Mr. Mobile Cellphone and Computer logo

Mr. Mobile Cellphone and Computer

Mobile phone repair shop · O'Fallon, MO · reviewed since 2020

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%79+50.2Reliability 28%63+17.8Replies to reviews 8%83+6.8Momentum penalty79−2.1Experts Score= 73Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#31 of 51 electronics repair shopsPosition by Experts Score among all companies we track in this category. · better than 40%
4.8 ★★★★★ 374 Google reviews · 24 photos
96%five-star reviews
4.73★last 12 monthsAverage stars on reviews from the last 12 months only.
6.9%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
85%reviews answered by the owner
Oct 2026latest review

Mr. Mobile Cellphone and Computer at a glance

Google reviewers rate Mr. Mobile 4.8 out of 5 based on 374 reviews, frequently citing fast turnaround times, affordable pricing, and friendly staff for phone, computer, and console repairs. Recurring themes include quick screen replacements and helpful communication regarding repair costs. Low-star feedback highlights concerns about devices developing new issues after service, disputes over pricing transparency, and problems with third-party parts or accessories.

  • Google rating: 4.8 out of 5 from 374 reviews (96% five-star).
  • Reviews on this page: 373 Google reviews (316 with written comments, 2 with photos).
  • Owner responses: the business replied to 85% of reviews.
  • Most recent review: October 22, 2026.
  • Service: Electronics Repair Shop serving O'Fallon, Missouri.

Data from Google, last updated October 29, 2026.

Score profile vs other electronics repair shops

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and satisfaction; weakest: reliability.

Satisfaction79Reliability63Craft & service–Value–Momentum79Replies to reviews83Satisfaction: 79 (median 81)Reliability: 63 (median 74)Momentum: 79 (median 100)Replies to reviews: 83 (median 65)
This companyElectronics Repair Shops median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mr. Mobile Cellphone and Computer: 79/100 on this factor. Category median: 81.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mr. Mobile Cellphone and Computer: 63/100 on this factor. Category median: 74.B
63
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 99.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mr. Mobile Cellphone and Computer: 79/100 on this factor. Category median: 100.B
79
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mr. Mobile Cellphone and Computer: 83/100 on this factor. Category median: 65.A
83

Bar = this company · dark tick = category median.

Star ratings

373 Google reviews we collected

  • 5 stars35796%
  • 4 stars10%
  • 3 stars00%
  • 2 stars31%
  • 1 star123%

Praise vs complaints

Phrases our text analysis found in 316 written reviews

  • Praise65797%
  • Complaints233%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude15623%
  • Speed & response14421%
  • Price & value14421%
  • Would recommend9414%
  • Quality & results9113%
  • Honesty & trust355%
  • Communication162%

What customers talk about

We read 316 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Great price, super friendly staff, and the new display works just like original.”
    “Overall, extremely rude and unhelpful, very condescending, dishonest, and unprofessional.”
  • “I found MrMobile through a quick online search when my phone screen shattered, and they popped up right at the top.”
  • “…as the hero I needed and got everything on and connected and was very reasonable 10/10 !…”
    “Over charged and broke phone even more.”
  • “…I needed and got everything on and connected and was very reasonable 10/10 !…”
    “I would not recommend this store to anybody I know in the future.”
  • “Great service, very friendly, very nice clean and comfortable interior.”
    “What I learned is that not being official Apple repair the device knows the screen was damaged and replaced.”
  • “The team was incredibly knowledgeable, friendly, and honest about the repair time.”
    “I would not trust this company either with your personal stuff.”
  • “He then explained the warranty and answered any questions I had regarding the replacement.”

People customers mention

  • Aziz 6 reviews
  • Max 4 reviews
  • Note 4 reviews
  • Apple 3 reviews
  • Xbox 3 reviews
  • Diesel 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Brandon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Built my first pc since 2006 and hardware was fine got to the psu and motherboard connections and fan control and got stumped, This guy was the hero I needed and got everything on and connected and was very reasonable 10/10 !

Customer photo from Brandon's review
ron1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

"I smashed my iPhone 15 Pro screen right before work, and in had it fixed in under 30 minutes! Great price, super friendly staff, and the new display works just like original. Best cell phone repair shop near me!"

Joe5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Quick. Easy. Affordable. Friendly. Highly recommend, it does NOT get better than these guys. Thank you so very very much for your services, I am honored to give you all my business and recommendation.

JohnLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I found MrMobile through a quick online search when my phone screen shattered, and they popped up right at the top. I am so glad they did! The team was incredibly knowledgeable, friendly, and honest about the repair time. They fixed my device in under 30 minutes and it works like brand new. Great pricing, excellent…

AndrewLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★

My iPhone 17pro screen was fixed quickly and for the stated amount. The bad is I broke it a month later with a glass screen protector on it that was sold and installed by Mr Mobile. I got the next one replaced by Apple for $330 + Tax. What I learned is that not being official Apple repair the device knows the screen…

KevinLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Almost disposed of a Galaxy S9+ with a bag USB. Decided to try Mr.Moble, glad i did. Fixed in 24 hours with a great price. Recommend giving them a try.

Photos

Customer reviews

4.8 ★★★★★ 374 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Brandon Enyart2 reviewsTotal number of Google reviews Brandon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Built my first pc since 2006 and hardware was fine got to the psu and motherboard connections and fan control and got stumped, This guy was the hero I needed and got everything on and connected and was very reasonable 10/10 !

ron miller1 reviewTotal number of Google reviews ron has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

"I smashed my iPhone 15 Pro screen right before work, and in had it fixed in under 30 minutes! Great price, super friendly staff, and the new display works just like original. Best cell phone repair shop near me!"

Joe Binders5 reviewsTotal number of Google reviews Joe has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Quick. Easy. Affordable. Friendly. Highly recommend, it does NOT get better than these guys. Thank you so very very much for your services, I am honored to give you all my business and recommendation.

Response from the owner · a week ago

Thank you so much for the amazing review! We truly appreciate your support and trust in our team. Knowing we could provide you with quick, easy, and affordable service makes our day. Whenever you need anything in the future, we've got your back!

Julian Blanchfield5 reviewsTotal number of Google reviews Julian has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Good prices and quick go here

John AlibertiLocal Guide · 35 reviewsTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I found MrMobile through a quick online search when my phone screen shattered, and they popped up right at the top. I am so glad they did! The team was incredibly knowledgeable, friendly, and honest about the repair time. They fixed my device in under 30 minutes and it works like brand new. Great pricing, excellent customer service, and super convenient location. If you need a reliable phone repair or accessories in the area, I highly recommend stopping by!"

Andrew DenningmannLocal Guide · 10 reviewsTotal number of Google reviews Andrew has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My iPhone 17pro screen was fixed quickly and for the stated amount. The bad is I broke it a month later with a glass screen protector on it that was sold and installed by Mr Mobile. I got the next one replaced by Apple for $330 + Tax. What I learned is that not being official Apple repair the device knows the screen was damaged and replaced. It will impact your trade in and you can not add Apple Care with an aftermarket screen installed. $600 lesson learned to get Apple Care!

Response from the owner · a month ago

Thank you for your feedback, and we are truly sorry to hear that your device broke again. While tempered glass protectors add significant impact defense, hard drops or direct corner hits can unfortunately still cause screens to crack underneath. We would like to clarify a couple of points to help both you and future customers understand their options: * Screen Options: We provide customers with full transparency and choice by stocking both 100% Genuine Apple displays and high-quality aftermarket displays. Aftermarket options are offered specifically as a budget-friendly alternative at less than half the price of OEM screens, and you chose the aftermarket option to save on the upfront repair cost. * Trade-Ins & Notifications: When an aftermarket screen is chosen, iOS displays an informational message in settings, and trade-in valuations at Apple can be adjusted because an original display is not present. * AppleCare Eligibility: AppleCare cannot be added to a phone simply by having an Apple screen installed. Apple’s strict policy requires AppleCare+ to be purchased within 60 days of buying the device brand new. Devices past that initial window or with physical damage are not eligible for coverage regardless of repair history. We always want our customers to make the best choice for their budget and long-term plans, which is why we always present both genuine OEM and aftermarket paths. If you ever need assistance in the future, please feel free to reach out to us directly.

Seth Mcroy7 reviewsTotal number of Google reviews Seth has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fast friendly service great job repairing my phone

Kevin WallisLocal Guide · 16 reviewsTotal number of Google reviews Kevin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Almost disposed of a Galaxy S9+ with a bag USB. Decided to try Mr.Moble, glad i did. Fixed in 24 hours with a great price. Recommend giving them a try.

Luke Meyer8 reviewsTotal number of Google reviews Luke has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I took my PS5 in to get the HDMI port fixed. Mr Mobile was the best price around and it was ready to pick up 2 hours later. Highly recommend.

Response from the owner · 2 months ago

Thank you for the fantastic review! We're so glad we could provide fast, affordable repair for your PS5. We truly appreciate your support and hope you enjoy getting back to your games!

Jack Lacey1 reviewTotal number of Google reviews Jack has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Highly recommend my tablet was fixed the same exact day I dropped it off and the device Works big quickly now fast-friendly reliable service I couldn't be happier with the house smoothly everything went I definitely be coming back for any fixes

Response from the owner · 2 months ago

"Thank you so much for the wonderful review! We're thrilled we could get your tablet repaired and back to you the same day, working as fast and smooth as ever. Providing friendly, reliable service is always our top priority. We truly appreciate your support and look forward to helping you with any future tech needs

Mr. Mobile Cellphone and Computer on Google Maps →

Business details