WASHER DRYER HOOKUP SERVICES · BROKEN ARROW, OK
Mr. Appliance of Metro Tulsa logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%41+14.4Reliability 15%50+7.5Craft & service 20%63+12.6Value 10%38+3.8Momentum 8%50+4Track record 7%77+5.4Accountability 5%68+3.4Experts Score= 51Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.51SCORE

Mr. Appliance of Metro Tulsa

Better than 36% of washer dryer hookup services · #7 of 11

4.8★1,130 Google reviewsGoogle star rating as shown on Google Maps.
4.80★last 12 monthsAverage stars on reviews from the last 12 months only.
2.8%1–2★ in 2 yrs (avg 3.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
80%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Recent priced reviews

★★★★★ Miriam · 5 days ago

This is the second time we have used Me. Appliance and your service is great and reasonably priced.

Paid $350–400Reasonable priceRefrigerator/freezer repair
★★★★★ Shirah · Edited 5 days ago

Repaired my under the counter ice maker. Was available ahead of schedule. Got parts and repaired it the same day. Knowledgeable, went above and beyond cleaning the unit after his work. Felt very safe the entire time. Def recommend!

Paid $500+Reasonable priceService not listed+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Rick · a week ago

Couldn’t be happier with Brent D’s replacement of our icemaker! Brent was friendly, efficient and went above and beyond the call in several ways – noticing and fixing our loose freezer door handle, volunteering to clean the inside of the freezer, and clearing out the dusty space below the refrigerator to give us…

Paid $400–450Reasonable priceRefrigerator/freezer repair
★★★★★ Daniel · a week ago

Friendly, knowledgable, thorough, diagnosed problem and had it corrected quickly.

Paid $300–350Reasonable priceDryer repair
★★★★★ Stacy · Edited 3 weeks ago

If you have an appliance that needs repair, look no further than Mr. Appliance. This company is locally owned and has integrity. Their expert team has worked on my wine cooler, Sub Zero fridge and my ice machine. All repaired as promised and very reasonable price. I highly recommend.

Paid $350–400Great priceRefrigerator/freezer repair
★★★★★ D · 4 weeks ago

Very good communication before the service. Technicians were knowledgeable and explained the issues and concerns before starting work. 15 yr. old Samsung refrigerator with discontinued parts. Worked with our schedules to complete repairs. Will use again if the need arises.

Paid $200–250Great priceRefrigerator/freezer repair

vs category

Blue = Mr., grey = washer dryer hookup services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.86★ (35 reviews)2024-Q2: 4.62★ (45 reviews)2024-Q3: 4.85★ (62 reviews)2024-Q4: 4.89★ (56 reviews)2025-Q1: 4.87★ (77 reviews)2025-Q2: 4.83★ (58 reviews)2025-Q3: 4.68★ (50 reviews)2025-Q4: 4.88★ (32 reviews)2026-Q1: 4.97★ (34 reviews)2026-Q2: 4.65★ (48 reviews)2026-Q3: 4.87★ (38 reviews)2026-Q4: 4.71★ (14 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$309+24% vs typical washer dryer hookup services

Bar = middle half of what customers paid · gold mark = category median.

Great price 14%Reasonable 75%Overpriced 4%Not sure 7%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%41+14.4Reliability 15%50+7.5Craft & service 20%63+12.6Value 10%38+3.8Momentum 8%50+4Track record 7%77+5.4Accountability 5%68+3.4Experts Score= 51Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
41
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
50
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
63
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
38
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
50
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
77
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
68

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+231 / −4
Professionalism
+301 / −2
Responsiveness
+244 / −0
Punctuality
+271 / −1
Value
+165 / −3

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