day that was a particularly awesome experience. I will recommend everyone I know to these guys for HVAC service.
vs category
Blue = Mountainside, grey = HVAC contractors average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%50+17.5Reliability 15%38+5.7Craft & service 20%43+8.6Value 10%55+5.5Momentum 8%28+2.2Track record 7%59+4.1Accountability 5%76+3.8Experts Score= 47Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
