WASHER DRYER HOOKUP SERVICES · BROKEN ARROW, OK
Mr. Appliance of Metro Tulsa logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%41+14.4Reliability 15%50+7.5Craft & service 20%63+12.6Value 10%38+3.8Momentum 8%50+4Track record 7%77+5.4Accountability 5%68+3.4Experts Score= 51Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.51SCORE

Mr. Appliance of Metro Tulsa

Better than 36% of washer dryer hookup services · #7 of 11

4.8★1,130 Google reviewsGoogle star rating as shown on Google Maps.
4.80★last 12 monthsAverage stars on reviews from the last 12 months only.
2.8%1–2★ in 2 yrs (avg 3.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
80%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Mr. Appliance of Metro Tulsa for stove, cooktop & oven repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.40
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.$300–350
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Stove, cooktop & oven repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 40 Google reviews tagged “Stove, cooktop & oven repair” · showing 20

★★★★★ Santa · 2 months ago

Very pleased with the communication. The guys arrived on time and were great to talk to and watch work.

Paid $250–300Reasonable priceStove, cooktop & oven repair
★★★★★ Jenniffer · 6 months ago

I had a wonderful experience with this company. Mark the technician was absolutely amazing. Definitely recommend!!

Stove, cooktop & oven repair
★★★★★ Mary · 8 months ago

Very professionally., Got the job done.

Paid $150–200Reasonable priceStove, cooktop & oven repair
★★★★★ Joseph · 8 months ago

Technician was very knowledgeable on my stove. Courteous and you could tell he took pride in his work.

Paid $300–350Reasonable priceStove, cooktop & oven repair
★★★★★ Janice · a year ago

Good communication about appointments and arrival time, very professional and answered all my questions.

Paid $300–350Reasonable priceStove, cooktop & oven repair
★★★★★ Wendy · a year ago

Have used Mr. Appliance multiple times and they have always provided excellent service, both in diagnosing and repairing and in the high level of professionalism and courtesy shown.

Washing machine repairMicrowave repairStove, cooktop & oven repair
★★★★★ Kevin · a year ago

Showed up early fixed my issue quickly at a decent price and the techs were friendly and professional

Stove, cooktop & oven repair
★★★★★ Stelios · a year ago

Awesome

Microwave repairStove, cooktop & oven repair
★★★★★ David · Edited a year ago

Mr Appliance does a nice job. The issues are on the manufacturer, not them. Mark spent over an hour with Thermador. The issues are with the oven. It’s going back to Thermador. No fault of the repair company.

Stove, cooktop & oven repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Cortney · a year ago

We are very pleased with the service we received. It was a smooth process from the time we called to schedule an appointment to the time the repairman left our home.

Reasonable priceStove, cooktop & oven repair
★★★★★ Bill · a year ago

Billy came to our house exactly on time and did a great repair on our stove/oven! He was clean, courteous, and organized. I will want to use your service again!

Reasonable priceStove, cooktop & oven repair
★★★★ Chris · 3 years ago

Diagnostic side was quick and repair done in timely manner

Stove, cooktop & oven repair
★★★★★ Timothy · 3 years ago

We were very pleased with the timeliness and response once the problem was indicated.

Stove, cooktop & oven repair
★★★★★ Tom · 3 years ago

👍🏼

Stove, cooktop & oven repair
★★★★★ Admin · 3 years ago

Professional, timely and friendly staff. We will use them again!

Stove, cooktop & oven repair+ Punctuality+ Professionalism
★★★★★ Nancy · 4 years ago

Wonderful service. Earl was great. I will recommend him and the company to everyone.

Stove, cooktop & oven repair
★★★★★ Stacie · 4 years ago

Other than a snafu with the wrong part being delivered, all went well and would definitely use them again!

Stove & cooktop repairStove, cooktop & oven repair+ Responsiveness+ Professionalism
★★★★ deborah · 4 years ago

Loved the service! Shout out to Liz for recommending them and the service tech Cory Landrum for an awesome professional quick job. He even made sure that everything worked before he left.

Dishwasher repairDryer repairFreezer repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Patrick · 4 years ago

Excellent service technician

Dishwasher repairStove, cooktop & oven repairWashing machine repair
★★★★★ James · 4 years ago

kept me informed

Stove, cooktop & oven repair+ Punctuality+ Professionalism

Show more stove, cooktop & oven repair reviews (20 more) →

vs category

Blue = Mr., grey = washer dryer hookup services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.86★ (35 reviews)2024-Q2: 4.62★ (45 reviews)2024-Q3: 4.85★ (62 reviews)2024-Q4: 4.89★ (56 reviews)2025-Q1: 4.87★ (77 reviews)2025-Q2: 4.83★ (58 reviews)2025-Q3: 4.68★ (50 reviews)2025-Q4: 4.88★ (32 reviews)2026-Q1: 4.97★ (34 reviews)2026-Q2: 4.65★ (48 reviews)2026-Q3: 4.87★ (38 reviews)2026-Q4: 4.71★ (14 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$309+24% vs typical washer dryer hookup services

Bar = middle half of what customers paid · gold mark = category median.

Great price 14%Reasonable 75%Overpriced 4%Not sure 7%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%41+14.4Reliability 15%50+7.5Craft & service 20%63+12.6Value 10%38+3.8Momentum 8%50+4Track record 7%77+5.4Accountability 5%68+3.4Experts Score= 51Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
41
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
50
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
63
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
38
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
50
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
77
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
68

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+231 / −4
Professionalism
+301 / −2
Responsiveness
+244 / −0
Punctuality
+271 / −1
Value
+165 / −3

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