How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%64+34.9Reliability 24%48+11.6Value 14%72+10.2Replies to reviews 7%76+5.4Craft & service penalty65−3.5Momentum penalty78−2.2Experts Score= 56Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.56SCOREMr. Appliance of Memphis
Arlington, TN · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 16 appliance installation · 4.7★ from 1,993 Google reviews
Report card
Percentile vs other appliance installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Mr. Appliance of Memphis for 8 kinds of job.
Mr. Appliance of Memphis for washing machine repair
Clear ✕All 155 Google reviews tagged “Washing machine repair” · showing 100
We've been having problems with our washer sometimes leaving our clothes soaking wet so we scheduled an appointment. He came within the quoted appointment window. He said the washer had multiple codes and cleared them and said if it happens again take a picture of the cycle etc and they can come out again. I ran a…
Technician was prompt, on time, explained what was needed, efficient.
Service was excellent !!!!
Knowledgeable. Very nice and kind gentleman. Very patient also
They are very good and thorough. I would use them again.
Great service. Transparent on price to fix. Quick repair. Highly recommended.
David contacted prior to coming which was good. Upon entering house he wore covers on shoes which is good. Very polite. Happy with his work so far. Hope no additional issues.
Service tech was very professional and kind. A little pricey but so far although it has been less than a day, my repair job is complete and machine is working.
Could not find an appliance repairman. Was told to call Mr Appliance of memphis. Made an appointment online and received a call to confirm that someone would be at my home in 24 hours. Wesley showed up right on time and immediately diagnosed the problem and quoted the price and said he had the parts on his…
Excellent had to order part very timely
Excellent job!! Very polite!!!
I needed to get my washer repaired. The Mr. Appliance technician, Bryan, was professional, punctual, and personable. He quickly diagnosed the problem and came back 2 days later to put in new suspension rods. There is a one year warranty on the parts and work. I am satisfied with the work.
Good service. Reasonably on time. Knowledgeable and fixed the problem in short amount of time. Friendly and professional service tech. Will use them again.
I could not be more pleased. Their service process is excellent. Scheduling was easy but the real treat was dealing with their tech “David” was superb. Parking in the street, mat put down at the door, booties on etc. Turned an unfortunate episode into a pleasure to deal with.
Technician was courteous and efficient.
The technician, Wesley, was very polite! He arrived on time, quickly assessed the issue, and explained to me. He had to order the parts but again on his return to complete the job, which it was today, he was on time, professional and finished very quickly. So far I can say that he did a great job 👏 Thank you ! I recommend Mr. Appliance of Memphis
Fast, friendly and knowledgeable service. I will definitely use them again for any appliance repair. David was a great service technician.
I will never use this company again. I have a Samsung washing machine less than 6 years old. The tech that came out told me that the parts were discontinued and charged me 141 dollars to tell me they can’t fix it. He was at my house less than 10 minutes. I called Mr. Appliance to request a partial refund since they…
Updating my review to three stars: Mr. Appliance refunded the $150 service charge, which we very much appreciate. We paid Mr. Appliance $150 to send a tech out to help with our washing machine on February 4th. When he arrived, he looked at the washing machine (didn't touch it), Googled something on his phone, and…
Excellent service, very professional. Fixed my washer and I’m washing clothes again already! Thank you!
Mr Appliance is the best repair company that I’ve dealt with in 50 years of building houses
He was very professional and called ahead that he was coming. Cleaned up after the job was done.
Fast and fixed. Problem solved. Stuck valve on washer
Technician was very professional , on time and communicated in a easy to understand manner. Scheduling was easy, professional and I was able to talk to a human.
Professional and timely service
Chris was wonderful! He repaired my washer and answered any questions I had! Very professional and did a great job in getting my washer back to its "old self"! And the replacement part is under a 1 year warranty. Well worth the price!
Quick repair. Great service from the technician.
Quick repair
Prompt, courteous, and knowledgeable service.
We have nothing but gratitude for our technician, Christian. He has helped us navigate the difficult task of dealing with the manufacturer.
Very good service service
Spencer was great!
I was told of i didn't agree with the repair I would be charged a 120.00 fee for diagnostic which I was fine with. However after getting my receipt it was 146.00 that was charged. Im ok with the fee IF Iwas told they charged taxes as well. I have dealt with repair companies before and have been told upfront the fees…
Nice and friendly. We Called yesterday and they came the next morning on time and even called and emailed prior to coming. They sent a photo of the technician as well, which was helpful in this world.
Tech showed up on time, very professional in work quality and attitude, highly recommend Mr appliance, will use again if needs arises.
David was very nice,on time and very professional. He got the job done and it did not take long it all
Spencer arrived on time. He was very professional and kept me updated on what he was doing. He fixed my washer and he was very nice
This was a very pleasant experience. He showed up when he said he would and completed the task in an orderly manner.
Spencer was polite, knowledgeable and very efficient. Mr Appliance is now on my speed dial. Reasonable rates also. Thank you!
Very friendly, reliable, and quick.
Mashing machine stopped working. Wesley diagnosed the issue and replaced the part that wasn't working
Diagnosed the problem, made the repair and everything works as expected . Guy was professional and nice . Definitely recommend .
DO NOT USE. They have so many bad reviews, if I'd read the reviews I would not have used them. They offer to apply their service call charge (approx $100) to the repair charge if they do the repair. Their repair is approx $100 more than most repair companies, but since you have to pay for their service call ( approx…
Fast and Friendly service!
Mr Appliance is a great company to do business with. From scheduling my appointment, to the service technician all the staff so kind and helpful. I was so disappointed with my drain pump not working properly after having the new washer for only 2yrs. After being inform I still had more questions before deciding on…
My tech was amazing. In and out in no time
I will definitely call them for future repairs. It may seem costly but t was cheaper than buying a new washing machine
Dave was very professional! Took the time to explain in detail My Washer issue. Happy my washer is back to normal. Thank you Mr. Appliance!
Very great service I would recommend
I would highly recommend Mr. Appliance! Martien? was on time and he explained everything to us. Very professional and polite.
The experience that I had with this company was beyond exceptional. I wish there were 10 stars available because that's exactly the kind of service that this company provides. Thank you so much!!!!
Very professional
They Where Prompt, Got the job done super Fast, and Shawn knows the Game and is Great at his Craft.. 👍🏾👍🏾
Good service
This was my first time using Mr. Appliance. And I can say, they didn't disappoint. The lady who set my appointment was very courteous and polite and they scheduled the appointment around my availability. My repair tech Shawn was on time, professional, and knowledgeable. He diagnosed the issue with my front load…
Shawn was on time and Absolutely amazing!!!
He was nice and very neat and fast with his work. Thanks Mr.Appliance.
They had to come to come twice only because they did not have the part in stock for the repair. I would call them again.
I like how I was sent a picture before Shawn arrived. He had excellent customer service and was able to explain to me what was going on with my washing machine. Shawn had to order a part and he returned a day later with the part as promised and fixed the problem. My washing machine is back up and running Thanks to…
Washer would not drain. Replaced circuit board
On time, excellent service, honest, friendly and straight forward. No better than this!
Good job!
The technician that repaired our washing machine was very professional, and did a great job. We would recommend this company. They also, repaired our stove.
Timely, professional, mindful of our home, so as to minimize any mess. Problem solved on the first pass, very pleased and will continue call for appliance issues!
Shawn was very nice and professional. I like that you sent a picture prior to him arriving at house. I would definitely recommend your company.
Repair tech on time and very friendly! Found our problem and fixed in an hour!
Technician explained how the switches in the machine worked to control it's functions. Showed me how he determined point of issue and how he would fix the issue. He was knowledgeable and educated me on the unit so I understood the process.
Tech was very professional and the repair was done quickly.
David was very professional and made our washing machine repair a breeze. he explained to me what exactly happened and what he did to fix it. definitely recommend contacting them!!
None
Washer repaired & I was pleased.
The repair went well. The price was equitable. It was done quickly and efficiently by a knowledgeable technician.
After returning with the family from a vacation to Disneyworld, I went to the laundry room to wash the kids clothes when the second I opened my washing machine, water came pouring out and soaked me and my floor. I called Mr. Appliance and they had a repairman out on location in just two hours. I HIGHLY recommend these guys for your repair needs.
Excellent Service
I called Mr. Appliance for help with my Samsung washer. I had techs G and Martinez for the service. They were courteous, professional, and gave me their recommendation based off what was wrong. I would definitely call them out again for appliance repair!
Had a tech out to repair an error on my new washer, literally less than a year old new. He called me at work and Informed me that there was now “water rushing it if the wall and it wasn’t doing that before.” He said he couldn’t fix it bc he’s not a plumber. Well I called MR Appliance to explain, they asked if I…
They aren’t always the fastest to get an appointment but the service techs are great! Wesley has been to my home several times and is always on time, professional and friendly! The prices are a bit higher than other places but they are trustworthy!
Review of Service Provided 12/2021 I have used Mr. Appliance before, and am aware their prices can be high, but have been pleased with their prior service. I called them for a washing machine that was displaying an error code, and that would not drain. The technician spent no more than 5 minutes looking at my…
The technician was very good at replacing the quad valve for my GE washer. His office/customer service never told me I had an appointment scheduled for the day he came. The only reason anyone was able to be there was because I had a dead battery on my truck, and my wife had to leave work to come stay after I got my…
Shawn McGoldrick did a wonderful job!
This was my second time to use Mr. Appliance for repairs. The individual I spoke to on the phone for scheduling , as well as the individuals who came to my home to evaluate the problem and ultimately make the repairs, were all very friendly, helpful and professional. I was completely comfortable having them in my…
Excellent service. The tech was able to diagnose and repair my washing machine, unlike another company who told me I needed to purchase a new one. Definitely give them a call for repairs. It was a great experience.
The tech came to fix my washer. Long story made short. The problem wasn’t the washer. However the tech told me my washing machine was not repairable. I paid over $100 to be told this. When it was never broke. I called and they told me they would refund the fee, but they never did and would never follow up. Don’t use.
Mr.Shawn came on time, fixed dryer and washer in less than hour. We had some problem with washer after he left. He came next morning, used his magic hands and all was well. 5/5 would recommend. Thank you.
Great response to my request for repair. They did ha e to get the part but it only took a week. The repairman was really nice. Did a great job. I highly recommend Mr Appliance!!
Total professionalism. Appointments were kept as promised, and communications were excellent. Great service, and highly recommended.
Spencer was polite and prompt.
I received a text with the repair man picture and name which was great (Mr. Spencer). He was on time with mask and covers for his shoes. He was professional and fast. The repair was cheaper than buying a new/used washer. I would definitely recommend.
Shawn called before arrival, on time, listened to my concerns and wore booties and mask. Very professional and knowledgeable. Diagnosed problem promptly and showed me the cause of the washer leaking water and tangling my clothes. This same problem was not caught by another company several months ago. He immediately…
The technician is very experienced and get the problem resolved pretty soon. The schedule process is good as well.
I have a dated washing machine, Spencer looked at the washer, diagnosed the problem, or problems I should say, and was able to repair the same day with great skill and courtesy.. would highly recommend Mr.Appliance for any appliance issues!
Timely, professional, and curious. Spencer was great!
Very prompt service with quick and quality work.
The staff was extremely helpful and the technician was knowledgeable about my problem and fixed it quickly.
Our dishwasher was making strange sounds, called Mr. Appliance. They sent a "pro" over who diagnosed our motor was out, and estimated $847.00 in parts and labor to repair. We then told them we will get a new one and they would return (applying the $108.00 they charged us) towards to installation. Two weeks later,…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator repair | 186 | $201–$705 |
| Washing machine repair | 155 | $253–$392 |
| Dryer repair | 155 | $227–$359 |
| Washer/dryer repair | 121 | — |
| Dishwasher repair | 93 | $164–$360 |
| Refrigerator/freezer repair | 90 | $139–$385 |
| Stove, cooktop & oven repair | 70 | $213–$637 |
| Freezer repair | 67 | — |
