Experts Reviews · Company report
Mr. Handyman of South Essex County logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%93+22.5Value 14%87+12.3Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Mr. Handyman of South Essex County

Boston, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 38 handymen · 4.9★ from 662 Google reviews

Report card

Percentile vs other handymen (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mr. Handyman of South Essex County is better than 92% of handymen.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mr. Handyman of South Essex County is better than 93% of handymen.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mr. Handyman of South Essex County is better than 94% of handymen.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mr. Handyman of South Essex County is better than 87% of handymen.A
87
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mr. Handyman of South Essex County is better than 100% of handymen.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mr. Handyman of South Essex County is better than 100% of handymen.A
100

Reviews for your job

Customers hired Mr. Handyman of South Essex County for 8 kinds of job.

Mr. Handyman of South Essex County for deck repair

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Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 95/100.How Job match is calculatedBuilt only from reviews Google tagged “Deck repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 2
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.50%

All 10 Google reviews tagged “Deck repair”

Katy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Had a rotted out deck railing. Phillip was wonderful to work with and made quick work of replacing it. Looks great, thanks so much.

Great priceDeck repair
Scott3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Outstanding! I hesitated for a long time to have work done; this was a great experience!

Customer photo from Scott's review
Reasonable priceFinish carpentry servicesPaint indoorsPainting
DeirdreLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Walter was absolutely outstanding. He was professional, thoughtful, efficient, and clearly has decades of hands-on experience. I originally booked Mr. Handyman for several repairs around my home, including deck and railing work, a stair repair, loose siding, a dryer vent cover, and a kitchen faucet that multiple…

OverpricedHome maintenance & repairsGeneral repairsDeck repair
CarlLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I have used Handyman services in the past with some disappointment. Received Mr Handyman emails and decided to try it. I found them to be on the expensive side. However the service, workmanship, professionalism, level of consumer communication, etc was beyond my expectations! Ed's expertise and attention to…

Customer photo from Carl's reviewCustomer photo from Carl's reviewCustomer photo from Carl's review
OverpricedGeneral constructionTrim carpentry servicesFinish carpentry services
Patricia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Chuck was fantastic. He knew exactly what we needed scone and communicated with us every step of the way.

Not sureDeck repairService not listed
RandyLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fantastic work! Esteban was professional and very knowledgeable. All around fantastic.

Deck repairRepairs & maintenance+ Responsiveness+ Punctuality+ Quality
Joe5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Just used Mr. Handyman's services to repair my deck and a soffit on my dormer. They did a great job and came out very quickly and charged a fair price. The technicians were very polite and knew what they were doing. I'm happy I found a company that will do small jobs. I will certainly use their services again.

Deck repair
JoshuaLocal Guide · 136 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have used Mr. Handyman twice once for sheet rock and the next time for deck repair. Both times I have been impressed with the quality of the work and the courtesy of the contractors. It can get expensive for larger jobs but prices for everything have gone up recently. It’s really nice being able to get a…

Deck repairDrywall repair+ Responsiveness+ Punctuality+ Professionalism
FoE8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Was impressed with the work the price was reasonable Overall good experience

Deck repair+ Responsiveness+ Punctuality+ Quality
Dave3 years ago★★★★★

Rating only, no written review.

Deck repair+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 15%Reasonable 74%Overpriced 6%Not sure 5%

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