How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%81+19.6Value 14%99+14Replies to reviews 7%100+7.1Craft & service penalty94−0.6Momentum penalty76−2.4Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREMr. Appliance of Charleston
Summerville, SC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 37 refrigerator repair services · 4.9★ from 438 Google reviews
Report card
Percentile vs other refrigerator repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: momentum.
Reviews for your job
Customers hired Mr. Appliance of Charleston for 8 kinds of job.
Mr. Appliance of Charleston for dryer repair
Clear ✕All 25 Google reviews tagged “Dryer repair” · showing 20
Mr. Appliance was great! They were quick, reliable and professional. Would definitely recommend!
Great service! Will definitely use them again if I need it!
Drew worked & worked to fix our dishwasher & didn't give up until it was fixed! We appreciated his determination to get the job done! We were fortunate to get Drew from Mr. Appliance again today. Mr. Appliance let's you know who's coming & when. The scheduler, Mike, is so nice & polite & very accommodating. We highly recommend Mr. Appliance!!
I called on Monday and they came on Tuesday. Fixed it in a couple of hours. Everyone was courteous.
Matthew was very courteous and did excellent work.
Very nice and knowledgeable
Mark was very timely, professional and knowledgeable. If needed, I would definitely use Mr Appliance again AND refer to friends needing appliance repairs. Thanks, Mark!
Technician was knowledgeable and efficient.
Very professional and courteous organization. Fred came out, explained the issue, and fixed my dryer in no time. He was also knowledgeable about the issue and explained everything perfectly. I highly recommend this company.
Called Mr. Appliance on Monday for a dryer issue. The technician was promptly present the very next day. He identified the issue and was able to rectify at that time. Very fortunately, parts were not needed. The invoicing and payment process were handled expeditiously. We plan on utilizing this company often!
No problems .very knowledgeable about what I needed. Quick service. Fred was very good at his job. Will welcome him back for anything else that needs to be fixed.
Fred arrived on time and did a very thorough job and even made some recommendations. Dryer is running perfectly. I definitely recommend this company.
Great communication and professional technicians.
Called local Charleston, SC office and spoke to the schedular, Diane, who was most pleasant and helpful. Shortly thereafter, Jeremy, the technician, arrived and diagnosed the issue with the dryer. He had a replacement part available, and in short order the dryer was servicable again. GREAT JOB!!
Would use them again!
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 39 | $196–$536 |
| Washing machine repair | 31 | $132–$365 |
| Dishwasher repair | 27 | $153–$340 |
| Dryer repair | 25 | $146–$334 |
| Refrigerator repair | 16 | $209–$379 |
| Washer/dryer repair | 11 | $225–$377 |
| Oven repair | 9 | $221–$506 |
| Stove, cooktop & oven repair | 9 | $275–$705 |
