Experts Reviews · Company report
Mr. Appliance of Memphis logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%64+34.9Reliability 24%48+11.6Value 14%72+10.2Replies to reviews 7%76+5.4Craft & service penalty65−3.5Momentum penalty78−2.2Experts Score= 56Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.56SCORE

Mr. Appliance of Memphis

Arlington, TN · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 16 appliance installation · 4.7★ from 1,993 Google reviews

Report card

Percentile vs other appliance installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mr. Appliance of Memphis is better than 64% of appliance installation.B
64
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mr. Appliance of Memphis is better than 48% of appliance installation.C
48
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mr. Appliance of Memphis is better than 65% of appliance installation.B
65
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mr. Appliance of Memphis is better than 72% of appliance installation.B
72
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mr. Appliance of Memphis is better than 78% of appliance installation.B
78
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mr. Appliance of Memphis is better than 76% of appliance installation.B
76

Reviews for your job

Customers hired Mr. Appliance of Memphis for 8 kinds of job.

Mr. Appliance of Memphis for stove, cooktop & oven repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.70
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.77
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$213–$637
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Stove, cooktop & oven repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 5
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.93%

All 70 Google reviews tagged “Stove, cooktop & oven repair” · showing 20

J12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

David is a very knowledgeable, professional and friendly technician. This was the second time I have used Mr Appliance services. I will certainly do so in the future...when, not if, my next appliance breaks.

Stove, cooktop & oven repair
Brett10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Responded quickly and set up an appointment the next day. Spencer, the technician, was knowledgeable and resolved the issue quickly. Plus, he was prompt and reliable, arriving exactly when scheduled.

Paid $500+Reasonable priceStove, cooktop & oven repair
Wendy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Mr. David Pies was kind enough to come service our oven even though it was later in the day. As soon as I told him what happened, he knew what was wrong and fixed it! It was great! No parts to order, no coming back .... it was fixed! Important .... to me .... was the fact that he is a very, very nice man. Most appreciated!!

Paid $500+Not sureStove, cooktop & oven repair+ Value
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Friendly, professional service and expertise! Highly recommend.

Reasonable priceDishwasher repairStove, cooktop & oven repair
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★

ontime and accurate information

Paid $500+Reasonable priceStove, cooktop & oven repair
Tyra5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

David is amazing!

Paid $100–150Great priceStove, cooktop & oven repair
M3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Bryan has a passion for what he does and wants to do it well. He is concerned and cares about customer satisfaction. I'm happy about my cooktop repair.

Paid $500+Reasonable priceStove, cooktop & oven repair
Paul10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great service

Stove, cooktop & oven repair
Regina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★

The technician was excellent—friendly, knowledgeable, and thorough. However, the office staff received a poor review. I requested an evening appointment due to a doctor's visit, but they scheduled a morning slot. When I called to clarify, the staff was rude and offered no solution, simply telling me to reschedule.…

Paid $450–500OverpricedStove, cooktop & oven repair
George4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Brian is wonderful .

Paid $500+Reasonable priceStove, cooktop & oven repairOven repair
Dorothy13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Bryan made adjustments to my stovetop and showed me how to take apart/reassemble the components! He’s a very good teacher.

Paid $150–200Great priceStove, cooktop & oven repair
Leigh4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Spencer was great!! Friendly and very knowledgeable. I am very happy with his performance and customer service skills.

Paid $150–200Reasonable priceStove, cooktop & oven repair
William8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Bryan was on time, appointment was only one business day from initial call. fast work, reasonable price. Very nice as well!

Paid $200–250Reasonable priceStove, cooktop & oven repair
Anita3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Brian was great. Very professional. Ended up saving me money.

Stove, cooktop & oven repair
Daniel9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Experienced, quick and prompt. Fixed my oven fast.

Stove, cooktop & oven repair
RobertLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Service started with the office. Very pleasant and listened. The serviceman, Hunter, explained what was required, how long to get the parts and cost. Today was the install. Hunter detailed the expectations. Customer service was fantastic. Hunter put new seals on the refrigerator, element in the oven and burner on the stove top. Thank you.

Refrigerator repairStove, cooktop & oven repair+ Responsiveness+ Punctuality+ Quality
Emilie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

The service man was so nice about explaining what to do to maintain my range. Grant you, it was a bit pricey but worth it.

Stove, cooktop & oven repair+ Punctuality+ Professionalism
micheleLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Very professional and knowledgeable. Did a great job. David their technician was fabulous. Will definitely use again for appliance repair.

Stove, cooktop & oven repair
darwin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Ok

Stove, cooktop & oven repair+ Responsiveness+ Punctuality
Adina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Spencer was great!

Stove, cooktop & oven repair+ Responsiveness+ Punctuality+ Professionalism

Show more stove, cooktop & oven repair reviews (50 more) →

Price

$371+28% vs typical appliance installation

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 8%Reasonable 66%Overpriced 14%Not sure 12%

Jobs customers hired them for

JobReviewsCategory typical
Refrigerator repair186$201–$705
Washing machine repair155$253–$392
Dryer repair155$227–$359
Washer/dryer repair121—
Dishwasher repair93$164–$360
Refrigerator/freezer repair90$139–$385
Stove, cooktop & oven repair70$213–$637
Freezer repair67—

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