Experts Reviews · Company report
Mr. Electric of NorthWest Houston logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%83+20.1Value 14%95+13.4Replies to reviews 7%53+3.7Craft & service penalty87−1.3Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Mr. Electric of NorthWest Houston

Houston, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #98Position by Experts Score among all companies we track in this category. of 125 electricians · 4.8★ from 1,183 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mr. Electric of NorthWest Houston is better than 89% of electricians.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mr. Electric of NorthWest Houston is better than 83% of electricians.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mr. Electric of NorthWest Houston is better than 87% of electricians.A
87
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mr. Electric of NorthWest Houston is better than 95% of electricians.A
95
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mr. Electric of NorthWest Houston is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mr. Electric of NorthWest Houston is better than 53% of electricians.C
53

Reviews for your job

Customers hired Mr. Electric of NorthWest Houston for 8 kinds of job.

Mr. Electric of NorthWest Houston for electrical panel repair

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Jobs reviewedHow many Google reviews are tagged with this job.71
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$209–$888
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical panel repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#15 / 103
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 71 Google reviews tagged “Electrical panel repair” · showing 20

Leigh12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Zach did a fantastic job!!! 10 stars!!!!!!!

Paid $2,000–2,500Reasonable priceGround wire installationElectrical outlet & switch relocationElectrical panel repair
Loryn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

UPDATE OCTOBER 2026: I continue to use Mr. Electric and specifically Zach for all my electrical needs. Highly recommend!!!! Zach did a wonderful job replacing all the outlets and switches throughout my whole house along with 3 light fixtures and a breaker that was hanging on by a thread. Excellent communication and…

Paid $2,000+Reasonable priceFan installationElectrical fuse changingElectrical wiring installation
CharmaineLocal Guide · 76 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Zack G. with Mr. Electric came out the next day. Walked me thru the repairs and replacements that I needed for my system, he was prompt, knowledgeable, efficient and very polite. He took good care of me and my home and didn’t leave until all questions were answered AND I had a peace of mind. He even worked in the…

Paid $2,000–2,500Reasonable priceGround wire installationElectrical panel repair
Mariamicaela1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We are highly satisfied with the electrical services provided by Mr. Electric and specifically want to commend Zack for his outstanding work. Zack arrived promptly, demonstrated excellent professionalism, and quickly diagnosed and resolved our electrical issues. He took the time to explain the process clearly and…

Paid $2,000+Reasonable priceElectrical wiring installationElectrical outlet & switch relocationElectrical panel repair
ShivendraLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Zack is one of a kind electrician, with suggestions, customer satisfaction, and you felt like you weren't pressured into something that did not make any sense. I would recommend, Zack to my family and friends. Thanks Mr. Electric and Zack.

Paid $2,000+Reasonable priceElectrical inspectionsElectrical wiring installationElectrical outlet & switch relocation
Byron11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Today was the 2nd time Zach has come to our house to help with some electrical items. He has done a great job each time and I will ask for him again in the future.

Paid $2,000+Reasonable priceGround wire installationElectrical panel repair
Stephanie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Our tech was timely and also thorough with his inspection and the repair needed.

Reasonable priceElectrical panel repairElectrical outlet & switch repair
LindsiLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Joel and Zech were awesome! They were very professional and did a great job!!

Electrical panel repairElectrical panel replacement or upgrading
Jelissa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Just got a home in Spring I needed several updates on. Had Edgar and then William come by to help. I’ve used Mr. Electric in the past because of their incredible customer service and Edgar and William really showed that is still the case. If you need people who will get the job done right and can ensure you’re taken…

Paid $2,000+Reasonable priceGround wire installationElectrical wiring installationLight fixture repair
Bill4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Isaac gave us a very competitive quote to replace two exhaust fans, install two humidity control switches for the fans, install a whole-house circuit breaker, replace a bad circuit breaker, and replace a ground rod. We accepted the quote and Isaac completed the work. He was very professional and courteous and we…

Great priceFan installationGround wire installationElectrical inspections
just3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

We called and a technician was here within the hour. Steven was polite and explained everything in detail. Job was done same day.

Not sureGround wire installationElectrical fuse changingElectrical wiring installation
Kathleen13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Robert did a great job analysing what I needed and explaining everything me. He was the best electrician I have ever had at my home.

Paid $2,000+Reasonable priceFan installationElectrical inspectionsLight fixture installation
James4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Steven was very helpful in answering my questions and doing the work quickly

Paid $1,600–1,800Electrical fuse changingElectrical panel repairElectrical panel replacement or upgrading
K4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Zack Gray did a great job of trouble-shooting the issue and identifying the fix. He was very knowledgeable pertaining to the electrical wiring and circuit breaker panel.

Reasonable priceElectrical wiring installationElectrical panel repairElectrical wiring repair
GeorgeLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

I highly recommend Zach Gray and the team at Mr. Electric of Northwest Houston. Their responsiveness and professionalism exceeded all expectations. My urgent issue began when a defective switch prevented the air conditioning compressor from functioning. I was facing a week-long wait for my usual electrician, which…

Paid $2,000+Reasonable priceGround wire installationElectrical panel repairElectrical panel replacement or upgrading
Ed1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great work from Zack! Very happy and will use again!

Paid $400–600Reasonable priceElectrical inspectionsElectrical panel repairElectrical outlet & switch repair
Thor9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I recently purchased a home that needed electrical upgrades. Josh Rogan was professional, knowledgeable and courteous throughly the entire project. Josh’s skills and experience clearly evident in advising the most efficient and effective way to upgrade my new home. All work was clearly explained. Very pleased.

Reasonable priceGround wire installationElectrical inspectionsElectrical fuse changing
Tara1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Travis did a wonderful job! He was very knowledgeable and extremely professional! I truly appreciate his professionalism and patience. He explained everything to me and my family.

Electrical wiring repairInstallationElectrical outlet & switch relocation+ Responsiveness+ Punctuality+ Quality
Leslie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Travis was great! Knowledgeable and very professional.

Electrical panel repair
S2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rob and Travis came over and swapped my electrical panel inside and did an amazing job, even stayed late to make sure the job was done right!

Electrical wiring installationElectrical fuse changingElectrical panel repair+ Responsiveness+ Punctuality+ Quality

Show more electrical panel repair reviews (51 more) →

Price

$1.3k+179% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 15%Reasonable 73%Overpriced 4%Not sure 8%

Jobs customers hired them for

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