Experts Reviews · Company report
Mr. Appliance of Memphis logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%64+34.9Reliability 24%48+11.6Value 14%72+10.2Replies to reviews 7%76+5.4Craft & service penalty65−3.5Momentum penalty78−2.2Experts Score= 56Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.56SCORE

Mr. Appliance of Memphis

Arlington, TN · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 16 appliance installation · 4.7★ from 1,993 Google reviews

Report card

Percentile vs other appliance installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mr. Appliance of Memphis is better than 64% of appliance installation.B
64
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mr. Appliance of Memphis is better than 48% of appliance installation.C
48
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mr. Appliance of Memphis is better than 65% of appliance installation.B
65
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mr. Appliance of Memphis is better than 72% of appliance installation.B
72
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mr. Appliance of Memphis is better than 78% of appliance installation.B
78
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mr. Appliance of Memphis is better than 76% of appliance installation.B
76

Reviews for your job

Customers hired Mr. Appliance of Memphis for 8 kinds of job.

Mr. Appliance of Memphis for dishwasher repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.94
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.77
Usually paidThe price range customers picked most often for this job.$350–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$164–$360
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Dishwasher repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 11
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.85%

All 94 Google reviews tagged “Dishwasher repair” · showing 20

Franchouse4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Chris, the Specialist who performed the appliances inspection at my home was very professional and knowledgeable. He demonstrated high caliber cutting edge knowledgeable about the industry's newest appliances. Thank you Chris for identifying the light bulb malfunction with my Whirlpool microwave. Also the excellent…

Dishwasher repair
Cissie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I’ve always had good experiences with Mr. Appliance. Easy to schedule appointments, and employees really nice!

Paid $250–300Great priceDishwasher repair
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Friendly, professional service and expertise! Highly recommend.

Reasonable priceDishwasher repairStove, cooktop & oven repair
Terry13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

On time. Fixed w/o problem.

Paid $250–300OverpricedDishwasher repair
RichardLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Brian was amazing! We were assigned Mr appliance through AHS, and we're very happy we were! The drain pump pressure sensor was out, so the dishwasher did not drain. Brian fixed that, plus he noticed the lower spin arm was cracked, causing an annoying knocking. He fixed that. He also leveled the machine properly…

Reasonable priceDishwasher repair
JAMES3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★

Overpriced

Paid $350–400OverpricedDishwasher repair
Jake4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Our dishwasher wouldn’t drain one night and Mr Handyman came right out the next morning. The technician quickly identified and fixed the issue. He was also very friendly and professional.

Reasonable priceDishwasher repair
Linda10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Spencer came in and got right to work. He knew exactly what the problem was and I am in business. I purchased my house last month and this dish washer was not working but Spencer have me in business. I love that I could make a appointment for me on my time. And he gave me a tip how to clean the gunt out of simple.…

Reasonable priceDishwasher repair
Kevin10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The technician was on time. Quickly figured out the problem ordered the part and had the dishwasher up and running again.

Reasonable priceDishwasher repair
Jo6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Leaking dishwasher- our service technician, Ben, diagnosed a leaking valve and two broken braces which were failing to secure the machine. He replaced parts and had us operating in no time. He assessed for water damage and inspected the unit. We are very satisfied with Ben’s work. A solid, competent, friendly…

Dishwasher repair+ Responsiveness+ Punctuality+ Quality
Mark8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

For my fancy dishwasher, Mr. Spencer assessed, diagnosed and determined simply by EAR and SOUND the drain impeller was the problem before actually open the dishwasher door and look. I told him you THAT good?? Yep I can certify he did just that! WOW! Why? Thin sided wine glasses tend to break and pieces managed to…

Dishwasher repair+ Value
deborah10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fast, flexible, and got my dishwasher back up and running in time before a major event!

Dishwasher repair+ Responsiveness+ Punctuality+ Quality
William7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had an old dishwasher handle break. Tech arrived quickly withing 24 hrs of the call to diagnose the problem and order parts. Cost was much cheaper than a dishwasher replacement. When the tech arrived for the repair he was kind of late, but was very nice and completed the work quickly.

Dishwasher repair+ Responsiveness+ Quality+ Professionalism
T.A.L2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Needed dishwasher diagnosis/repair. Wesley came out and took care of it! Very professional, did a thorough check, and repaired for us. Super kind technician! Would highly recommend! We have used MR. Handyman as well……OUTSTANDING!

Dishwasher repair+ Responsiveness+ Punctuality+ Quality
lisa10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I am speechless the repair took less than 30 min. I am working again, Thank You!

Dishwasher repair+ Punctuality+ Quality+ Professionalism
JeffreyLocal Guide · 492 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Never showed up for first 5 hour wait window. . After I called back to see what happened, they never called back. They ,may be making too much money.

Dishwasher repair+ Punctuality+ Professionalism
Amy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

David was very friendly. He quickly diagnosed the problem and fixed it.

Dishwasher repair+ Responsiveness+ Punctuality+ Quality
Maura6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our technician was punctual, professional, and knowledgeable about the dishwasher he was working on. He answered all questions and was able to address the issue swiftly. I will be recommending my friends give Mr. Appliance a call whenever the need arises.

Dishwasher repair+ Responsiveness+ Punctuality+ Quality
Emanuel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★

My Kenmore dishwasher was leaking. The Tech came out on 12/27/22 and stated that he needed to order a new water valve. He replaced the warer valve on12/30/22, but he could not reconnect the water supply line. He said that he was coming back the next day. He stated that he could not find a replacement locally. He…

Dishwasher repair
Robin12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional. I'll use them again.

Dishwasher repair+ Responsiveness+ Punctuality+ Quality

Show more dishwasher repair reviews (74 more) →

Price

$371+28% vs typical appliance installation

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 8%Reasonable 66%Overpriced 14%Not sure 12%

Jobs customers hired them for

JobReviewsCategory typical
Refrigerator repair186$201–$705
Washing machine repair155$253–$392
Dryer repair155$227–$359
Washer/dryer repair121—
Dishwasher repair93$164–$360
Refrigerator/freezer repair90$139–$385
Stove, cooktop & oven repair70$213–$637
Freezer repair67—

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