How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%81+19.6Value 14%99+14Replies to reviews 7%100+7.1Craft & service penalty94−0.6Momentum penalty76−2.4Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREMr. Appliance of Charleston
Summerville, SC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 37 refrigerator repair services · 4.9★ from 438 Google reviews
Report card
Percentile vs other refrigerator repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: momentum.
Reviews for your job
Customers hired Mr. Appliance of Charleston for 8 kinds of job.
Mr. Appliance of Charleston for washing machine repair
Clear ✕All 31 Google reviews tagged “Washing machine repair” · showing 20
Extremely timely appointment, great technician and pricing with truly honest and professional folks. Have used these folks multiple times and they have been excellent.
Vince is fantastic - professional, friendly, knowledgeable, skilled, and reliable.
Fair prices. Prompt friendly service.
Nick was great, did the repair quickly and was veryy nice
Our washing machine has been leaking water. Vince was very thorough and consultative and laid out all of our options. Would highly recommend.
Thank you so much for coming to take a look at the washing machine so quickly.
I had a very good experience with Mr. Appliance of Charleston. Scheduling was easy, the technician Malinda arrived on time, and he diagnosed the issue quickly. She explained everything clearly and completed the repair the same day. I felt the service was honest and professional. I would absolutely recommend them.
They were incredibly communicative and helped me to schedule a time that works. Drew was nice and helped me understand the issue with my washer.
Drew was an awesome tech and the company is super reliable, they always do a great job! I would highly recommend their services to anyone.
Solid performance, I would recommend, however the diagnosis/trip charge of 160 was more than I normal pay 75-100, so seems a lil high, but doesn’t everything now a days, good people, overall 4 out of 5 stars
Quick and fare price.
Very nice experience from the scheduling to the repair. Drew was professional, friendly, and efficient. Very happy and if needed in the future would use this company.
Nobody likes washer repairs, but Drew made it as painless as possible.
Paid $390 to have a washer repaired. Tech came never spoke to anyone, swapped parts, left without even checking his work or speaking to anyone. Washer still broken, called and asked if he made sure it was working before he left. Tech responded, “I’m not going to just sit there and wait to make sure it works” BEWARE!!!!
Informative diagnostics, good recommendations, kind and efficient service!
Mark, the technician was fantastic. He diagnosed and fixed our problem quickly. He was very nice, knowledgeable, and on time. We will definitely be repeat customers!
Prompt, professional, absolutely would recommend. Thank you!
They are fast and friendly
Amazing and professional. Fixed our washer and even found a part locally so that he could fix it same day.
Very responsive and nice which is refreshing today. I would use them again.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 39 | $196–$536 |
| Washing machine repair | 31 | $132–$365 |
| Dishwasher repair | 27 | $153–$340 |
| Dryer repair | 25 | $146–$334 |
| Refrigerator repair | 16 | $209–$379 |
| Washer/dryer repair | 11 | $225–$377 |
| Oven repair | 9 | $221–$506 |
| Stove, cooktop & oven repair | 9 | $275–$705 |
