Experts Reviews · Company report
Mr. Electric of NorthWest Houston logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%83+20.1Value 14%95+13.4Replies to reviews 7%53+3.7Craft & service penalty87−1.3Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Mr. Electric of NorthWest Houston

Houston, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #98Position by Experts Score among all companies we track in this category. of 125 electricians · 4.8★ from 1,183 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mr. Electric of NorthWest Houston is better than 89% of electricians.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mr. Electric of NorthWest Houston is better than 83% of electricians.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mr. Electric of NorthWest Houston is better than 87% of electricians.A
87
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mr. Electric of NorthWest Houston is better than 95% of electricians.A
95
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mr. Electric of NorthWest Houston is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mr. Electric of NorthWest Houston is better than 53% of electricians.C
53

Reviews for your job

Customers hired Mr. Electric of NorthWest Houston for 8 kinds of job.

Mr. Electric of NorthWest Houston for electrical outlet & switch repair

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Jobs reviewedHow many Google reviews are tagged with this job.115
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$114–$415
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical outlet & switch repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#44 / 110
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.95%

All 115 Google reviews tagged “Electrical outlet & switch repair” · showing 20

PaulLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Our service tech Zak Grey did a great job. On time very friendly/ respectful. Took the time to fully understand the issues, provided upfront estimate, Explained how he was going to proceed, asked if there were any other questions or fixes needed, cleaned the work area and the problems were corrected.

Paid $1–500Reasonable priceElectrical outlet & switch repair
victorLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great service, was able to help me plan appropriately for a generator hook up vs Generac. Did the job correctly with no corner cutting.

Paid $5,000+Reasonable priceElectrical wiring installationElectrical outlet & switch repairOutdoor lighting installation
Carol10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Zach, was awesome! He explained everything. As well as walked me through available options for future work projects.

Paid $2,000+Not sureGround wire installationElectrical inspectionsLight fixture repair
Mariamicaela1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We are highly satisfied with the electrical services provided by Mr. Electric and specifically want to commend Zack for his outstanding work. Zack arrived promptly, demonstrated excellent professionalism, and quickly diagnosed and resolved our electrical issues. He took the time to explain the process clearly and…

Paid $2,000+Reasonable priceElectrical wiring installationElectrical outlet & switch relocationElectrical panel repair
ShivendraLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Zack is one of a kind electrician, with suggestions, customer satisfaction, and you felt like you weren't pressured into something that did not make any sense. I would recommend, Zack to my family and friends. Thanks Mr. Electric and Zack.

Paid $2,000+Reasonable priceElectrical inspectionsElectrical wiring installationElectrical outlet & switch relocation
Stephanie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Our tech was timely and also thorough with his inspection and the repair needed.

Reasonable priceElectrical panel repairElectrical outlet & switch repair
Sharel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

My technician was very professional and completed the job in a timely manner.

Reasonable priceGround wire installationElectrical panel replacement or upgradingElectrical outlet & switch repair
Jelissa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Just got a home in Spring I needed several updates on. Had Edgar and then William come by to help. I’ve used Mr. Electric in the past because of their incredible customer service and Edgar and William really showed that is still the case. If you need people who will get the job done right and can ensure you’re taken…

Paid $2,000+Reasonable priceGround wire installationElectrical wiring installationLight fixture repair
TaraLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Quick response time, personable staff and detail oriented. (Dispatch) Explained issue in layman's terms and had it fixed in no time, cleaned up after themselves, very polite. (Techs)

Paid $800–1,000Reasonable priceElectrical outlet & switch repairElectrical wiring repair
TravisLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Travis fixed our busted electric connection and checked our patio connections. He was professional and HONEST. We appreciate his work and will use these guys for all our electric needs.

Electrical inspectionsLight fixture repairElectrical outlet & switch repair
Jacob3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Super friendly technicians and were thorough in their inspection of our home! They did a quality job and were efficient with our time. I would say they were the friendliest customer service we’ve had for our home in a few years! We will definitely use them again

Paid $400–600Reasonable priceElectrical outlet & switch repairElectrical wiring repairElectrical outlet & switch installation
Bonnie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

The electricians were very nice and explained everything! The only problem is I never received my receipt by email! I need my receipt so I can print it out and put it in my files!

Paid $1,400–1,600OverpricedElectrical wiring installationElectrical outlet & switch relocationElectrical outlet & switch repair
HeatherLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Travis did an amazing job. Right before turkey day the oven goes out. I called for a repair but the Sears guy said it was an issue with the wiring in the house and he couldn't fix it. Travis came to save the day. He got it fixed right away and found some other issues that would keep us from passing an inspection…

Paid $1,600–1,800Great priceGround wire installationElectrical inspectionsElectrical fuse changing
TC5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Zach Gray true professional. Explain all the work and procedure to get septic up and running again. Would definitely use him again as my electrician.

Electrical outlet & switch repairElectrical wiring repairElectrical power restoration
MichelleLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Mr Electric were so quick to address our issues and give a fair estimate and immediately start the work. Corey was our technician and not only was he friendly and professional, but he went above and beyond anything that we could have expected. He ran into many issues, but stayed calm and focused and took care of…

Paid $800–1,000Reasonable priceElectrical wiring installationElectrical outlet & switch relocationElectrical outlet & switch repair
MiguelLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Doug was very professional and determined to get the job done to our satisfaction. He offered great recommendations that met our needs and saved us a few hundred dollars. He also caught some poor wiring done by the builders and made the necessary repairs.

Paid $2,000+Reasonable priceElectrical inspectionsElectrical wiring installationLight fixture installation
Yvette2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Steven with Mr. Electric was great. He walked me through everything and explained along the way. He found the problem & resolved it with no disruption. Would definitely recommend them & plan to use them for future needs.

Paid $200–400Reasonable priceElectrical inspectionsElectrical outlet & switch repair
Ed1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great work from Zack! Very happy and will use again!

Paid $400–600Reasonable priceElectrical inspectionsElectrical panel repairElectrical outlet & switch repair
Labaron8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Efficient, timely service. I will continue to use them.

Reasonable priceElectric car charger installation+ Responsiveness+ Punctuality+ Quality
Thor9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I recently purchased a home that needed electrical upgrades. Josh Rogan was professional, knowledgeable and courteous throughly the entire project. Josh’s skills and experience clearly evident in advising the most efficient and effective way to upgrade my new home. All work was clearly explained. Very pleased.

Reasonable priceGround wire installationElectrical inspectionsElectrical fuse changing

Show more electrical outlet & switch repair reviews (95 more) →

Price

$1.3k+179% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 15%Reasonable 73%Overpriced 4%Not sure 8%

Jobs customers hired them for

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