How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%64+34.9Reliability 24%48+11.6Value 14%72+10.2Replies to reviews 7%76+5.4Craft & service penalty65−3.5Momentum penalty78−2.2Experts Score= 56Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.56SCOREMr. Appliance of Memphis
Arlington, TN · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 16 appliance installation · 4.7★ from 1,993 Google reviews
Report card
Percentile vs other appliance installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Mr. Appliance of Memphis for 8 kinds of job.
Mr. Appliance of Memphis for washer/dryer repair
Clear ✕All 121 Google reviews tagged “Washer/dryer repair” · showing 100
I have always like the service that I have received from this company. Parts have a shorter wait time now than 3/4 years ago thankfully. In the past we waited a week or two now it was just a long weekend. I appreciated the cleanup too.
Mr. David is very professional, friendly, and kind. He explains what needs to be done and looks at the equipment as preventing future problems
Very happy with your company. The technician who did the work was very knowledgeable and completed the job in a timely manner. 👏
Excellent experience with the technician Shawn who was quite knowledgeable.
Bryon was efficient and professional and got my washing machine working. He always goes beyond to make sure we are satisfied! Price for repair and time spent very reasonable.
No call no show. Had an appointment on 3/27, 8AM-12PM. Called to get answers and they never got back to me. Missed a day of work because of these people. Ended up just buying a new dryer.
Very professional service and communication. Fantastic speed of repairs with reasonable pricing.
Excellent service and so very knowledgeable- highly recommend and will use again
Always a great Experience w Mr. Appliance of Memphis!! Great service!!
The experience that I had with this company was beyond exceptional. I wish there were 10 stars available because that's exactly the kind of service that this company provides. Thank you so much!!!!
Great Service
I would give them 10 stars if I could. Very courteous, fast service an reasonable price
Our problem was diagnosed quickly and repaired as soon as parts were available. A + service
Great job!
Came out next day, and on time! Tech was very knowledgeable and quick. Will definitely use them again!
Great job
Washer would not drain. Replaced circuit board
Excellent tech. Very informative and thorough.
Overpriced! I payed 300 dollars for a 11 dollar part that took him 5 minutes to replace. Wished I would’ve Google how to do myself.
Excellent service and great technician, Hunter.
Great experience. Best repair technician I have ever had work on any appliance in my home. Very clean and exalent work.
Showed up in a very timely manner and did the job perfectly Very professional and prompt. Couldn’t be more pleased
The problem appears to be fixed. I have used the washer only once, since repaired. It costed the price of 1/2 of a new machine. $379.00. Replaced suspension springs. Total repair time 15 mins.
They're very efficient. Everything was done quickly and neatly. My old appliances were fixed after moving into my house and being banged around in a truck. They're all like new now:)
Fast, efficient, effective. Professional. Painless. Could not get anyone else here for days. They got someone here in a few hours. Highly recommend them. Unexpectedly great service.
The tech was professional and quick with the repair. He showed me exactly what it was going to cost and let me know that if when he got into the appliance and something else was wrong it would change the total. Which is completely understandable as that would be an additional problem that needed work. I would…
The tec came broke my washing machine.it was at least working before he came! I was finally reimbursed my money, but never compensated for my washing machine! Had to purchase another machine like people can pull $575.00 out the air!!!! I WILL NEVER USE THEM AGSIN😡😡😡
Fast, efficient, and polite service. Our repairman even put surgical type covers over his shoes.
Very professional and very knowledgeable
No show, no call, no heads up. I scheduled a time for a tech to come out today between 12-5pm and no one ever showed. They never even called to say they weren’t coming. So unprofessional. Won’t be using them again
Wesley did a wonderful job! He was on time and professional! Thank you for fixing my washer so quickly!
Mr. Appliance has provided repairs on a Maytag dryer and a Samsung refrigerator, and they did great work both times.
Dryer repair. Prompt service and repair was done very fast. Thank you.
The Technician was very friendly and answered all of my questions. He also did a great job fixing my Washer and dryer. I would highly recommend Mr. Appliance to all my friends and family.
Had a tech out to repair an error on my new washer, literally less than a year old new. He called me at work and Informed me that there was now “water rushing it if the wall and it wasn’t doing that before.” He said he couldn’t fix it bc he’s not a plumber. Well I called MR Appliance to explain, they asked if I…
Arrived before time, complete repair quickly, the price I could was right
Technician in and out in less than an hour. Knew the problem and how to solve. Very pleased. Will contact again.
they were on it maybe a little pricey but well worth!
The technicians were very Professional and I have not had any problems since my appliances were serviced.
Took two weeks to get part, but dryer is fixed young man was very professional and respectful.
Excellent service. Communication was top notch and the repair tech was excellent; he explained what was wrong and what he was going to do. Will use again.
Very professional and knowledgeable fantastic service will definitely use again
Mr.Shawn came on time, fixed dryer and washer in less than hour. We had some problem with washer after he left. He came next morning, used his magic hands and all was well. 5/5 would recommend. Thank you.
Great Service, Tech very knowledgeable and clean.
Serviceman was very friendly and professional. He diagnosed the problem and repaired my dryer in 30 minutes. Thanks!!
Shawn gave me a qoute, went and got the part and came back for repair in the same day.
They were easy to schedule Came when they said they would Communicated well Very professional and repaired my dryer on the spot
The technician arrived at the earlier of the projected times, repaired the problem quickly, leaving me the rest of the day to myself. I was very pleased with the services.
I had a dryer repaired for my rental property. My tenant was told the tech will come on Friday and then he was told that the tech will come on Monday 8-12pm. My tenant took off from work and stayed at home waiting until 12:30pm. He contacted me and said no one showed up. I called Mr. Appliance and was told it is…
Mr. Shawn was very professional and completed the task very quickly. I felt that the cost for the repair was a little high, but I needed it fixed. Thanks
Mr Wesley came out to look at my dryer and was able to fix the problem and get it back working The same day he was very professional and got the job done.🌟🌟🌟🌟🌟
Very responsive and professional. They were prompt and helpful. Hopefully I won't need them again, but if I do, they'll get my business!!
They showed up on time and the repair person was professional, efficient, friendly and effective. Great communication from the company, too. I got a text with the repairman’s name & picture + texts when he was on his way to my house. Would definitely recommend this company!
Great service. The technician knew what the problem was within the first minute. The whole thing took only about 30 minutes. I'll use Mr. Appliance again.
Very quick service and fixed issue
Great service, on time, fast work, appeared to be quality parts. Cons: be prepared to lay out some cash. Very expensive. The repair was one hundred dollars less than the Dryer cost. Since it was during pandemic and getting a new dryer was 2 months back ordered, we had no choice but to fork down the cash.
I enjoyed my certified technician Nick he was professional and very knowledgeable about my dryer. His service was outstanding, I will use this company again in the future.
Super nice staff that answers the phone and kept me up to date on parts ordered for my repair. Great technician came and fixed my leaking washer. He did a thorough job checking the problem source and he was very careful moving the washer/dryer so they would not be scratched or damage the floors. I’m very happy customer 😺
I found Kasper to be compent, caring, and super friendly.
48hours from the time I googled to fixed appliance. Will definitely keep them in my back pocket
Great experience- receptionist were pleasant and helpful. Sean did a good job- Thank you. I’m glad our son recommended Mr. Appliance!
Professional and friendly; great job.
Excellent service very professional very knowledgeable on my Samsung dryer, save me $1,100 from buying a Maytag dryer, cancel my purchase just yesterday and now my dryer is repaired thanks to Mr. Appliance.
The repair technicians was professional and knowledgeable. He completed the job in a timely fashion
Mr. Appliance is an awesome company. If you have any repair needs I would highly recommend them. Everyone that I spoke to was very friendly and helpful. My washing machine got fixed a day earlier than expected! Top notch all the way!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator repair | 186 | $201–$705 |
| Washing machine repair | 155 | $253–$392 |
| Dryer repair | 155 | $227–$359 |
| Washer/dryer repair | 121 | — |
| Dishwasher repair | 93 | $164–$360 |
| Refrigerator/freezer repair | 90 | $139–$385 |
| Stove, cooktop & oven repair | 70 | $213–$637 |
| Freezer repair | 67 | — |
