How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%64+34.9Reliability 24%48+11.6Value 14%72+10.2Replies to reviews 7%76+5.4Craft & service penalty65−3.5Momentum penalty78−2.2Experts Score= 56Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.56SCOREMr. Appliance of Memphis
Arlington, TN · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 16 appliance installation · 4.7★ from 1,993 Google reviews
Report card
Percentile vs other appliance installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Mr. Appliance of Memphis for 8 kinds of job.
Mr. Appliance of Memphis for stove, cooktop & oven repair
Clear ✕All 70 Google reviews tagged “Stove, cooktop & oven repair” · showing 60
David is a very knowledgeable, professional and friendly technician. This was the second time I have used Mr Appliance services. I will certainly do so in the future...when, not if, my next appliance breaks.
Responded quickly and set up an appointment the next day. Spencer, the technician, was knowledgeable and resolved the issue quickly. Plus, he was prompt and reliable, arriving exactly when scheduled.
Mr. David Pies was kind enough to come service our oven even though it was later in the day. As soon as I told him what happened, he knew what was wrong and fixed it! It was great! No parts to order, no coming back .... it was fixed! Important .... to me .... was the fact that he is a very, very nice man. Most appreciated!!
Friendly, professional service and expertise! Highly recommend.
ontime and accurate information
David is amazing!
Bryan has a passion for what he does and wants to do it well. He is concerned and cares about customer satisfaction. I'm happy about my cooktop repair.
Great service
The technician was excellent—friendly, knowledgeable, and thorough. However, the office staff received a poor review. I requested an evening appointment due to a doctor's visit, but they scheduled a morning slot. When I called to clarify, the staff was rude and offered no solution, simply telling me to reschedule.…
Brian is wonderful .
Bryan made adjustments to my stovetop and showed me how to take apart/reassemble the components! He’s a very good teacher.
Spencer was great!! Friendly and very knowledgeable. I am very happy with his performance and customer service skills.
Bryan was on time, appointment was only one business day from initial call. fast work, reasonable price. Very nice as well!
Brian was great. Very professional. Ended up saving me money.
Experienced, quick and prompt. Fixed my oven fast.
Service started with the office. Very pleasant and listened. The serviceman, Hunter, explained what was required, how long to get the parts and cost. Today was the install. Hunter detailed the expectations. Customer service was fantastic. Hunter put new seals on the refrigerator, element in the oven and burner on the stove top. Thank you.
The service man was so nice about explaining what to do to maintain my range. Grant you, it was a bit pricey but worth it.
Very professional and knowledgeable. Did a great job. David their technician was fabulous. Will definitely use again for appliance repair.
Ok
Spencer was great!
Very fast . Very courteous. Iv used them 3 times same GOOD service every time
Tech was very professional and the repair was done quickly.
Great service.
Did the job. Professional and responsive to the repairs necessary
They made my day. I will always call them for my repairs. Thanks again!
The team at Mr. Appliance is very professional and knowledgeable. They got our stove working the same day.
Didn't like the service, technician didn't check it{ he just ask me what it doing and i told him } He stated you would be better off getting a new one , for both appliance .well they could have stated that over the phone and save me my money and time THANKS FOR NOTHING
Very prompt and professional service.
Courteous and professional
Very friendly, excellent customer service. Knowledgeable, and prompt. Ordered a part gave me a date and time, my oven is like new❤️❤️ I really liked the kid who did the service!!
I would highly recommend Mr Appliance service. My neighbor recommended them to me. They were precise, on time and very reasonably priced.
They wanted to charge me a 500% mark up on a part that they didn't have in stock. I found the original OEM part for HUNDREDS LESS online. They wouldn't even come back out and install it WITHOUT a EXTRA 185 dollar labor charge,mind you I had just paid 108 dollar service fee the day before. So that would of been 293…
Bryan served my stove today and he was on time, friendly and professional. Granted, my stove was fine and it was a fuse issue I appreciate the professionalism and will request Mr. Appliance serve me everytime my warranty company sends someone.
Very satisfied. Have used them for years.
I needed an appliance repaired in time for a home sale. Jessica and Terri at the call center were friendly and professional; Wesley the technician was outstanding. Personable and knowledgeable, he completed the work in a way that left a very favorable impression. Very well done! I offer my highest recommendation.
Thanks Wesley!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator repair | 186 | $201–$705 |
| Washing machine repair | 155 | $253–$392 |
| Dryer repair | 155 | $227–$359 |
| Washer/dryer repair | 121 | — |
| Dishwasher repair | 93 | $164–$360 |
| Refrigerator/freezer repair | 90 | $139–$385 |
| Stove, cooktop & oven repair | 70 | $213–$637 |
| Freezer repair | 67 | — |
