WASHER DRYER HOOKUP SERVICES · BROKEN ARROW, OK
Mr. Appliance of Metro Tulsa logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%41+14.4Reliability 15%50+7.5Craft & service 20%63+12.6Value 10%38+3.8Momentum 8%50+4Track record 7%77+5.4Accountability 5%68+3.4Experts Score= 51Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.51SCORE

Mr. Appliance of Metro Tulsa

Better than 36% of washer dryer hookup services · #7 of 11

4.8★1,130 Google reviewsGoogle star rating as shown on Google Maps.
4.80★last 12 monthsAverage stars on reviews from the last 12 months only.
2.8%1–2★ in 2 yrs (avg 3.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
80%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Mr. Appliance of Metro Tulsa for stove & cooktop repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.18
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$400–450
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Stove & cooktop repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1

All 18 Google reviews tagged “Stove & cooktop repair”

★★★★★ Carrie · a month ago

The technician replaced the parts in my oven quickly and efficiently.

Paid $500+Not sureStove & cooktop repairOven repair
★★★★★ Amanda · 9 months ago

Billy was great and very professional and the staff helped with our needs as well, thank you!

Not sureStove & cooktop repair
★★★★★ Mark · 11 months ago

The technician was knowledgeable, courteous and had the replacement parts with him. He was training a new technician but it did not, in any way, interfere with the work to be done. The best service I have experienced in many years. The price was also very good. HIGHLY RECOMMEND! Mark Raley Claremore, Oklahoma

Stove & cooktop repair
★★★★★ Duke · 3 years ago

Mark Ford was fantastic. I am happy with the repair and I really appreciated the great advice to keep my appliances in working order.

Refrigerator/freezer repairStove & cooktop repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Stacie · 4 years ago

Other than a snafu with the wrong part being delivered, all went well and would definitely use them again!

Stove & cooktop repairStove, cooktop & oven repair+ Responsiveness+ Professionalism
★★★★★ Barbara · 5 years ago

Courteous and fixed my Jenn Air oven. Knowledgeable about the problem. The part came in sooner than expected which was nice.

Stove & cooktop repair+ Quality+ Professionalism+ Value
★★★★★ David · 5 years ago

Researched, located and installed switches on 20 year old vent hood. Excellent job.

Stove & cooktop repair
★★★★★ Susan · 6 years ago

Have used these guys several times. Prices are reasonable, they clean up after themselves, and have always been on time. Polite and professional.

Refrigerator/freezer repairStove & cooktop repairWasher/dryer repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Bob · 4 months ago

Rating only, no written review.

Paid $400–450Stove & cooktop repair
★★★★★ Jim · a year ago

Rating only, no written review.

Stove & cooktop repair
★★★★★ Randy · 4 years ago

Rating only, no written review.

Stove & cooktop repair+ Value
★★★★★ Debi · 4 years ago

Rating only, no written review.

Stove & cooktop repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Sheryl · 4 years ago

Rating only, no written review.

Stove & cooktop repair+ Professionalism
★★★★★ Carol · 4 years ago

Rating only, no written review.

Stove & cooktop repair+ Responsiveness+ Punctuality+ Quality
★★★★★ DeMarko · 4 years ago

Rating only, no written review.

Stove & cooktop repair+ Punctuality+ Quality+ Professionalism
★★★★★ Iman · 5 years ago

Rating only, no written review.

Dishwasher repairStove & cooktop repair+ Punctuality+ Professionalism
★★★★★ Scott · 6 years ago

Rating only, no written review.

Stove & cooktop repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Mark · 6 years ago

Rating only, no written review.

Stove & cooktop repair

vs category

Blue = Mr., grey = washer dryer hookup services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.86★ (35 reviews)2024-Q2: 4.62★ (45 reviews)2024-Q3: 4.85★ (62 reviews)2024-Q4: 4.89★ (56 reviews)2025-Q1: 4.87★ (77 reviews)2025-Q2: 4.83★ (58 reviews)2025-Q3: 4.68★ (50 reviews)2025-Q4: 4.88★ (32 reviews)2026-Q1: 4.97★ (34 reviews)2026-Q2: 4.65★ (48 reviews)2026-Q3: 4.87★ (38 reviews)2026-Q4: 4.71★ (14 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$309+24% vs typical washer dryer hookup services

Bar = middle half of what customers paid · gold mark = category median.

Great price 14%Reasonable 75%Overpriced 4%Not sure 7%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%41+14.4Reliability 15%50+7.5Craft & service 20%63+12.6Value 10%38+3.8Momentum 8%50+4Track record 7%77+5.4Accountability 5%68+3.4Experts Score= 51Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
41
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
50
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
63
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
38
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
50
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
77
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
68

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+231 / −4
Professionalism
+301 / −2
Responsiveness
+244 / −0
Punctuality
+271 / −1
Value
+165 / −3

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