Experts Reviews · Company report
Mr. Handyman of South Essex County logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%93+22.5Value 14%87+12.3Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Mr. Handyman of South Essex County

Boston, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 38 handymen · 4.9★ from 662 Google reviews

Report card

Percentile vs other handymen (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mr. Handyman of South Essex County is better than 92% of handymen.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mr. Handyman of South Essex County is better than 93% of handymen.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mr. Handyman of South Essex County is better than 94% of handymen.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mr. Handyman of South Essex County is better than 87% of handymen.A
87
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mr. Handyman of South Essex County is better than 100% of handymen.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mr. Handyman of South Essex County is better than 100% of handymen.A
100

Reviews for your job

Customers hired Mr. Handyman of South Essex County for 8 kinds of job.

Mr. Handyman of South Essex County for painting

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Jobs reviewedHow many Google reviews are tagged with this job.18
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 96/100.How Job match is calculatedBuilt only from reviews Google tagged “Painting”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 9
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 18 Google reviews tagged “Painting”

Scott3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Outstanding! I hesitated for a long time to have work done; this was a great experience!

Customer photo from Scott's review
Reasonable priceFinish carpentry servicesPaint indoorsPainting
Robin8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Everything is perfect.

General constructionPaintingDrywall installation & repair
Jeff6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Work completed very well. Friendly- respectful Went right to the tasks - understood well and completed them without any problems- listened to directions

Reasonable pricePaintingHome maintenance & repairs
Kim5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Highly recommend! Top Notch work at competitive prices. The techs are background checked. I have had several projects done and will continue using them! Customer service is great too.

Great priceGeneral constructionTile work installationTrim carpentry services
Caroline2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Chuck, from Mr Handyman, is great to work with. He has performed various jobs in my house from patching walls, installing new doors, to fixing window springs. Chuck is always professional and easy going. I highly recommended Chuck and Mr. Handyman of South Essex County.

Reasonable priceCabinet repairPaintingDrywall installation & repair
Nancy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Esteban was professional and friendly. He and his partner worked hard and did a wonderful job on our garage. Communication with the Office was excellent. Our only issue was we did need to clean our patio from the paint chips due to the sanding of the garage and we had thought that was part of the job.

Reasonable pricePaintingHome maintenance & repairs
Diane2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very good job. Clean , professional, efficient.

Reasonable pricePainting
Peter5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Tech Amir, was on time, very professional and did a great job

PaintingTrim carpentry services+ Responsiveness+ Punctuality+ Quality
Donna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Esteban was just terrific. His work was great and he was very nice as well

Cabinet repairPainting+ Quality
Mary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great worker, assessed job quickly and got right to work after getting approval from us. Finished job looks wonderful!

Flooring repairPainting
AlexandraLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mr. Handyman renovated our bathroom for us and we are just totally impressed by the quality of their services. Amir and Gilles were punctual, professional, knowledgeable and courteous throughout the process. They answered all of our questions and were extremely detail oriented in every aspect of the project. We can…

CleaningDrywall installation & repairInstall flooring+ Responsiveness+ Punctuality+ Quality
Vasilia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My experience was great. The workers were very professional and always on time. I would give them an A+

Drywall installation & repairRemodelingDrywall installation+ Responsiveness+ Punctuality+ Quality
Mary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Amir & Estaban arrived this morning promptly and worked all day, removing a very large air conditioner; cleaning and repairing my gutters; installing screens to the 2nd floor and finally repairing, securing, reinstalling a slide to a very large playhouse and then finally staining the entire playhouse. They were…

Gutter cleaningGeneral repairsHome maintenance & repairs+ Responsiveness+ Punctuality+ Professionalism
ChrisLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Reasonable pricePaintingHome maintenance & repairsGeneral repairs
NadineLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Furniture assemblyGutter cleaningCleaning+ Responsiveness+ Punctuality+ Quality
Ruth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

General repairsPainting+ Responsiveness+ Professionalism
JohnnaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

General repairsPaint indoorsPainting+ Responsiveness+ Punctuality+ Quality
Lazaro5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

General repairsDrywall installationInstall flooring+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 15%Reasonable 74%Overpriced 6%Not sure 5%

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