How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%64+34.9Reliability 24%48+11.6Value 14%72+10.2Replies to reviews 7%76+5.4Craft & service penalty65−3.5Momentum penalty78−2.2Experts Score= 56Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.56SCOREMr. Appliance of Memphis
Arlington, TN · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 16 appliance installation · 4.7★ from 1,993 Google reviews
Report card
Percentile vs other appliance installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Mr. Appliance of Memphis for 8 kinds of job.
Mr. Appliance of Memphis for dryer repair
Clear ✕All 155 Google reviews tagged “Dryer repair” · showing 80
My technician Wesley was very professional & explained everything he did & way. Price for service was very good. He repaired my dryer.
Needed dryer repair to fix belt issue. So glad this service is available.
Great service. Arrived within time frame.
Responsive and reliable service; service person making call, Shawn, Totally courteous and professional, we could not have asked for more
My wife and I called explained what was going on with our dryer, and they were on the spot they had as fixed after ordering the parts, I would recommend them to anyone very professional. Our service tech showed so much respect. Thank you.
The service was outstanding! They were professional and knowledgeable about the appliances. Diagnosing and fixing the issue did not take long at all. I highly recommend using their services when you have problems with your household appliances.
Kinda pricey imo, but prompt, friendly, efficient. I’d use them again.
Mr. Appliance sent a tech out 2 days in a row. The tech mis diagnosed my dryer, had me buying another part for the same problem. After telling me the day before, that it was covered under warranty forever. The problem with the start button still is unresolved. I called to speak to a manager. Because the same thing…
Great customer service. I do think it was a little bit pricey to connect a cord but overall I am satisfied with the service.
Update: I'm updating my review to acknowledge Mr. Appliance followed up to right this situation. A lead tech was dispatched to assess and resolve the issue of our dryer not working. The new technician was able to repair the dryer in about an hour. Maybe less. We're very happy to now have a working dryer. Thanks for…
I really value excellent customer service, and Mr. Appliance went above and beyond my expectations! Huge shoutout to my service technician, David Pies—fantastic job! Keep up the great work!
very kind men and did a wonderful job in a timely manner
I have no complaints. From first call to fix was about a week. Reasonable price, professional, and the problem was fixed first time. Highly recommend
Prompt and efficient. They came the day after I called them and fixed my drier. Much cheaper than buying a new one!
Christian was very polite and explained my dryer issue and worked to obtain a quick fix. I had done some research on possible causes and estimated repair costs for each and was pleased to see that the actual repair bill was in line with my research. I would definitely recommend and would use them again.
The technician, Wesley, arrived on time, quickly assessed the issue, resolved it, and was on his way in under 30 minutes. The price was what I expected and I am overall very pleased. I definitely recommend Mr. Appliance.
Wesley was very professional and quickly diagnosed the problem. I would highly recommend Mr Appliance.
I called and got an appointment because I was having an issue with my dryer. The guy came and charged me $140 just to tell me the vent was clogged. He recommended someone else to clean it and didn’t actually do much himself. $140 for less than 10 minutes and no work is not okay.
He was fast and friendly
Great service
Dryer element was bad in electric dryer!
Punctual, efficient, knowledgeable.
Service was great from scheduling appointment to the technician repairing my dryer. He called to let me know he was on his way and how far he was from my address, and arrived when he said he would. Technician was very pleasant, professional and knowledgeable, he answered every question and concerns I had. Great…
Excellent service! Tech showed up on time, gave me the diagnosis, why my GE dryer was not working anymore and gave me several options to get fixed. I picked the part replacement option. 2 days later he came back with the part and installed it within minutes (timer knob). Price was reasonable and the 1-year warranty gave me peace of mind.
I loved the service and professionalism also! Thanks
Great job!!!
Mr David, was knowledgeable about my dryer let me know the possible reason that was going on with the dryer.He repaired it very quick My dryers back in service .
The gentleman that fixed the dryer was excellent .
The dryer repair guy comes out, takes an hour to look at what I already told him was bad on the unit, then proceeded to tell me what I already told him and that he’s not gonna fix one of the parts he’s gonna order both of the parts which total $400 on the Frigidaire website and tell me it’s gonna take $1423 to fix…
Great service. Easy process. Super nice tech who did the work. Very satisfied overall
Very please with the technician who fixed our dryer! Very fast and a very reasonable price. Nice people to work with.
Great service
Very knowledgeable, on time, replaced heating element and belt in our dryer. Will definitely use this company again.
The technician Spencer was highly competent and did a great job!
Very professional and work quickly and gave details on each problem
Hunter was excellent at his job. Our Samsung refrigerator was not cold enough, 55 degrees. Hunter replaced all of the parts that were not working properly! It’s like we have a new refrigerator! Hunter is the best!
Very good, except too expensive!
A very good Job 👍🏽 b
Our technician, Wesley, called when he was on the way, showed up, and fixed the problem... He even had to go get the part needed. I will use in the future
No call no show. Had an appointment on 3/27, 8AM-12PM. Called to get answers and they never got back to me. Missed a day of work because of these people. Ended up just buying a new dryer.
They are FANTASTIC! Highly recommend!! You guys are awesome!
Excellent service and so very knowledgeable- highly recommend and will use again
Very professional and knowledgeable and polite young man.
Very great service I would recommend
The service was professional, thorough & expedient.
Top notch! Quick, professional, superior!
Great service ! little pricey but always on time fast and friendly!
I called Mr appliance customer service they gave me a quick response time. They came out and gave me a diagnosis of my dryer problem.technician gave me price and a time on repair it was reasonable to me, so they came back out after they got the new part ordered repaired and dryer is working good, so I will…
kind and knowledgeable. they were early for appointment
Replaced belt on tub.
I was up sold to replace the heating assembly rather the just replacing the heating element. A little expensive but made sense.
Professional technician. Nice guy. Pleased with the service
Shawn was thorough in his repair. He even informed me that my apartment unit's dryer vent to the outside was completely blocked creating a fire hazzard. He may have saved me and my family from losing everything.
Same day service and it was repaired in less than 15 minutes. He did a wonderful job
Very friendly and professional
Excellent. Communication and security incredible.
The response time was so quick!! The repair guy was nice, friendly and had my dryer working again in 20 minutes!! I will definitely use you again!!
They're very efficient. Everything was done quickly and neatly. My old appliances were fixed after moving into my house and being banged around in a truck. They're all like new now:)
He was very friendly and explained to me what was wrong.
Fixed my dryer didn’t take long. Very pleased service person was professional. Would use your again
Mr. Appliance came on time, was very courteous and had my dryer fixed and back in service right away. The appointment staff was very courteous and had the repairman out in a very timely way. I will definitely call them again.
Great service got seen the next day . Was very expensive . I’ll pay that for great service
Area was left very neat and clean.
Spent unnecessary $800 on vent fan that caused more problems. Brian diagnosed that the fan motor needed to be replaced when it was actually a problem with the dryer. Dryer had to be repaired due due to problem caused by the fan within a month of installing. Spoke with corporate office who told me that someone from…
Great service provided one day early! Wow!
Wesley was very professional and had me up and running after diagnosis ordering part and returning !
Technician was friendly quiet and fast. Showed me the problem and fixed it and cleaned everything out. Great work.
Called Mr. Appliance for a squeaking dryer. The Samsung dryer service technician, Jireh was knowledgeable and professional. He diagnosed the problem and fixed it quickly and efficiently. Please send Jireh every time. Highly recommended.
The service technician was very nice and completed the repair in a timely manner. . Their customer service was excellent !
Great Service...thorough...precise...and quick. Reasonable Price...highly recommend.
Amiable repair person was able to arrive earlier than scheduled appointment, which I appreciated. Answered questions I posed regarding part replacement, & skillfully replaced needed part.
Wonderful experience with Mr. Appliance! The technician found another issue in addition to what we called about, had it approved through our warranty service, ordered the additional part, AND had it all fixed and running within a week's time. He was professional, friendly, and left the work area neat. Very happy!
Simple repair; thanks
Mr.Shawn came on time, fixed dryer and washer in less than hour. We had some problem with washer after he left. He came next morning, used his magic hands and all was well. 5/5 would recommend. Thank you.
On time, very professional. Figured out what the dryer needed, had the parts, repaired immediately. Great value, not overcharged! Definitely recommend and would use again if needed.
He was very polite and did the job very quickly. He stay in touch so I knew when he was coming and when he was coming. I had no problem schedule appointment. Thank you so much for your service
Extremely professional. Courteous. Trustworthy.
Excellent service!
The repairman called before he came, did the job in no time. Courteous, friendly and competent. I will use them again if the need arises.
Very professional, timely, fair prices & dependable!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator repair | 186 | $201–$705 |
| Washing machine repair | 155 | $253–$392 |
| Dryer repair | 155 | $227–$359 |
| Washer/dryer repair | 121 | — |
| Dishwasher repair | 93 | $164–$360 |
| Refrigerator/freezer repair | 90 | $139–$385 |
| Stove, cooktop & oven repair | 70 | $213–$637 |
| Freezer repair | 67 | — |
