How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%81+19.6Value 14%99+14Replies to reviews 7%100+7.1Craft & service penalty94−0.6Momentum penalty76−2.4Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREMr. Appliance of Charleston
Summerville, SC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 37 refrigerator repair services · 4.9★ from 438 Google reviews
Report card
Percentile vs other refrigerator repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: momentum.
Reviews for your job
Customers hired Mr. Appliance of Charleston for 8 kinds of job.
Mr. Appliance of Charleston for refrigerator repair
Clear ✕All 16 Google reviews tagged “Refrigerator repair”
On time, very professional, found and fixed the problem quickly. The price was fair.
Came when he said he would. Polite, efficient
The tech, Fred, was on time, professional and friendly. Took care of the ice maker repair quickly
Great experience with Mr. Appliance. Fred showed up on time & was very professional and courteous. He diagnosed our fridge issue (it needed a new filter head) and quickly got a quote, placed a parts order, and scheduled the next appt to repair it. At the next appt he showed up early (with advanced notice) and was…
This was our second experience with Mr. appliance of Charleston, we have had two excellent technicians, each one thoroughly explained the problem, accurately diagnosed the problem, and were friendly, thorough and efficient. I cannot recommend any other business as highly as I can this one. Bravo, keep it up!!
We were so impressed with Ian at Mr. Appliance! We had an excellent experience, and he went above and beyond to fix our refrigerator for us in a timely fashion - We will definitely use them again and highly recommend them for anyone who needs appliance help quickly!
Todd was outstanding. Professional and transparent in his repair estimates and process. I will use Mr. Appliance again.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 39 | $196–$536 |
| Washing machine repair | 31 | $132–$365 |
| Dishwasher repair | 27 | $153–$340 |
| Dryer repair | 25 | $146–$334 |
| Refrigerator repair | 16 | $209–$379 |
| Washer/dryer repair | 11 | $225–$377 |
| Oven repair | 9 | $221–$506 |
| Stove, cooktop & oven repair | 9 | $275–$705 |
