Moving Ahead Services - Columbus Movers logo

Moving Ahead Services - Columbus Movers

Moving and storage service · Columbus, OH · reviewed since 2014

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%76+5.4Craft & service penalty97−0.3Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#142 of 218 moversPosition by Experts Score among all companies we track in this category. · better than 35%
4.9 ★★★★★ 930 Google reviews · 24 photos
96%five-star reviews
4.92★last 12 monthsAverage stars on reviews from the last 12 months only.
3.1%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
85%reviews answered by the owner
$878typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Moving Ahead Services - Columbus Movers at a glance

Google reviewers rate Moving Ahead Services highly, praising the crew's punctuality, efficiency, and careful handling of items during local and long-distance moves. Communication is generally described as professional, with staff accommodating changes and completing tasks quickly. However, low-star reviews highlight a pattern of unresponsiveness to phone calls and slow resolution processes for damaged property or installation issues.

  • Google rating: 4.9 out of 5 from 930 reviews (96% five-star).
  • Reviews on this page: 930 Google reviews (890 with written comments, 16 with photos).
  • Owner responses: the business replied to 85% of reviews.
  • Most recent review: October 24, 2026.
  • Service: Mover serving Columbus, Ohio.

Data from Google, last updated October 25, 2026.

Score profile vs other movers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

Satisfaction86Reliability80Craft & service97Value100Momentum100Replies to reviews76Satisfaction: 86 (median 93)Reliability: 80 (median 90)Craft & service: 97 (median 93)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 76 (median 81)
This companyMovers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Moving Ahead Services - Columbus Movers: 86/100 on this factor. Category median: 93.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Moving Ahead Services - Columbus Movers: 80/100 on this factor. Category median: 90.A
80
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Moving Ahead Services - Columbus Movers: 97/100 on this factor. Category median: 93.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Moving Ahead Services - Columbus Movers: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Moving Ahead Services - Columbus Movers: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Moving Ahead Services - Columbus Movers: 76/100 on this factor. Category median: 81.B
76

Bar = this company · dark tick = category median.

Star ratings

930 Google reviews we collected

  • 5 stars88996%
  • 4 stars131%
  • 3 stars20%
  • 2 stars51%
  • 1 star212%

Praise vs complaints

Phrases our text analysis found in 890 written reviews

  • Praise1,84497%
  • Complaints523%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price4939%
  • Reasonable6955%
  • Overpriced32%
  • Not sure54%
$878-11% vs typical movers

Middle half of what 108 customers paid ($621–$1.3k) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude53428%
  • Speed & response47525%
  • Would recommend35719%
  • Quality & results32117%
  • Price & value1136%
  • Communication623%
  • Honesty & trust342%

What customers talk about

We read 890 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Fast, helpful, and did exactly what they said they would do.”
  • “Travis and Jeremy were excellent super efficient and careful with everything.”
    “They moved so slow (you pay them by the hour), and they took a break not even 2 hours into the move.”
  • “If you’re planning a move, I 100% recommend Jeremy, Brandon, and Ray.”
    “I definitely would not recommend this company to anyone.”
  • “I had such a great experience with Jeremy, Brandon, and Ray during my move!”
    “My second move was this past Thursday, 7/10/25 and while the move itself was okay, one of my TVs was cracked at the top and damaged in transport.”
  • “You pay by the hour, but these guys work fast and the price ended up being very reasonable.”
    “I called for a quote and then sent over a detailed list of inventory.”
  • “Tina and her team were flawless and the main driver was very easy to work with.”
  • “Not only were they hardworking and professional, but they were also genuinely kind, friendly, and helpful throughout the whole experience.”
    “The way this has been handled is completely unacceptable, and I feel scammed!”

People customers mention

  • Jeremy 61 reviews
  • Josh 43 reviews
  • Clayton 31 reviews
  • Travis 28 reviews
  • Brandon 23 reviews
  • Johnny 21 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Moving Ahead Services - Columbus Movers for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Martina6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

I had such a great experience with Jeremy, Brandon, and Ray during my move! They were absolutely amazing from start to finish. They worked incredibly quickly and efficiently while still being careful and attentive with everything. Moving can be stressful, but these three made the entire process so much easier and…

Paid $500–1,000Reasonable priceLocal moving
Kwan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Travis and Brandon did an excellent job and was very careful with our stuff. Both were cordial and professional.

Paid $500–1,000Reasonable priceLocal moving
Christopher1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I managed this move from afar for my senior parents going from Ohio to Kansas and had to make several modifications along the way. Tina and her team were flawless and the main driver was very easy to work with. Highly recommend!

Paid $5,000+Reasonable priceSenior movingInterstate moving
Sumathi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I love this guys job jermy and Q next time i would recomend to my friends too Thankq

Paid $1,000–1,500Reasonable priceLocal moving
Charles3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Josh and Dwayne were wonderful! Moved everything quickly and carefully and were very professional and pleasant. Would absolutely use them again!

Paid $500–1,000Great priceLocal moving
Adrielle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Gael and Q were fantastic! They were very careful with our stuff. They made our move quick and easy. Thank you!

Paid $500–1,000Great priceLocal moving

Photos

Customer reviews

4.9 ★★★★★ 930 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Matt Wilson2 reviewsTotal number of Google reviews Matt has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Brandon and Joseph were excellent. Fast, helpful, and did exactly what they said they would do. Would not hesitate to use again.

Aaron Westphal
Review from Google · view on Google
★★★★★

Travis Shawn and q were fantastic

Christy Carpenter10 reviewsTotal number of Google reviews Christy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Travis and Jeremy were excellent super efficient and careful with everything. Thank you guys!

  • Services: In-state moving, Long-distance moving
Mike Loftus1 reviewTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The two guys were fantastic. 10/10 all the way around

  • Price assessment: Reasonable price
  • Price: $1–500
  • Services: Local moving
Martina Marchiorello6 reviewsTotal number of Google reviews Martina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had such a great experience with Jeremy, Brandon, and Ray during my move! They were absolutely amazing from start to finish. They worked incredibly quickly and efficiently while still being careful and attentive with everything. Moving can be stressful, but these three made the entire process so much easier and smoother than I expected. Not only were they hardworking and professional, but they were also genuinely kind, friendly, and helpful throughout the whole experience. They had such a positive attitude and made sure everything was taken care of. I truly appreciate all their hard work and couldn’t have asked for a better team! If you’re planning a move, I 100% recommend Jeremy, Brandon, and Ray. They made a stressful day feel like a breeze. Thank you again, guys, for making my moving experience such a positive one! ⭐⭐⭐⭐⭐

  • Price assessment: Reasonable price
  • Price: $500–1,000
  • Services: Local moving
Kwan Hunt5 reviewsTotal number of Google reviews Kwan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Travis and Brandon did an excellent job and was very careful with our stuff. Both were cordial and professional.

  • Price assessment: Reasonable price
  • Price: $500–1,000
  • Services: Local moving
Response from the owner · 5 days ago

Kwan, thank you for sharing your experience! We're glad Travis and Brandon provided careful and professional service. We'll ensure your kind words reach them!

Christopher Dennison1 reviewTotal number of Google reviews Christopher has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I managed this move from afar for my senior parents going from Ohio to Kansas and had to make several modifications along the way. Tina and her team were flawless and the main driver was very easy to work with. Highly recommend!

  • Price assessment: Reasonable price
  • Price: $5,000+
  • Services: Senior moving, Interstate moving
Response from the owner · 5 days ago

Thank you, Christopher, for sharing your experience! We're thrilled Tina and her team provided dependable support for your parents' move. Your recommendation means a lot to us.

anne Fogarty3 reviewsTotal number of Google reviews anne has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jeremy and Q were wonderful! They moved everything quickly and efficiently and were very friendly and easy to work with! Would definitely use this company again!

Response from the owner · 5 days ago

Thank you, Anne! We're delighted to hear Jeremy and Q provided efficient and friendly service. We truly appreciate your support and look forward to assisting you again in the future!

Sumathi Sanjeevan4 reviewsTotal number of Google reviews Sumathi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

A huge thanks to Quin and Jeremy, the best moving crew. They arrived on time, started working immediately, and handled all of our belongings with great care. Jeremy was calm, focused, and organized the things in the truck. Quin was incredible, super fast, moved heavy items up and down easily. They both did extraordinary work, and we truly appreciate their efforts.

Response from the owner · 5 days ago

Sumathi, we’re thrilled you had such a positive experience with Quin and Jeremy! Your appreciation highlights their dedication and teamwork—they’ll be delighted to hear this. Thank you for sharing your kind words!

Sumathi Sanjeevan1 reviewTotal number of Google reviews Sumathi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I love this guys job jermy and Q next time i would recomend to my friends too Thankq

  • Price assessment: Reasonable price
  • Price: $1,000–1,500
  • Services: Local moving
Response from the owner · 5 days ago

Thank you, Sumathi, for your kind words! We're glad you had a great experience with Jeremy and Q. Your recommendation means a lot to us, and we appreciate your support!

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