Experts Reviews · Company report
Mr. Handyman of South Essex County logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%93+22.5Value 14%87+12.3Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Mr. Handyman of South Essex County

Boston, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 38 handymen · 4.9★ from 662 Google reviews

Report card

Percentile vs other handymen (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mr. Handyman of South Essex County is better than 92% of handymen.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mr. Handyman of South Essex County is better than 93% of handymen.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mr. Handyman of South Essex County is better than 94% of handymen.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mr. Handyman of South Essex County is better than 87% of handymen.A
87
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mr. Handyman of South Essex County is better than 100% of handymen.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mr. Handyman of South Essex County is better than 100% of handymen.A
100

Reviews for your job

Customers hired Mr. Handyman of South Essex County for 8 kinds of job.

Mr. Handyman of South Essex County for general construction

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Jobs reviewedHow many Google reviews are tagged with this job.67
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “General construction”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 12
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.92%

All 67 Google reviews tagged “General construction” · showing 20

Eric2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Ed was very professional and courteous. Explained the issues, downspout and a siding issue. He repaired it very quickly.

Reasonable priceGeneral construction
DanLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Arrived on time, did the job I needed. Nice staff, good communication. Will be hiring again.

Reasonable priceGeneral construction
Karen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Ernie did a great job installing a bifold door and fixing a jammed bathroom sink stopper. His workmanship is top quality . Highly recommend Mr. Handyman services

Reasonable priceGeneral construction
Doug2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I am very happy with the work that was done perfectly. Phillip is polite prompt and works nonstop. He also put on storm door that was done again perfectly. Looks great. Very Happy would highly recommend Mr. HandyMan. Thank you everyone over there.

Reasonable priceGeneral constructionInstall flooringDeck construction
Lauren1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Ed was great! On time, efficient and a job well done !

Reasonable priceGeneral construction
Pamela4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Mr. handyman was very detailed in working with us to solve a leak in our house. Walter was prompt courteous and very knowledgeable. I would highly recommend Mr. handyman services for any household issues

Reasonable priceGeneral construction
Sharon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Walter Polanco does a fabulous job!!

Reasonable priceGeneral construction
Gail12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Mr handyman of south essex county repaired ceiling damage from last winter's ice dame. They were quick, did a great job, and the price was fair.

Reasonable priceGeneral construction
Micky4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Awesome service. Quality craftsmanship. Highly recommend Esteban and Phillip!

Customer photo from Micky's review
General construction
Radka2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Mr. Handyman did a fantastic job repairing our carport. Service technicians Ed and Mike were on time, professional and easy to work with. Highly recommend!

Reasonable priceGeneral construction
M.Local Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Philip came on time. He knew exactly what our problem was and how ro fix it, which he did very quickly. You'll never meet a nicer or more polite handyman. I recommend him highly.

Great priceGeneral construction
Michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I used Mr Handyman for the first time. My wife and I are very satisfied with their work. Ernie and Ed arrived on time. Two good guys. I have already contacted Mr Handyman for another job at my home. Mr Handyman will be my go to company for any future home projects.

Reasonable priceGeneral construction
nora3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Walter Handyman is the Best!

Not sureGeneral construction
Debra6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Always friendly and knowledgeable. Have worked with them many times and am very happy with the service as a whole. Jared and Walter did a wonderful job building and finishing my new stair railings. See the before and after pictures below…

Customer photo from Debra's reviewCustomer photo from Debra's review
Reasonable priceGeneral constructionFinish carpentry servicesDeck construction+ Responsiveness+ Punctuality+ Quality
CarlLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I have used Handyman services in the past with some disappointment. Received Mr Handyman emails and decided to try it. I found them to be on the expensive side. However the service, workmanship, professionalism, level of consumer communication, etc was beyond my expectations! Ed's expertise and attention to…

Customer photo from Carl's reviewCustomer photo from Carl's reviewCustomer photo from Carl's review
OverpricedGeneral constructionTrim carpentry servicesFinish carpentry services
Robin8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Everything is perfect.

General constructionPaintingDrywall installation & repair
Thomas3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★

on-time; good work on few simple projects; did assessment of multiple furture projects; interested in seeing estimates and deciding where to begin.

General construction
Stacia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Excellent company. A pocket door for the bathroom was off the tracks. A technician came out a few days later and did a good job Price was fair and now my bathroom door shuts!

Reasonable priceGeneral construction
Armando1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★

One of the worst company’s. Very unprofessional. Super expensive for nothing. They don’t get permits for any of the jobs they do. None of them are trained or use proper OSHA equipment honestly ruining the franchise name

OverpricedGeneral constructionService not listed
Bill10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Used them for a variety of jobs. Always fast. Always have a variety of solutions to tricky problems.

Reasonable priceGeneral construction

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Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 15%Reasonable 74%Overpriced 6%Not sure 5%

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