Analyzing 6,634,1386.6M ReviewsFor 18,56018.6K Experts

Experts Reviews · Company report
Mr. Poppy Air, Electric, and Heating logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%99+7Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Mr. Poppy Air, Electric, and Heating

Oakland, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 5.0★ from 239 Google reviews

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Report card

Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mr. Poppy Air, Electric, and Heating is better than 97% of heat pump installation services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mr. Poppy Air, Electric, and Heating is better than 97% of heat pump installation services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mr. Poppy Air, Electric, and Heating is better than —% of heat pump installation services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mr. Poppy Air, Electric, and Heating is better than 100% of heat pump installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mr. Poppy Air, Electric, and Heating is better than 100% of heat pump installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mr. Poppy Air, Electric, and Heating is better than 99% of heat pump installation services.A
99

Reviews for your job

Customers hired Mr. Poppy Air, Electric, and Heating for 8 kinds of job.

Mr. Poppy Air, Electric, and Heating for electrical panel repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$800–1,000
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical panel repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 4
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Electrical panel repair”

lise2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I called in an emergency and Mr Poppy helped me out big time. Misa is knowledgeable, helpful, courteous, a good communicator, and a super nice person. He stuck with me til the job was done, including wading thru phone trees at the power company and waiting on hold while they got their act together. We had a scary…

Reasonable priceElectrical panel repair
Mark1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The guys at Mr Poppy are all wonderful and professional. They consistently go above and beyond in everything they do. Reza in particular is one of the most knowledgeable as well as professional electricians I have had the pleasure to work with. While I have recently called them out on not a particularly large or…

Paid $5,000+Reasonable priceElectrical inspectionsElectrical wiring installationElectrical panel repair
Erica3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

All hail Andrei, Tenzin, Misa, William, Tomas from the Mr. Poppy rewiring team and Junior, Cesar, Gerardo and Mike the patch + paint and project manager with Thaynara and team for the final cleaning and sparkle! Why? Read on. Our house is lit! Literally! This thanks to the amazing rewiring job by the fearless,…

Reasonable priceElectrical inspectionsElectrical wiring installationLight fixture installation
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Had my second and third jobs don’t by Mr Poppy’s team, specifically Tee on the main panel and Alex who ran some extra power to my detached garage. Their work was great and personalities always friendly!

Great priceElectrical wiring installationElectrical outlet & switch relocationElectrical panel repair
Kili3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The team at Mr Poppy was easy, pleasant and professional to work with for our panel upgrade. They handled coordinating with PG&E, which wasn't easy, and communicated clearly with us through the process. We'll be back to them for future projects.

Electrical panel repair
Rob6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Misa did an amazing job installing our Tesla wall connector. He was so professional, knowledgeable, careful and went above and beyond to provide excellent customer support. He is the best electrician we have ever hired. Andrei and Melissa have also been amazing with their knowledge and customer support. I would…

Paid $800–1,000Great priceElectrical wiring installationElectrical panel repairElectrical outlet & switch repair
Brenda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I had an excellent experience with Mr. Poppy while replacing the old knob-and-tube wiring in my older Berkeley home. From start to finish, their communication was outstanding—they kept me informed every step of the way and were always available to answer questions. The team was extremely professional,…

Electrical wiring installationElectrical panel repairElectrical panel replacement or upgrading

Price

$6.1k+1255% vs typical heat pump installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 44%Overpriced 0%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Install AC58$1.6k–$3.7k
Heating system installation43$1.4k–$2.4k
Electrical wiring installation40—
Electrical panel replacement or upgrading33—
HVAC duct & vent installation30$1.6k–$3.2k
Install thermostat25$275–$721
HVAC system repair20$209–$1.2k
Electrical outlet & switch relocation17—

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