How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%64+34.9Reliability 24%48+11.6Value 14%72+10.2Replies to reviews 7%76+5.4Craft & service penalty65−3.5Momentum penalty78−2.2Experts Score= 56Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.56SCOREMr. Appliance of Memphis
Arlington, TN · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 16 appliance installation · 4.7★ from 1,993 Google reviews
Report card
Percentile vs other appliance installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Mr. Appliance of Memphis for 8 kinds of job.
Mr. Appliance of Memphis for washing machine repair
Clear ✕All 155 Google reviews tagged “Washing machine repair” · showing 40
We've been having problems with our washer sometimes leaving our clothes soaking wet so we scheduled an appointment. He came within the quoted appointment window. He said the washer had multiple codes and cleared them and said if it happens again take a picture of the cycle etc and they can come out again. I ran a…
Technician was prompt, on time, explained what was needed, efficient.
Service was excellent !!!!
Knowledgeable. Very nice and kind gentleman. Very patient also
They are very good and thorough. I would use them again.
Great service. Transparent on price to fix. Quick repair. Highly recommended.
David contacted prior to coming which was good. Upon entering house he wore covers on shoes which is good. Very polite. Happy with his work so far. Hope no additional issues.
Service tech was very professional and kind. A little pricey but so far although it has been less than a day, my repair job is complete and machine is working.
Could not find an appliance repairman. Was told to call Mr Appliance of memphis. Made an appointment online and received a call to confirm that someone would be at my home in 24 hours. Wesley showed up right on time and immediately diagnosed the problem and quoted the price and said he had the parts on his…
Excellent had to order part very timely
Excellent job!! Very polite!!!
I needed to get my washer repaired. The Mr. Appliance technician, Bryan, was professional, punctual, and personable. He quickly diagnosed the problem and came back 2 days later to put in new suspension rods. There is a one year warranty on the parts and work. I am satisfied with the work.
Good service. Reasonably on time. Knowledgeable and fixed the problem in short amount of time. Friendly and professional service tech. Will use them again.
I could not be more pleased. Their service process is excellent. Scheduling was easy but the real treat was dealing with their tech “David” was superb. Parking in the street, mat put down at the door, booties on etc. Turned an unfortunate episode into a pleasure to deal with.
Technician was courteous and efficient.
The technician, Wesley, was very polite! He arrived on time, quickly assessed the issue, and explained to me. He had to order the parts but again on his return to complete the job, which it was today, he was on time, professional and finished very quickly. So far I can say that he did a great job 👏 Thank you ! I recommend Mr. Appliance of Memphis
Fast, friendly and knowledgeable service. I will definitely use them again for any appliance repair. David was a great service technician.
I will never use this company again. I have a Samsung washing machine less than 6 years old. The tech that came out told me that the parts were discontinued and charged me 141 dollars to tell me they can’t fix it. He was at my house less than 10 minutes. I called Mr. Appliance to request a partial refund since they…
Updating my review to three stars: Mr. Appliance refunded the $150 service charge, which we very much appreciate. We paid Mr. Appliance $150 to send a tech out to help with our washing machine on February 4th. When he arrived, he looked at the washing machine (didn't touch it), Googled something on his phone, and…
Excellent service, very professional. Fixed my washer and I’m washing clothes again already! Thank you!
Mr Appliance is the best repair company that I’ve dealt with in 50 years of building houses
He was very professional and called ahead that he was coming. Cleaned up after the job was done.
Fast and fixed. Problem solved. Stuck valve on washer
Technician was very professional , on time and communicated in a easy to understand manner. Scheduling was easy, professional and I was able to talk to a human.
Professional and timely service
Chris was wonderful! He repaired my washer and answered any questions I had! Very professional and did a great job in getting my washer back to its "old self"! And the replacement part is under a 1 year warranty. Well worth the price!
Quick repair. Great service from the technician.
Quick repair
Prompt, courteous, and knowledgeable service.
We have nothing but gratitude for our technician, Christian. He has helped us navigate the difficult task of dealing with the manufacturer.
Very good service service
Spencer was great!
I was told of i didn't agree with the repair I would be charged a 120.00 fee for diagnostic which I was fine with. However after getting my receipt it was 146.00 that was charged. Im ok with the fee IF Iwas told they charged taxes as well. I have dealt with repair companies before and have been told upfront the fees…
Nice and friendly. We Called yesterday and they came the next morning on time and even called and emailed prior to coming. They sent a photo of the technician as well, which was helpful in this world.
Tech showed up on time, very professional in work quality and attitude, highly recommend Mr appliance, will use again if needs arises.
David was very nice,on time and very professional. He got the job done and it did not take long it all
Spencer arrived on time. He was very professional and kept me updated on what he was doing. He fixed my washer and he was very nice
This was a very pleasant experience. He showed up when he said he would and completed the task in an orderly manner.
Spencer was polite, knowledgeable and very efficient. Mr Appliance is now on my speed dial. Reasonable rates also. Thank you!
Very friendly, reliable, and quick.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator repair | 186 | $201–$705 |
| Washing machine repair | 155 | $253–$392 |
| Dryer repair | 155 | $227–$359 |
| Washer/dryer repair | 121 | — |
| Dishwasher repair | 93 | $164–$360 |
| Refrigerator/freezer repair | 90 | $139–$385 |
| Stove, cooktop & oven repair | 70 | $213–$637 |
| Freezer repair | 67 | — |
