Analyzing 7,185,9777.2M ReviewsFor 20,38520.4K Experts
Customers frequently praise the service for prompt scheduling, clear communication, and reasonable pricing on repairs for washers, dryers, and refrigerators. Technicians are noted for arriving on time, explaining issues thoroughly, and providing honest assessments even when repairs are not cost-effective. However, some low-star reviews criticize unreturned calls, missed appointments without notice, and rude interactions when customers inquired about pricing or alternative options.
Data from Google, last updated November 1, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
Bar = this company · dark tick = category median.
141 Google reviews we collected
Phrases our text analysis found in 126 written reviews
Price verdicts customers left with their Google review
Middle half of what 13 customers paid ($164–$377) · gold mark = category median.
How often each topic comes up in the written reviews
We read 126 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“My dryer was quickly fixed as agreed, and Oscar provided helpful hints to keep my dryer working optimally.”
“I was very pleased with Ed's professionalism, integrity and response time.”
“Ed's employee was fast, fair and honest--just like their business card says!”
“Would definitely use Mr Ed's again and I highly recommend.”
“Mr Ed's Appliance is totally trustworthy, repairs and parts are warranteed, and their prices are very reasonable!”
“We had our LG washer repaired 2 months ago, and it was a great experience!”
“I explained my issue and he referred me to Oscar Ayala who is a specialist with Samsung refrigerators.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Mr. Ed's Appliance Repair for 8 kinds of job. Pick one to see what they paid and said.
Fast, honest service on my fridge thanks to Oscar! Scheduling was easy and he was so professional.
Arrived quickly and diagnosed my washer. A few days later, and a new part, works perfectly. Fair prices. Would recommend!
Needed to have replacement parts installed for oven door. Mr. Ed's employee was fast, fair and honest--just like their business card says!
I was very pleased with Ed's professionalism, integrity and response time. I explained my issue and he referred me to Oscar Ayala who is a specialist with Samsung refrigerators. I was extremely happy with Oscar for the same reasons I was impressed with Ed.
Great service. Quick and friendly employee. I would recommend this service to everyone.
We had our LG washer repaired 2 months ago, and it was a great experience! Gene, our technician was extremely courteous, efficient and immediately cleaned up water spills. Now, our clothes dryer started making a lot of noise. Again, Gene repaired it! Mr Ed's Appliance is totally trustworthy, repairs and parts are…
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator repair | 4 | — |
| Washing machine repair | 4 | $126–$415 |
| Stove, cooktop & oven repair | 3 | $114–$398 |
| Refrigerator/freezer repair | 3 | $146–$473 |
| Dryer repair | 3 | $153–$354 |
| Washer/dryer repair | 3 | — |
| Oven repair | 2 | $239–$398 |
| Household appliance installation | 2 | — |
4.8 ★★★★★ 141 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Oscar was super courteous and informative. My dryer was quickly fixed as agreed, and Oscar provided helpful hints to keep my dryer working optimally.
Yes he is very informative he does a very good job we are happy that he was helping you let us know if you need us thank you Mr
Fast, honest service on my fridge thanks to Oscar! Scheduling was easy and he was so professional.
Thank you Oscar is the best we are so happy to have him with our company and we're glad that we can help you please let us know when we can again thank you Mr Ed
Arrived quickly and diagnosed my washer. A few days later, and a new part, works perfectly. Fair prices. Would recommend!
Thank you for calling us we appreciate all your business thank you very much Mr Ed
Outstanding service!!
We really appreciate your taking the time to send a review and we will be there when you need us thank you Mr Ed
Great experience! Would definitely use again ☺️
Fantastic I'm glad everything worked out well and we will be here when you need us in the future thank you for your your great review
Needed to have replacement parts installed for oven door. Mr. Ed's employee was fast, fair and honest--just like their business card says!
Thank you for sending such a nice review we are happy to have helped please call us if you need us again thank you Mr Ed
I was very pleased with Ed's professionalism, integrity and response time. I explained my issue and he referred me to Oscar Ayala who is a specialist with Samsung refrigerators. I was extremely happy with Oscar for the same reasons I was impressed with Ed.
I'm very very glad that you sent us such a nice review thank you for taking the time we look forward to dealing with you in the future with any problems that you might have thank you Mr Ed
did a great job and fast and fair in price
Thank you very much for your great review we appreciate your business and we are always here to help you please give me a call whenever you need me Mr Ed
Washer not working at all. OSCAR was prompt, professional, and courteous. Had washer back in service with one stop. I highly recommend Mr. ED'S Apiance repair service.
0 Oscar is the best he's very very diligent and you couldn't have got a better technician I'm so happy that everything is working fine thank you very much Mr Ed
Great service. Quick and friendly employee. I would recommend this service to everyone.
Hi Bob, read your great comments on our companys service. Thank you. Call us should you need us again. Mr. Ed
Analyzing 7,185,9777.2M ReviewsFor 20,38520.4K Experts
