Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Mr. Handyman of South Essex County logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%93+22.5Value 14%87+12.3Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Mr. Handyman of South Essex County

Boston, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 38 handymen · 4.9★ from 662 Google reviews

📞 Call (978) 290-4472Request a call backWebsite ↗

Report card

Percentile vs other handymen (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mr. Handyman of South Essex County is better than 92% of handymen.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mr. Handyman of South Essex County is better than 93% of handymen.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mr. Handyman of South Essex County is better than 94% of handymen.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mr. Handyman of South Essex County is better than 87% of handymen.A
87
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mr. Handyman of South Essex County is better than 100% of handymen.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mr. Handyman of South Essex County is better than 100% of handymen.A
100

Reviews for your job

Customers hired Mr. Handyman of South Essex County for 8 kinds of job.

Mr. Handyman of South Essex County for exterior painting

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “Exterior painting”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 5 Google reviews tagged “Exterior painting”

Robin8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Everything is perfect.

General constructionPaintingDrywall installation & repair
Cori6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I think I’m in love! What a great day finally having some qualified, personable and professional help around the house! Chuck and Rob were excellent as they tackled projects that have been weighing us down for YEARS. They cared about our home and brought some additional concerns to my attention. They actually…

Reasonable priceExterior paintingHome maintenance & repairsGeneral repairs
Cathy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Technician was very thorough. Paid attention to the details. Very satisfied with the job done. Had him painting trim and replacing any rotted pieces with composite material. Also had him replace trim around windows with composite material.

Reasonable priceExterior paintingHome maintenance & repairs
Anne4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

was punctual. We reviewed the tasks to be done. He prioritized them, performed them without much input from me. He went off to purchase needed supplies, returned and completed the job. He was knowledgable, proficient, pleasant, informative. He took care of everything on my list.

Repairs & maintenanceExterior paintingService not listed+ Responsiveness+ Punctuality+ Quality
A4 years ago★★★★★

Rating only, no written review.

General repairsHome maintenance & repairsExterior painting+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 15%Reasonable 74%Overpriced 6%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
General repairs90—
General construction66—
Home maintenance & repairs61—
Paint indoors21—
Trim carpentry services18—
Painting18—
Drywall repair18—
Tile work installation16—

Compare with

CC Home Upgrades logoCC Home UpgradesExperts Score 100Boston · 5.00★Oleg Handyman Service logoOleg Handyman ServiceExperts Score 100Boston · 5.00★Prime Spaces Assembly Services logoPrime Spaces Assembly ServicesExperts Score 99Boston · 5.00★