iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%68+4.8Craft & service penalty94−0.6Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#78 of 125 electriciansiPosition by Experts Score among all companies we track in this category. · better than 38%
4.9★★★★★1,312 Google reviews · 343 photos
95%five-star reviews
4.88★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.3%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
52%reviews answered by the owner
$805typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Mr. Electric of Phoenix Metro 4.9 out of 5 based on 1312 reviews, with the owner responding to 52% of them. Praise frequently highlights technicians' punctuality, professional communication, and detailed explanations of electrical issues during services like rewiring, outlet repairs, and panel replacements. However, lower-rated reviews cite high costs for simple tasks, difficulties with the automated appointment system, and instances of upselling unnecessary work.
Google rating: 4.9 out of 5 from 1,312 reviews (95% five-star).
Reviews on this page: 1,312 Google reviews (1,027 with written comments, 32 with photos).
Owner responses: the business replied to 52% of reviews.
Most recent review: October 22, 2026.
Service: Electrician serving Phoenix, Arizona.
Data from Google, last updated October 25, 2026.
Score profile vs other electricians
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
This companyElectricians median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mr. Electric of Phoenix Metro: 90/100 on this factor. Category median: 94.A
90
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mr. Electric of Phoenix Metro: 91/100 on this factor. Category median: 93.A
91
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mr. Electric of Phoenix Metro: 94/100 on this factor. Category median: 98.A
94
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mr. Electric of Phoenix Metro: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mr. Electric of Phoenix Metro: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mr. Electric of Phoenix Metro: 68/100 on this factor. Category median: 88.B
68
Bar = this company · dark tick = category median.
Star ratings
1,312 Google reviews we collected
4.9of 5
5 stars1,24795%
4 stars403%
3 stars81%
2 stars81%
1 star91%
Praise vs complaints
Phrases our text analysis found in 1,027 written reviews
98%praise
Praise2,15098%
Complaints362%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
93%fair
Great price1213%
Reasonable6572%
Overpriced67%
Not sure78%
$805+69% vs typical electricians
Middle half of what 75 customers paid ($502–$1.7k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude64029%
Speed & response43220%
Quality & results38818%
Would recommend25612%
Communication20810%
Price & value2009%
Honesty & trust623%
What customers talk about
We read 1,027 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“These guys were super helpful and responsive fixing my problem just a few hours after when I first called.”
“He was efficient and cleaned up the areas thoroughly where he had worked.”
“Expensive in comparison to others and techs were late anyway”
“Super knowledgeable, great service and explained in detail all the components of the job.”
“So not only did they not thoroughly look for a solution of another tripped gfci they wanted to charge an outrageous price.”
“I would highly recommend Richard and the Mr Electric team to anyone needing electrical done in their home.”
“e older loved ones who may need electric service, I would ABSOLUTELY stay away from this one or they may be taken advantage of by this unscrupulous co…”
“He was incredibly professional, polite, and took the time to explain the entire process clearly before starting.”
“The total cost was fair and he gave us an estimate for future work that we are considering.”
“I advised that we were through calling them and would file a complaint with the licensing board to get back the overcharge.”
“Luis was professional, knowledgeable, and honest throughout the visit.”
People customers mention
Russo64 reviews
John54 reviews
Albert37 reviews
Orozco30 reviews
Corey22 reviews
Art21 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Mr. Electric of Phoenix Metro for 8 kinds of job. Pick one to see what they paid and said.
Rosemarie4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
These guys were super helpful and responsive fixing my problem just a few hours after when I first called. Simply amazing service
Paid $500–1,000Reasonable priceElectrical wiring installationElectrical power restoration
Wayne2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
The technician was extremely helpful and friendly. Gave exceptional service and advice!
Paid $1–500Great priceElectrical inspections
karen5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Electrician Richard Thomas with Mr Electric Phoenix handled the rewiring needed for our AC system. Super knowledgeable, great service and explained in detail all the components of the job.
Highly recommend! Will definitely call again if we are in need of any additional electrical work.
Paid $1,000–1,500Reasonable price
Wesley6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Setup an appt for next Tues. In Friday, got a call that Daniel was free today. Great news for us. Daniel saw our issue with an old rusted pipe running thru a landscaped area. He removed it. And we discussed future work in the area. He was excellent.
Paid $500–1,000Reasonable priceGeneral construction
Laura2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Everything was great. I got Everything I wanted. They were neat and professional.
Paid $3,500–4,000Reasonable priceRemodeling
M.1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
We had a fantastic experience with Deven McDaniel, who came out to replace a circuit breaker at our townhouse. He was incredibly professional, polite, and took the time to explain the entire process clearly before starting. We’ll absolutely use Mr. Electric again—and we'll be asking for Deven by name!
These guys were super helpful and responsive fixing my problem just a few hours after when I first called. Simply amazing service
Price assessment: Reasonable price
Price: $500–1,000
Services: Electrical wiring installation, Electrical power restoration
Response time: 0–1 hr
Response from the owner · 2 days ago
What a fantastic compliment, Rosemarie. We’re so glad our team was able to resolve your issue promptly and make the whole process smooth for you. Thank you for sharing your experience with Mr. Electric of Phoenix Metro. If you ever need a hand again, we’re always ready to help!
Wayne Deeter2 reviewsiTotal number of Google reviews Wayne has written across all businesses on Google Maps, not just this one.
The technician was extremely helpful and friendly. Gave exceptional service and advice!
Price assessment: Great price
Price: $1–500
Services: Electrical inspections
Response time: 0–1 hr
Response from the owner · 2 days ago
What a wonderful review to receive. We’re so pleased to hear our team member was able to provide such helpful support and friendly service. Thank you, Wayne, for recognizing the level of care and advice you received with Mr. Electric of Phoenix Metro. If you ever need expert assistance in the future, we’d be glad to help again.
karen rutkowski5 reviewsiTotal number of Google reviews karen has written across all businesses on Google Maps, not just this one.
Electrician Richard Thomas with Mr Electric Phoenix handled the rewiring needed for our AC system. Super knowledgeable, great service and explained in detail all the components of the job.
Highly recommend! Will definitely call again if we are in need of any additional electrical work.
Price assessment: Reasonable price
Price: $1,000–1,500
Response time: 1–2 hr
Response from the owner · 3 days ago
It’s fantastic to hear that your AC rewiring project was handled so well and that our team member made everything clear and easy to understand. Thank you for sharing your positive experience and for recommending Mr. Electric of Phoenix Metro. We’re grateful for your trust and would be happy to help with any future electrical needs.
Wesley6 reviewsiTotal number of Google reviews Wesley has written across all businesses on Google Maps, not just this one.
Setup an appt for next Tues. In Friday, got a call that Daniel was free today. Great news for us. Daniel saw our issue with an old rusted pipe running thru a landscaped area. He removed it. And we discussed future work in the area. He was excellent.
Price assessment: Reasonable price
Price: $500–1,000
Services: General construction
Response from the owner · 2 weeks ago
It is wonderful to hear everything worked out with your appointment and that our team member was able to help with your rusted pipe issue so efficiently. Thank you for sharing your feedback about the process and for discussing future projects with us. We appreciate you choosing Mr. Electric of Phoenix Metro and are glad you had such a positive experience. If you ever need us again, we’ll be here to help.
Laura Sanchez2 reviewsiTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
Everything was great. I got Everything I wanted. They were neat and professional.
Price assessment: Reasonable price
Price: $3,500–4,000
Services: Remodeling
Response time: 4–8 hr
Response from the owner · 2 weeks ago
Glad to hear you got just what you needed and that everything was handled neatly and professionally. Thank you for choosing Mr. Electric of Phoenix Metro and sharing your experience, Laura. We appreciate your trust and would be happy to help with any future electrical needs!
Inez Schloss11 reviewsiTotal number of Google reviews Inez has written across all businesses on Google Maps, not just this one.
I had electrical upgrades done to my house. Richard and Daniel did a fantastic job. They were very diligent. I am very pleased. I would definitely use Mr. Electric again.
Price assessment: Reasonable price
Response time: 0–1 hr
Response from the owner · 2 weeks ago
It means a lot to know you’re so happy with the electrical upgrades and the service you received from our team. We appreciate you highlighting how diligent and thorough everything was. Thank you for trusting Mr. Electric of Phoenix Metro with your project and for sharing these kind words. We’d be glad to help again whenever you need us.
M. Williams1 reviewiTotal number of Google reviews M. has written across all businesses on Google Maps, not just this one.
We had a fantastic experience with Deven McDaniel, who came out to replace a circuit breaker at our townhouse. He was incredibly professional, polite, and took the time to explain the entire process clearly before starting. We’ll absolutely use Mr. Electric again—and we'll be asking for Deven by name!
Price: $1–500
Response from the owner · 3 weeks ago
What a wonderful review! We’re grateful you took the time to share such detailed feedback about your circuit breaker replacement. It’s great to hear our team member made the process clear and straightforward, and that professionalism and courtesy stood out throughout your experience with Mr. Electric of Phoenix Metro. Thank you for your trust and loyalty—we appreciate your recommendation and look forward to assisting you again whenever you need us.
Dennis DearingLocal Guide · 31 reviewsiTotal number of Google reviews Dennis has written across all businesses on Google Maps, not just this one.
Sergio did a great job, looks clean & professionally done.
Price assessment: Reasonable price
Price: $2,500–3,000
Services: General construction
Response from the owner · 3 weeks ago
It's great to hear everything was completed so neatly and to a professional standard. Thank you for choosing Mr. Electric of Phoenix Metro and for sharing your feedback. We appreciate your support and would be happy to help again in the future!
Josh Nguyen2 reviewsiTotal number of Google reviews Josh has written across all businesses on Google Maps, not just this one.
Richard professional works. Fast and careful to job done. I appreciate.
Price assessment: Not sure
Price: $2,500–3,000
Services: Electrical outlet & switch installation
Response time: 2–4 hr
Response from the owner · 3 weeks ago
It is great to hear that everything went smoothly, and we appreciate your recognition of the professional and efficient approach. Thank you for choosing Mr. Electric of Phoenix Metro and sharing your feedback. We’d be happy to help with any future electrical needs!
Andrea Gowan6 reviewsiTotal number of Google reviews Andrea has written across all businesses on Google Maps, not just this one.
I called this company and get an ai person. Then a real person did call back and sent someone out for a quote. $647 to replace two GFCI as no power in garage. That is astronomical. He said he did troubleshooting and diagnosing- and I told him the quote was insane. I then went to meet another electrician who said he would charge $100 plus the gfci. While there he immediately found another gfci trip and pressed that and voila everything worked. So not only did they not thoroughly look for a solution of another tripped gfci they wanted to charge an outrageous price. I manage over 300.00 properties my brother is a master electrician in another state - he laughed at the quote. I will never call and use them again. See screenshots for communication and quote estimates - it doesn’t let me give zero stars
Price assessment: Overpriced
Services: Service not listed
Response time: 0–1 hr
Response from the owner · 3 weeks ago
Andrea, we're sorry to hear that you were disappointed with your experience. Our electrician assessed the situation and provided an estimate for the recommended work before any repairs. We understand you ultimately chose another provider, and we're glad your power was restored. We appreciate your feedback and respect your decision.
The Mr. Electric Team
