How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%50+17.5Reliability 15%38+5.7Craft & service 20%43+8.6Value 10%55+5.5Momentum 8%28+2.2Track record 7%59+4.1Accountability 5%76+3.8Experts Score= 47Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.47SCOREMountainside Air Conditioning Repair
Better than 40% of HVAC contractors · #40 of 67
Recent priced reviews
Great service! On time, good communication and reasonable rates. Would highly recommend
Mountainside Air installed our 2 new units a year ago and they came out for the first spring maintenance. They cleaned the units, checked out our thermostats and changed the filters in the house all for a very reasonable price. We highly recommend them for your HVAC needs. They are veteran-owned. Just had Cristian…
I have used Mountainside for going on the second year now, and they're always great. Responsive, helpful, and explain everything without trying to upcharge or extort me like the bigger chains in the valley do repeatedly.
Mountainside attempted to charge me $490 for a part that is available off the shelf for $125. When I asked management to explain they were not able to provide a credible answer for the extreme markup (because there is not a good answer). While some markup is understandable a 300% markup is ridiculous.
Ac unit broke down suddenly, I was able to book an appointment and have my unit fixed the same day for a reasonable price. The technician did a great job getting us back up and running quickly. Very happy with overall service.
Routine maintenance turned into a small repair as well. As always excellent service, detailed and thorough all while being friendly! Always recommend!
vs category
Blue = Mountainside, grey = HVAC contractors average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%50+17.5Reliability 15%38+5.7Craft & service 20%43+8.6Value 10%55+5.5Momentum 8%28+2.2Track record 7%59+4.1Accountability 5%76+3.8Experts Score= 47Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
