How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%64+34.9Reliability 24%48+11.6Value 14%72+10.2Replies to reviews 7%76+5.4Craft & service penalty65−3.5Momentum penalty78−2.2Experts Score= 56Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.56SCOREMr. Appliance of Memphis
Arlington, TN · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 16 appliance installation · 4.7★ from 1,993 Google reviews
Report card
Percentile vs other appliance installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Mr. Appliance of Memphis for 8 kinds of job.
Mr. Appliance of Memphis for dishwasher repair
Clear ✕All 94 Google reviews tagged “Dishwasher repair” · showing 80
Chris, the Specialist who performed the appliances inspection at my home was very professional and knowledgeable. He demonstrated high caliber cutting edge knowledgeable about the industry's newest appliances. Thank you Chris for identifying the light bulb malfunction with my Whirlpool microwave. Also the excellent…
I’ve always had good experiences with Mr. Appliance. Easy to schedule appointments, and employees really nice!
Friendly, professional service and expertise! Highly recommend.
On time. Fixed w/o problem.
Brian was amazing! We were assigned Mr appliance through AHS, and we're very happy we were! The drain pump pressure sensor was out, so the dishwasher did not drain. Brian fixed that, plus he noticed the lower spin arm was cracked, causing an annoying knocking. He fixed that. He also leveled the machine properly…
Overpriced
Our dishwasher wouldn’t drain one night and Mr Handyman came right out the next morning. The technician quickly identified and fixed the issue. He was also very friendly and professional.
Spencer came in and got right to work. He knew exactly what the problem was and I am in business. I purchased my house last month and this dish washer was not working but Spencer have me in business. I love that I could make a appointment for me on my time. And he gave me a tip how to clean the gunt out of simple.…
The technician was on time. Quickly figured out the problem ordered the part and had the dishwasher up and running again.
Leaking dishwasher- our service technician, Ben, diagnosed a leaking valve and two broken braces which were failing to secure the machine. He replaced parts and had us operating in no time. He assessed for water damage and inspected the unit. We are very satisfied with Ben’s work. A solid, competent, friendly…
For my fancy dishwasher, Mr. Spencer assessed, diagnosed and determined simply by EAR and SOUND the drain impeller was the problem before actually open the dishwasher door and look. I told him you THAT good?? Yep I can certify he did just that! WOW! Why? Thin sided wine glasses tend to break and pieces managed to…
Fast, flexible, and got my dishwasher back up and running in time before a major event!
Had an old dishwasher handle break. Tech arrived quickly withing 24 hrs of the call to diagnose the problem and order parts. Cost was much cheaper than a dishwasher replacement. When the tech arrived for the repair he was kind of late, but was very nice and completed the work quickly.
Needed dishwasher diagnosis/repair. Wesley came out and took care of it! Very professional, did a thorough check, and repaired for us. Super kind technician! Would highly recommend! We have used MR. Handyman as well……OUTSTANDING!
I am speechless the repair took less than 30 min. I am working again, Thank You!
Never showed up for first 5 hour wait window. . After I called back to see what happened, they never called back. They ,may be making too much money.
David was very friendly. He quickly diagnosed the problem and fixed it.
Our technician was punctual, professional, and knowledgeable about the dishwasher he was working on. He answered all questions and was able to address the issue swiftly. I will be recommending my friends give Mr. Appliance a call whenever the need arises.
My Kenmore dishwasher was leaking. The Tech came out on 12/27/22 and stated that he needed to order a new water valve. He replaced the warer valve on12/30/22, but he could not reconnect the water supply line. He said that he was coming back the next day. He stated that he could not find a replacement locally. He…
Very professional. I'll use them again.
On time and repaired quickly. Great communication. Not inexpensive to get these repaired though.
Mr Dave was professional, kind and a joy to have in my home in addition to being extremely competent and skilled in his trade. Thank you!
We had a wonderful experience. They serviceman was professional and went about and beyond to fix our issue. He was nice and knowledgeable. I feel most people would have given up and told us to get a new dishwasher. He saved us hundreds of dollars and was able to repair our dishwasher. It’s been a week and it’s still…
It was easy to schedule a repair. Our technician called when he was on the way and arrived as scheduled. He was very courteous and professional. He was able to diagnose the issue, answer all of our questions about the proposed solution and provided accurate cost and repair times. He came back as scheduled and was…
Work was done well and on time
Fair and clear pricing. Professional repair technicians!!
I had a dishwasher tech come inspect for a possible leak from the dishwasher. He said that he could not assess where the leak was coming from as he was not able to lift the dishwasher and to get it out. I called again the main phone number to ask for a professional to come the same day to look at the dishwasher…
Bryan was great he adjusted things that were done wrong from the beginning great service will use again if needed.
This company is extremely professional. Our technician Seth knew what he was doing, was courteous, timely and fixed our problem. We needed a couple of parts which he promptly ordered. The telephone receptionist was also very professional and kept me appraised of where we stood with our service appointments. Mr.…
I really appreciate Spencer’s quick work and knowledge on future problems to look out for for the brand of dishwasher I have. I just moved into my first home and learning so much and appreciate him for taking the time to explain things to me.
On time professional informative technician.
Never fixed my dishwasher but told my warranty company. They lied to the warranty company telling them I refused to let them put the new ordered part on my broken dishwasher! So I paid a service fee just to tell them not to put the part on? Really? Don't even deserve 1 star very unprofessional!!
Our tech, Brian, was very professional and so kind! Pleased with the quality of work performed. Would absolutely recommend Mr. Appliance to anyone.
Good job and Wesley was nice and patient.
It was really great. The tech put foot booties on and used a mat in his work area. He quickly diagnosed my issue, went over the repair needed, and even had the part on-hand. I was able to get same-day repair service! The only drawback was waiting 5 days for the appointment, and the cost was a little above average.…
Repaired upscale dishwasher. Part had to be ordered, received and installed in timely manner.
The technicians were punctual, friendly, knowledgeable, informative and communicated effectively. They also informed me that they have other branches of the company that deal with all aspects of home maintenance. I will definitely be contacting for estimates on other services that we will be needing in the future.…
This would be zero stars if Google allowed it. Despite providing a detailed description of the problem, including make and model or the appliance, the tech showed up without the necessary part or technical ability to fix the problem. I would have to make 2(!) more appointments to get the issue dealt with. And for…
Derek, Mr Appliance’s associate, worked on my dishwasher. He was great. He explained what was wrong with the my dishwasher, repaired it. He was friendly, professional and courteous If another one of my appliances breaks, I will call Mr. Appliance.
Diagnosed quickly. Fixed efficiently. Service was pleasant and professional.
Spenser did a great job and had me up and running quickly!!
Extremely nice people on the phone with customer service and the technician was great
Very expensive and took a month to get the part to repair the dishwasher
It turned out that I had to replace both the dishwasher and the refrigerator. I decided more sensible. The people were all friendly and accommodating. They called to say they would issue a refund. I’m still waiting for it. Hope it comes soon.
Customer focused, friendly, and same day service!
Our tech, jasper was awesome. Super great guy who solved the issue quickly. Give jasper a raise! He deserves it. 130 bucks for a quick fix (literally 10 minutes start to finish) was a bit annoying though.
Wesley was great and very professional. Will use this company again if needed. Highly recommend
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator repair | 186 | $201–$705 |
| Washing machine repair | 155 | $253–$392 |
| Dryer repair | 155 | $227–$359 |
| Washer/dryer repair | 121 | — |
| Dishwasher repair | 93 | $164–$360 |
| Refrigerator/freezer repair | 90 | $139–$385 |
| Stove, cooktop & oven repair | 70 | $213–$637 |
| Freezer repair | 67 | — |