How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%64+34.9Reliability 24%48+11.6Value 14%72+10.2Replies to reviews 7%76+5.4Craft & service penalty65−3.5Momentum penalty78−2.2Experts Score= 56Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.56SCOREMr. Appliance of Memphis
Arlington, TN · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 16 appliance installation · 4.7★ from 1,993 Google reviews
Report card
Percentile vs other appliance installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Mr. Appliance of Memphis for 8 kinds of job.
Mr. Appliance of Memphis for freezer repair
Clear ✕All 68 Google reviews tagged “Freezer repair” · showing 40
My Freezer was frosting over. Tim came out and was absolutely wonderful. When I had a question the next morning, he came back out to double check. I recommend Mr. Appliance highly.
Aaron came to check out my fridge this past summer to see what was wrong. Couldn’t be nicer! I highly recommend this company.
Very professional and knowledgeable service technician, Very reasonable pricing.
Very satisfied. Work performed on time communication was good. Cost seems fair relative to market.
Repairman was courteous and very knowledgeable.
Prompt, knowledgeable service
This company came to address my cooling issue in my fridge. The tech said they were going to order parts. 1 week later no call and when I contacted them they claimed that my ticket had been closed already. I do not recommend this company that trying to monopolize the industry. They will soon make the customer…
Horrible n absolutely horrible. Cannot reach a local person. Have been told since 12:30 a Mayer would return my call today and at 4:21 pm still No return call from a manager.
I am so impressed with this company and the service technician they sent to repair my freezer. I received prompt service when I called and quick turnaround for my appointment times. The provider they sent, Chris, has been knowledgeable, professional, efficient and friendly. I highly recommend this business.
Christian was very thorough and Knowledgeable. He arrived on time and prepared to fix the problem.
Chris was extremely helpful and explained everything to me very well. Ask for him if you call these guys out.
Ask for Chris he was thorough and was able to fix my refrigerator. I was very impressed with the work he did and how efficiently he did the job.
Courteous, professional and timely service
They came out quickly and diagnosed my issue. The part was on back order so once it arrived they notified me and came the next morning to fix the issue. Chris replaced the parts in under and hour. He was very friendly and explained everything well reminding me of the warranty that was included.
Chris did a great job! Explained what the freezer needed. Ordered parts and 2 days later had it fixed! I would definitely use Mr. Appliance again. I’m spreading the word! Thanks, Chris and other Chris! ;)
Very professional and let me know what was going on with my freezer before fixing thank you .
Their serviceman, Maurice, was excellent - professional, personable and honest
Great customer service. A+++
I contacted Mr Appliance because our freezer quit freezing. They immediately set up a convenient time for a technician to come diagnose the problem. David, the tech, showed up on time, was extremely courteous and even placed a mat down and used paper shoes before coming into my home. David was professional and…
Technician was polite, on time and knew the job extremely well! He went over & above in fixing my refrigerator and was very professional in doing so! I would recommend them for any repair !
The repair man was on time and immediately diagnosed the problem. The piece had to be ordered and he scheduled a new appointment for several days later and quickly installed the replacement part at that time. A real pro!!!
Hunter does a fantastic job. He's very friendly yet professional and he knows what he's doing. I am very pleased with the work he's done for us.
I was definitely pleased with the way they handled the problem and would definitely recommend them to anyone.
I used Mr. Appliance to replace a broken ice maker. The technician was quick to arrive - they gave me a 12-5 time slot to expect him and he arrives at 1:20. He diagnosed the problem quickly and quickly replaced the ice maker. Great service! The price was also less than I expected.
Great service very professional I will call them for any other service I need.
I would give them 10 stars if I could. Very courteous, fast service an reasonable price
Love what they do very professional and nice. Will use them again 😃. Thank you 😊
They're very efficient. Everything was done quickly and neatly. My old appliances were fixed after moving into my house and being banged around in a truck. They're all like new now:)
We had a great experience and would highly recommend this business!
Jacob was an excellent repairman. He was professional, efficient, and knowledgeable. He provided options for repair and recommendations that worked for my family. If ever needed again, I’ll call Mr. Appliance.
Technician was on time and professional. He did a great job of explaining the problem and what he needed to do to fix it.
Good company. Prompt and they stand behind their work. What more to ask of a company?
Excellent repair technician—professional, knowledgable, on time
Fast and friendly service. Jacob was very knowledgeable about the repair work and upfront about the cost.
Our issue was ice forming on the freezer floor due to a clogged or frozen drain pipe that is used in the automated defrosting process. The technician was on time and called before he came. He was familiar with the problem and recommended an OEM redesigned drain pipe that will address the ice accumulation problem…
The people in the office was so nice and gives you courteous calls. I was sent a picture of Mr. Jacob the technician before arriving. I thought that was so cool I would have an idea of what he looks like upon arriving. When Mr Jacob arrived at the door he laid out a mat to walk on and covered his shoes with a shoe…
I called the number and alady picked up and she was very nice, courteous, and understanding with my matter. But, was very backed up due to the bad weather we had in Memphis Tennessee. I, then became the understanding one ,because she said no open slots. I said okay but if something becomes available then I'll…
We are new to the Collierville area and did not have an appliance repair person. After a quick internet search, I noticed that Mr. Appliance had very good reviews and we were not disappointed. Our tech was friendly and knowledgeable. I would recommend this company to anyone who is looking.
Aaron delivers once again! They can find older aplliance parts when no one else can. This is our 5th or 6th time using them on various appliances. A+++!
My refrigerator was not cooling or freezing and the ice maker was not working, The repairman was very professional and respectful. The work was done in a timely manner. This was an awesome job done by the repairman.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator repair | 186 | $201–$705 |
| Washing machine repair | 155 | $253–$392 |
| Dryer repair | 155 | $227–$359 |
| Washer/dryer repair | 121 | — |
| Dishwasher repair | 93 | $164–$360 |
| Refrigerator/freezer repair | 90 | $139–$385 |
| Stove, cooktop & oven repair | 70 | $213–$637 |
| Freezer repair | 67 | — |
