How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%64+34.9Reliability 24%48+11.6Value 14%72+10.2Replies to reviews 7%76+5.4Craft & service penalty65−3.5Momentum penalty78−2.2Experts Score= 56Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.56SCOREMr. Appliance of Memphis
Arlington, TN · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 16 appliance installation · 4.7★ from 1,993 Google reviews
Report card
Percentile vs other appliance installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Mr. Appliance of Memphis for 8 kinds of job.
Mr. Appliance of Memphis for refrigerator/freezer repair
Clear ✕All 90 Google reviews tagged “Refrigerator/freezer repair” · showing 20
We had Chris, He was very good, Kind and Professional, Did a great job and we were very happy with him, We will use yall again!
These guys are always quick to respond, reasonable and transparent with repairs. I’ve used them twice with 4 appliances and will continue to use them with these kind of issues!
The technician was very knowledgeable and fixed my appliance very speedily.
They're very professional and care about the customer; they see to it that your appliance work the way it did when you first purchase your product.
Excellent! Maurice was professional from beginning to end. Will definitely call Mr.Appliance for all of my appliance needs!
Hunter did great. Will hire you all again. Fair pricing. Great service
Hunter Petty was the service technician they sent out. He was fantastic!! Diagnosed the problem went and got the part and fixed it quickly & effectively. I will be recommending them to my friends & family. Already put a review on Nextdoor
Repairman was knowledgeable and friendly he checked out the refrigerator and told me the part I needed put it on everything start working I will use there services again I'm going to try Mr. Rooter next
The service was professional and friendly. The service man was knowledgeable on all the appliances needing work. They stayed on schedule and repairs are finished. My only negative would be the $150 housecall fee which I feel is high. My fee was waived from a home show appointment but I might hesitate to call again due to the high fee.
Friendly, professional service, thank you!
Aaron Taylor was my repair man He was fast, and very professional. He could not have been more pleasant I highly recommend them!
On time
You can’t charge quadruple for a part and expect the client to be happy. I kept the faulty part after the tech removed it and looked it up on several websites. I could have had it shipped to my house in 2 days for 1/3 to 1/4 of the price you charged me. No complaints with your service technician. He was friendly,…
outstanding
Excellent
They diagnosed the problem and had it fixed in about 30 minutes They were neat and left everything clean
Outstanding job and service.
They're very efficient. Everything was done quickly and neatly. My old appliances were fixed after moving into my house and being banged around in a truck. They're all like new now:)
expensive & I had to wait a week before the repair was made
Mr. Appliance has provided repairs on a Maytag dryer and a Samsung refrigerator, and they did great work both times.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator repair | 186 | $201–$705 |
| Washing machine repair | 155 | $253–$392 |
| Dryer repair | 155 | $227–$359 |
| Washer/dryer repair | 121 | — |
| Dishwasher repair | 93 | $164–$360 |
| Refrigerator/freezer repair | 90 | $139–$385 |
| Stove, cooktop & oven repair | 70 | $213–$637 |
| Freezer repair | 67 | — |
